17021 Palm Pointe Dr, Tampa
I love coming here. they have so many seafood choices. my favorite are there shrimp!
Dont go here if you are expecting good service. Took 30 minutes to get appetizers and longer to get biscuits. The only thing that saved them was that the food tasted pretty good.
Don't bother if you are on lunch and have only an hour. We should have known when we walked in and there was no one in there at lunch on a work day. It took an hour for 4 of us to get our food and one of the orders was wrong. There was one other table with people in the entire restaurant. The check wasn't split even though we told the waitress upfront we were separate checks. Then the wrong cards were charged for the wrong receipts. Never again.
Soooo disappointed with this restaurant, decided to have a late lunch with my mother, we stopped in around 3pm, service was slow eventhough the place wasn't busy. The wine was very bad and had to return it, the replacement was soso, the food was poorly cooked, mine was tasteless and my mom's was overloaded with salt. Never again!
Our waiter was super! It took awhile to get the food, but it was hot and good. When we we're sitted there was water on the table so I brought it to the hostess's attention, she said she would take care of it. She brought over a napkin and said here!!
My server was on top of things. Food came out fast, drink was full and continued to check on me. This was a Tuesday so take that into account.
This used to be a great location. Been in maybe 2 dozen times, crab fest, Shrimp fest. Went in last night. it was maybe half full. Their were 2 hosts, one tall skinny guy and a little skinny girl. walked past us half a dozen times. The girl guessed we might want something and asked "How many". Walked us to a table in the corner, put the menus down and was off, job done. The table was dirty, sticky, we sat for 15 minutes everyone walking past. Got up and moved to the bar. Girl at the bar was great (Joni) But overwhelmed. She was making all drinks, serving several guests at the bar, taking to go orders and going to get them. Meanwhile staff around the bar wondering around piling up dirty glasses on the bar. The blue shirts (Managers?) only seemed concerned with register tally's. The food had all been boiling way to long. Assorted vegetables were mush. This store needs a complete revamp.
Other than the delicious shrimp on the skewer, I really appreciated the West and kid service of our server. She was so nice and attentive and made some great suggestions. I don't know if this is a limited time offer, but I highly recommend the cold and hot lobster rolls.
Phenomenal food. Place was empty so no wait for anything. Salads and sea food were equally fresh and scrumptious.
THIS PLACE NEEDS HELP, IN MANAGEMENT, QUALITY OF FOOD AND SERVICE! Never will go back! Cobwebs in every corner!
Salty salty and more salt! Mashed potato was bland told my waitress and she didn’t do anything about it. My salmon was way too salty! I will never go to a Red Lobster again. This was the case on Long Island and is no better in Tampa, FL. I used to enjoy eating at this place but NEVER EVER AGAIN and if you have high blood pressure... don’t even play yourself and waste $70! $70 dollars down the drain for salty and over processed seafood!!
I am extremely disappointed with my latest visit to Red Lobster #6249. The whole family went there (one more time) to celebrate my late brother's life. This was his favorite restaurant. I drove from another city. After a long wait for my food, I was told that they had to prepare the pasta which would take 15 more minutes. I was not given a lot of options and did not even mention the specials for the day. I found the prices high and the shrimp did not taste good at all. After a $30 bill (just me) I really don't have a lot of good things to say. I hope this is not a new trend for Red Lobster. I did not fill in their survey because I I thought they would blame everything on the servers.
This place has turned into an absolute trash den. The food isn't awful but it is disgustingly dirty inside the restaurant. They barely had anyone in the restaurant and the surplus of waitresses couldn't even manage to clean the dirty tables around us. There was used cutlery on the ground and for the entire hour we were there and none of the people working even made an effort to clean it up. Even going to the point of just stepping over it. Workers just sitting around doing nothing or chatting while they whole place could have been cleaned. Bottles of cleaning chemicals sitting out, half eaten food left on tables, and people waiting for a table when we were leaving and there was only two other groups of people in the restaurant. Also look up at the ducts they have overhead if you visit and want a fun idea of the dusty treats floating into your meal. Honestly with all the good restaurants around this one area I don't know why we even went here. I guarantee this place will be shut down in the next few years.
It had been a long time since we set foot in a Red Lobster restaurant. Not sure why. The ambiance has much improved and the dinner fare was surprisingly good. We went early during the week and it was quiet with quick and friendly service. I opted for the wood-grilled shrimp while my partner had the Admiral's Feast. Very nice! We loved the cedar-plank cooking method.
Great service, great food. Kaitlyn, our server was amazing. She was extremely attentive, quick, responsive and super friendly, super patient. She did not hurry us at all. Excellent customer service experience.
We ordered lobster pizza, calamari, potato soup and biscuits for take-out. Everything was ok except the calamari which was very over-cooked. The biscuits weren't as good as they usually are at other locations, but they were ok. I don't think we would order take out or dine in at this location again when there are other locations that are better.
Customer service can be better. Today was my second time coming and it took me about 15 minutes to get acknowledged the first time, nobody was at the stand & 10 minutes the second time. I was standing at to go and the workers walked by me for about 10 minutes before I was acknowledged the second time. Never had a problem with my food but customer can be much better.
needed a table close to the restroom for a physically impaired family member. They didn't want to give us one because they stated that they wanted to keep all the tables even for their servers. And the hostess had the nerve to say well you won't get very good service because you're out there on the other side of the restaurant. We stayed , but we will not be going back. Our waitress was great and did an excellent job. They were not extremely crowded.
Great experience! Some co-workers and I went for lunch to celebrate a birthday. The GM, Luis Burgos took great care of us girls. He seated us, took our orders, recommended items on the menu to share and cleared our plates. He even brought out a birthday ice cream dessert for us to share.
its been a few years since I've been to a red lobster and this was a very poor experience in the overall food quality. The lobster was flavorless, and the fried clams were overly greasy. The service was great but we will not be back
17021 Palm Pointe Dr, Tampa, FL 33647