17021 Palm Pointe Dr, Tampa
Food Amazing, server Renee was a sweetheart. Thank you! Next time we're in Tampa will definitely come back.
When out with my 9 yr old daughter right before the movies. Took a very long time to get my food. When I got it lobster it was dry/over cooked. My fillet which I order medium was cooked rare. Sent it back. Long story short. We missed the movie for low quality food that took a long time.
They did not have our reservation made a week ago.
It’s endless shrimp time again! And Red Lobster has some great selections to choice from. The portions this time is larger than I remember any previous time. And yes we took home some of those famous cheese biscuits. The service here was spot on. Not busy at all here, tucked next to I-75 and Bruce B Downs for easy access.
Good food and service. I just don't like the stale air in this place. It just has a funky smell.
We like seafood and have been to a couple of the Tampa top ten seafood restaurants in the last month but the Red Lobster in Tampa Palms was so much better. The resturant was cozy. The staff was very friendly and the service was very well done. Amber was our server and she was so good and added to our experience. Lots of options with the new menu and the seafood was great and the prices were unbelievable. If you haven't been to Red Lobster lately, you need to go back and try the new menu.
Food was delicious. Service was terrible. The general manager approached us and asked us how our experience was. We explained it to him and he was incredibly polite. He apologized sincerely and gave us some gift certificates plus a free appetizer. Highly recommend.
Really good today. The quality is so much better than in the past. Great fresh taste!
I love coming here. they have so many seafood choices. my favorite are there shrimp!
Dont go here if you are expecting good service. Took 30 minutes to get appetizers and longer to get biscuits. The only thing that saved them was that the food tasted pretty good.
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Don't bother if you are on lunch and have only an hour. We should have known when we walked in and there was no one in there at lunch on a work day. It took an hour for 4 of us to get our food and one of the orders was wrong. There was one other table with people in the entire restaurant. The check wasn't split even though we told the waitress upfront we were separate checks. Then the wrong cards were charged for the wrong receipts. Never again.
Soooo disappointed with this restaurant, decided to have a late lunch with my mother, we stopped in around 3pm, service was slow eventhough the place wasn't busy. The wine was very bad and had to return it, the replacement was soso, the food was poorly cooked, mine was tasteless and my mom's was overloaded with salt. Never again!
The only good part of my experience here was our server named Anne, she was super nice and super helpful but the food was terrible, my clam chowder tasted like it was from a can bought from Publix, my mahi mahi was super fishy the broccoli was frozen and the potato was terrible as well, we loved red lobster but I would never ever go to this location again.
Our waiter was super! It took awhile to get the food, but it was hot and good. When we we're sitted there was water on the table so I brought it to the hostess's attention, she said she would take care of it. She brought over a napkin and said here!!
My server was on top of things. Food came out fast, drink was full and continued to check on me. This was a Tuesday so take that into account.
This used to be a great location. Been in maybe 2 dozen times, crab fest, Shrimp fest. Went in last night. it was maybe half full. Their were 2 hosts, one tall skinny guy and a little skinny girl. walked past us half a dozen times. The girl guessed we might want something and asked "How many". Walked us to a table in the corner, put the menus down and was off, job done. The table was dirty, sticky, we sat for 15 minutes everyone walking past. Got up and moved to the bar. Girl at the bar was great (Joni) But overwhelmed. She was making all drinks, serving several guests at the bar, taking to go orders and going to get them. Meanwhile staff around the bar wondering around piling up dirty glasses on the bar. The blue shirts (Managers?) only seemed concerned with register tally's. The food had all been boiling way to long. Assorted vegetables were mush. This store needs a complete revamp.
Other than the delicious shrimp on the skewer, I really appreciated the West and kid service of our server. She was so nice and attentive and made some great suggestions. I don't know if this is a limited time offer, but I highly recommend the cold and hot lobster rolls.
Phenomenal food. Place was empty so no wait for anything. Salads and sea food were equally fresh and scrumptious.
THIS PLACE NEEDS HELP, IN MANAGEMENT, QUALITY OF FOOD AND SERVICE! Never will go back! Cobwebs in every corner!
Salty salty and more salt! Mashed potato was bland told my waitress and she didn’t do anything about it. My salmon was way too salty! I will never go to a Red Lobster again. This was the case on Long Island and is no better in Tampa, FL. I used to enjoy eating at this place but NEVER EVER AGAIN and if you have high blood pressure... don’t even play yourself and waste $70! $70 dollars down the drain for salty and over processed seafood!!
I am extremely disappointed with my latest visit to Red Lobster #6249. The whole family went there (one more time) to celebrate my late brother's life. This was his favorite restaurant. I drove from another city. After a long wait for my food, I was told that they had to prepare the pasta which would take 15 more minutes. I was not given a lot of options and did not even mention the specials for the day. I found the prices high and the shrimp did not taste good at all. After a $30 bill (just me) I really don't have a lot of good things to say. I hope this is not a new trend for Red Lobster. I did not fill in their survey because I I thought they would blame everything on the servers.
