Food was fresh for a late night drive-in meal. Service was quick and friendly.
Food: 5
Service: 5
Recommended dishes: Fries
Cierra Thurman
The man working today at around 1pm needs a serious attitude check, being disrespectful + smashing food doesn’t make for a good combo
Atmosphere: 1
Food: 2
Service: 1
Israel Sanders
This place isn't what it used to be. Used to be full of life and fun to go to. Now it's a gamble. If you order cheese sticks, they come out cold. Order a small burger, comes out cold. Tater tots, cold. Slushes and ice cream are the only things worth going there for.
Atmosphere: 1
Food: 3
Service: 3
Eric Rodriguez
It’s lunch time and pulled up to the speaker.. waited about 4 mins and no one says anything so i pull Around to the and try to place a order at the screens and the guy goes “we will take the order in about 3 to 5 mins” who ever is running this location clearly isn’t coaching to customer service
Atmosphere: 1
Food: 1
Service: 1
Ari
The employee was very rude we asked for the manager and she responded back with “there aint no manager” she threw a drink in the car and proceeded to grab a knife. Don’t recommend going to this sonic.
Aldo
Xavier was an amazing friendly manager! Came in treated me with respect and very kind, will recommend coming hear and Xavier deserves a promotion!!! Awesome awesome awesome service! Will be coming back, thank you Xavier!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
papo mestre
In truth, Hayer gave me terrible service, that's why I only give it a single star, manager, I'm going to give you some advice, tell your employees to learn to give better customer service, the young woman who served me, Hayer, not even the good ones nights he gave me, and he was taking care of me and talking and chatting with the employee next to him, that's what you pay those employees for. I love eating at Sonic but the customer service here is terrible. Thanks to the person who handles these complaints, but you should do something about this Sonic Drive-In store because these night employees don't care that you are trying to do your best in all your capacities as the manager of this company, already The owner of the chain has delegated these matters to you due to your great administrative capacity, but if you evaluate over these years you have had a lot of problems with this store. I'm going to give you some good advice, I worked for Chili's Restaurant for 5 years, I prepared all the food in the Restaurant and they have this system that in Spanish is the secret agent, this works like any customer, it evaluates the entire service from the moment you enter the restaurant. to the customer, the food and even the way the manager treated them, and two weeks later the evaluation arrives at the Restaurant. If it passes the inspection of the ghost agent, they give us certificates and a salary of $100 dollars to the employees who did well. to the chain, in 5 years I won several of these to God be the Glory.
Atmosphere: 1
Food: 3
Service: 1
Marielle Dejac
Very fast and friendly staff. Will definitely be going there again!
If I could give 0 stars I would. Get your orders right.
James Vaughn
Is it too much to ask that you “fine, totally competent, bestest evah” people ACTUALLY GET THE DAMN ORDER CORRECT?
Yes, I understand that you are so incompetent you can’t even get an order of two drinks correct. Kudos, it takes a special kind of talent to get that wrong.
It was my families first time going to a Sonic. We were expecting the same kind of reaction and treatment, you’d get from any other fast food chain. However to our surprise, we were greeted wonderfully by the staff. Truly giving “Service with a smile” vibes. The manager, Xavier was friendly, and made the atmosphere feel better. Giving recommendations and his favourite items, making it appealing to want to come back and try more items on the menu. Overall a good experience, so good that my brother wanted to invite Xavier, to his wedding.
This place is ghetto and that is an understatement! On arrival the employees were hanging outside and all of them ran in to take my order. This place is beyond unacceptable.
Atmosphere: 1
Food: 2
Service: 1
P.J.
Easily the slowest " fast food" location around. (Watched a group of 4 get their orders one at a time over 20+ minutes). No lines present. Food's not amazing so the wait is untenable. Doesn't appear they care much so long as the checks clear. ALSO there was a guy in a sedan at the end spot, doors open smoking a blunt...so spare me the righteous indignation over the review.
Food: 2
Service: 1
static
Was the only car there & waited 20 minutes for my food. On top of the fact that NOTHING came out the right way. Said add ranch on the side, got no ranch. Said no mustard, add pickles, but i got mustard and no pickles instead. get a better staff. sad.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
Hey It’s Kaylie
We waited at a window for nearly 15 minutes with no one else there. The red button would come on, someone would answer, not say anything, and then turn our button off. We didn’t get any service till we went through the drive thru. Almost felt like they were deliberately ignoring us because they didn’t want to have to walk outside. As someone who works in customer service, it was horrible.