This place has turned into an absolute trash den. The food isn't awful but it is disgustingly dirty inside the restaurant. They barely had anyone in the restaurant and the surplus of waitresses couldn't even manage to clean the dirty tables around us. There was used cutlery on the ground and for the entire hour we were there and none of the people working even made an effort to clean it up. Even going to the point of just stepping over it. Workers just sitting around doing nothing or chatting while they whole place could have been cleaned. Bottles of cleaning chemicals sitting out, half eaten food left on tables, and people waiting for a table when we were leaving and there was only two other groups of people in the restaurant. Also look up at the ducts they have overhead if you visit and want a fun idea of the dusty treats floating into your meal. Honestly with all the good restaurants around this one area I don't know why we even went here. I guarantee this place will be shut down in the next few years.
It had been a long time since we set foot in a Red Lobster restaurant. Not sure why. The ambiance has much improved and the dinner fare was surprisingly good. We went early during the week and it was quiet with quick and friendly service. I opted for the wood-grilled shrimp while my partner had the Admiral's Feast. Very nice! We loved the cedar-plank cooking method.
Great service, great food. Kaitlyn, our server was amazing. She was extremely attentive, quick, responsive and super friendly, super patient. She did not hurry us at all. Excellent customer service experience.
We ordered lobster pizza, calamari, potato soup and biscuits for take-out. Everything was ok except the calamari which was very over-cooked. The biscuits weren't as good as they usually are at other locations, but they were ok. I don't think we would order take out or dine in at this location again when there are other locations that are better.
Customer service can be better. Today was my second time coming and it took me about 15 minutes to get acknowledged the first time, nobody was at the stand & 10 minutes the second time. I was standing at to go and the workers walked by me for about 10 minutes before I was acknowledged the second time. Never had a problem with my food but customer can be much better.
needed a table close to the restroom for a physically impaired family member. They didn't want to give us one because they stated that they wanted to keep all the tables even for their servers. And the hostess had the nerve to say well you won't get very good service because you're out there on the other side of the restaurant. We stayed , but we will not be going back. Our waitress was great and did an excellent job. They were not extremely crowded.
Great experience! Some co-workers and I went for lunch to celebrate a birthday. The GM, Luis Burgos took great care of us girls. He seated us, took our orders, recommended items on the menu to share and cleared our plates. He even brought out a birthday ice cream dessert for us to share.
its been a few years since I've been to a red lobster and this was a very poor experience in the overall food quality. The lobster was flavorless, and the fried clams were overly greasy. The service was great but we will not be back
The setting was lovely. Staff was quick, efficient and polite. Meals were done to a high standard. Overall, would recommend
The service was great. What bothered me was the Manager came around and spoke with everyone except me and my husband . He just kept looking at us never said a word. But before we walked in we met with a lady who was over the restaurant a her presence was warm and sweet. She said you would get good s ervice which we did. But the manager vibe was not to my liking.
Red Lobster is Always a Great Staple in the Seafood Restaurant Business. This place is Always Clean .The staff is Always Awesome. The Food is Always Perfect
Great food great service!
We live nearby and are regulars. As far as Red Lobster goes, this is one of the best locations. Honestly some of the bad reviews are unfair. The staff works really hard. Unfortunately they are sometimes understaffed, but the servers are cross trained and jump in to do whatever needs to be done i.e. hostess, bar, serving etc. Brandon, Tyler, Angela, and Jacob are the best around! Food is Red Lobster chain food, but I give the chain kudos for being inventive and always adding new things. There are daily specials as well as happy hour specials. Since breaking away from Darden they also have implemented a nice reward program on the mobile app. Overall it's a good standby if you live in Tampa Palms or need to take a break from driving on I-75. They utilize Open Table for call ahead seating, and also cooperate with some of the food delivery services.
Walked in and walked out. First off, all the servers were all at the bar or in the booth right next to the bar, all on their phones and didn't acknowledge us at all (even though we were the only guests in the restaurant.) Second, the place looked and smelled dirty. A musky smell was in the air and the carpet was all discolored and grimey looking. The lobster tank had one lobster in it, sitting in a corner of a filthy tank full of build up and algae. If this is what their Front of the House emulates to guests when they walk in, I don't want to imagine what the Back of the House is like. Gross.
My honey and I will travel miles for seafood, and I mean miles. It's our favorite thing to indulge in. Luckily this location is a skip and a hop away. We love to dine in or order uber eats. Our regular meal here are lobsters, crab linguine and the sweet chili shrimp. We over did it this time. Now we're stuck on the couch without a care in the world, watching a movie... Feeling miserable....a good, satisfying miserable feeling though.... I wouldn't have it any other way.
Service was good, a little slow, wasnt sure if the wait staff was new but Jose did a good job. Steak was undercooked but they fixed it. They forgot my lobster tail. Other than that food was good. Definitely has gotten pricey
The service was good but the quality of the food has really gone down and the prices have increased. Dont mind paying for good Quality. I got the crab pasta and it was bland and tasteless. Watered down not creamy at all which made it tasteless. At this point Long John Silvers is better then Red Lobster. Probably wont be going back said they use to be so good.
Went for Lobster Fest and absolutely enjoyed our dinners.
We walk in and put ourselves on the list.. we were the only people in line. Maybe 3 tables were taken in the entire place. Waited for 20min and no one would even acknowledge our existence.
17021 Palm Pointe Dr, Tampa, FL 33647