Food was fresh for a late night drive-in meal. Service was quick and friendly.
Food: 5
Service: 5
Recommended dishes: Fries
The man working today at around 1pm needs a serious attitude check, being disrespectful + smashing food doesn’t make for a good combo
Atmosphere: 1
Food: 2
Service: 1
This place isn't what it used to be. Used to be full of life and fun to go to. Now it's a gamble. If you order cheese sticks, they come out cold. Order a small burger, comes out cold. Tater tots, cold. Slushes and ice cream are the only things worth going there for.
Atmosphere: 1
Food: 3
Service: 3
It’s lunch time and pulled up to the speaker.. waited about 4 mins and no one says anything so i pull Around to the and try to place a order at the screens and the guy goes “we will take the order in about 3 to 5 mins” who ever is running this location clearly isn’t coaching to customer service
Atmosphere: 1
Food: 1
Service: 1
The employee was very rude we asked for the manager and she responded back with “there aint no manager” she threw a drink in the car and proceeded to grab a knife. Don’t recommend going to this sonic.
Xavier was an amazing friendly manager! Came in treated me with respect and very kind, will recommend coming hear and Xavier deserves a promotion!!! Awesome awesome awesome service!
Will be coming back, thank you Xavier!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
In truth, Hayer gave me terrible service, that's why I only give it a single star, manager, I'm going to give you some advice, tell your employees to learn to give better customer service, the young woman who served me, Hayer, not even the good ones nights he gave me, and he was taking care of me and talking and chatting with the employee next to him, that's what you pay those employees for.
I love eating at Sonic but the customer service here is terrible.
Thanks to the person who handles these complaints, but you should do something about this Sonic Drive-In store because these night employees don't care that you are trying to do your best in all your capacities as the manager of this company, already The owner of the chain has delegated these matters to you due to your great administrative capacity, but if you evaluate over these years you have had a lot of problems with this store.
I'm going to give you some good advice, I worked for Chili's Restaurant for 5 years, I prepared all the food in the Restaurant and they have this system that in Spanish is the secret agent, this works like any customer, it evaluates the entire service from the moment you enter the restaurant. to the customer, the food and even the way the manager treated them, and two weeks later the evaluation arrives at the Restaurant. If it passes the inspection of the ghost agent, they give us certificates and a salary of $100 dollars to the employees who did well. to the chain, in 5 years I won several of these to God be the Glory.
Atmosphere: 1
Food: 3
Service: 1
Very fast and friendly staff. Will definitely be going there again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Sauce, Real Fruit, Hot Fudge, Burrito, Wings, Cheesecake, Tots, Chili, Strawberry, Corn Dog, Burger, Cheeseburger, Double Chzburger, Fries, Double Cheeseburger
If I could give 0 stars I would. Get your orders right.
Is it too much to ask that you “fine, totally competent, bestest evah” people ACTUALLY GET THE DAMN ORDER CORRECT?
Yes, I understand that you are so incompetent you can’t even get an order of two drinks correct. Kudos, it takes a special kind of talent to get that wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was my families first time going to a Sonic. We were expecting the same kind of reaction and treatment, you’d get from any other fast food chain. However to our surprise, we were greeted wonderfully by the staff. Truly giving “Service with a smile” vibes. The manager, Xavier was friendly, and made the atmosphere feel better. Giving recommendations and his favourite items, making it appealing to want to come back and try more items on the menu. Overall a good experience, so good that my brother wanted to invite Xavier, to his wedding.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sauce, Tots, Chili, Burger, Fries
This place is ghetto and that is an understatement! On arrival the employees were hanging outside and all of them ran in to take my order. This place is beyond unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Easily the slowest " fast food" location around. (Watched a group of 4 get their orders one at a time over 20+ minutes). No lines present. Food's not amazing so the wait is untenable. Doesn't appear they care much so long as the checks clear. ALSO there was a guy in a sedan at the end spot, doors open smoking a blunt...so spare me the righteous indignation over the review.
Food: 2
Service: 1
Was the only car there & waited 20 minutes for my food. On top of the fact that NOTHING came out the right way. Said add ranch on the side, got no ranch. Said no mustard, add pickles, but i got mustard and no pickles instead. get a better staff. sad.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
We waited at a window for nearly 15 minutes with no one else there. The red button would come on, someone would answer, not say anything, and then turn our button off. We didn’t get any service till we went through the drive thru. Almost felt like they were deliberately ignoring us because they didn’t want to have to walk outside. As someone who works in customer service, it was horrible.
Service: 1
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