Love being out with the family seeing all the animals and riding the rides!
Atmosphere: 4
Food: 1
Service: 2
Shelby Mckeel
Placed an order online 10 minutes before I arrived. Then, I waited another 30 in the stall. Of course no refunds on the app once you’ve placed it. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Jon Leece
Everytime I come to this location for drive thru nobody is there to take my order. 10 am waiting for somebody to take my order. This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
Mariama Barry
I came to the store as a DoorDash driver and I had the worst experience. I waited over 30 minutes just to get to the window and on top of that when he couldn’t find the order in the system, I had to replace the order and he kept telling me he couldn’t give it to me because it wouldn’t print out with a price on it. The rudest service I’ve ever had. That manager needs to be fired with his bald self
Atmosphere: 1
Food: 1
Service: 1
Lilyana R
Placed an order online that said it’ll be done and in my hand at 8:34. i had to press the button at 8:45 to let them know my order said it’s been done. They came out with the food ready as soon as i told them… why order in the app if you still have to wait an extra 10 min…?
Atmosphere: 1
Food: 5
Service: 1
Emma
If I could leave zero stars I would . My husband and I stopped by for a quick bite to eat . We’ve had bad experiences with this location in the past but today was by far the worst experience we’ve had anywhere . They open at 10 we pulled in to order at 10:05 we were patient at first . But it was going on 10:30 and it became just ridiculous. So we left and as we pulled out we saw the sonic worker get out of their vehicle, assuming it was the opener since phones weren’t getting answered and the drive through was a dead zone . There was other vehicles parked none of them were workers . The sonic worker got out of their vehicle at 10:30 and unlocked the doors 30 min late . Insane and not professional. Worst customer service. On the other hand we went to culuvers and had an amazing lunch
Atmosphere: 1
Food: 1
Service: 1
Josh Wilson
I went to this location on 1/21/25 after ordering via the app. I get there and this location is closed. I had to call corporate to refund money, which they say may take up to 7 days. This location failed to lock the ordering from the app so people wouldn’t waste time, money, and gas to go there.
Service: 1
Bradley Holland
ordered a footling chili dog, dove 6 miles home to see they have me a cold bag of chili cheese tots no hot dog. awful experience!!
Atmosphere: 1
Food: 1
Service: 4
Deborah Ponti
Fantastic hot breakfast. And Hot Coffee.
Atmosphere: 5
Food: 5
Service: 5
Angel Poynter
this should actually be 0 stars. why is it so difficult to either check in on your customers in the drive through or tell them you can't attend to them? waited over 40 minutes to order and not once were we spoken to other than asking if we had a pickup or were ordering. understanding can only be extended to those willing to do the same btw. maybe don't open your restaurants if you can't employ enough people to work.
This is the worst sonic food I’ve ever tasted. My onion rings were soggy, I then got fries they were terrible. My soda was flat. I took 3 bites out of my meal and threw it in the trash. Paid $13
The second time in a few weeks there’s only one person working and that person doesn’t seem to be doing anything other than fulfilling online orders. We ordered online but she wouldn’t acknowledge us, or anyone else in the drive thru or stalls because none of the three of us had spoken to her in 10 minutes. I had to open the kitchen door to get her attention. We will be avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
Bear M
25 mins for 2 slushies. We did an online order. Pulled in and parked in 3 different spots because we pressed those calls buttons and nothing. We hit the drive thur and the guy says I have to park to get my order....then why did he ask at the drive up if I was ordering or picking up and order. 25 mins for 2 drinks. And the cocky attitude. You work at sonic no Burberry. Calm down do the job you are paid to do.
Love being out with the family seeing all the animals and riding the rides!
Atmosphere: 4
Food: 1
Service: 2
Placed an order online 10 minutes before I arrived. Then, I waited another 30 in the stall. Of course no refunds on the app once you’ve placed it. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Everytime I come to this location for drive thru nobody is there to take my order. 10 am waiting for somebody to take my order. This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
I came to the store as a DoorDash driver and I had the worst experience. I waited over 30 minutes just to get to the window and on top of that when he couldn’t find the order in the system, I had to replace the order and he kept telling me he couldn’t give it to me because it wouldn’t print out with a price on it. The rudest service I’ve ever had. That manager needs to be fired with his bald self
Atmosphere: 1
Food: 1
Service: 1
Placed an order online that said it’ll be done and in my hand at 8:34. i had to press the button at 8:45 to let them know my order said it’s been done. They came out with the food ready as soon as i told them… why order in the app if you still have to wait an extra 10 min…?
Atmosphere: 1
Food: 5
Service: 1
If I could leave zero stars I would . My husband and I stopped by for a quick bite to eat . We’ve had bad experiences with this location in the past but today was by far the worst experience we’ve had anywhere . They open at 10 we pulled in to order at 10:05 we were patient at first . But it was going on 10:30 and it became just ridiculous. So we left and as we pulled out we saw the sonic worker get out of their vehicle, assuming it was the opener since phones weren’t getting answered and the drive through was a dead zone . There was other vehicles parked none of them were workers . The sonic worker got out of their vehicle at 10:30 and unlocked the doors 30 min late . Insane and not professional. Worst customer service. On the other hand we went to culuvers and had an amazing lunch
Atmosphere: 1
Food: 1
Service: 1
I went to this location on 1/21/25 after ordering via the app. I get there and this location is closed. I had to call corporate to refund money, which they say may take up to 7 days. This location failed to lock the ordering from the app so people wouldn’t waste time, money, and gas to go there.
Service: 1
ordered a footling chili dog, dove 6 miles home to see they have me a cold bag of chili cheese tots no hot dog. awful experience!!
Atmosphere: 1
Food: 1
Service: 4
Fantastic hot breakfast. And Hot Coffee.
Atmosphere: 5
Food: 5
Service: 5
this should actually be 0 stars. why is it so difficult to either check in on your customers in the drive through or tell them you can't attend to them? waited over 40 minutes to order and not once were we spoken to other than asking if we had a pickup or were ordering.
understanding can only be extended to those willing to do the same btw. maybe don't open your restaurants if you can't employ enough people to work.
Restaurantji Recommends
JESSICA IS
Atmosphere: 5
Food: 5
Service: 5
This is the worst sonic food I’ve ever tasted. My onion rings were soggy, I then got fries they were terrible. My soda was flat. I took 3 bites out of my meal and threw it in the trash. Paid $13
Food: 1
Outside eating was nice.
Food: 4
Service: 5
Recommended dishes: Popcorn Chicken, Tots, Sandwich
The second time in a few weeks there’s only one person working and that person doesn’t seem to be doing anything other than fulfilling online orders. We ordered online but she wouldn’t acknowledge us, or anyone else in the drive thru or stalls because none of the three of us had spoken to her in 10 minutes. I had to open the kitchen door to get her attention. We will be avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
25 mins for 2 slushies. We did an online order. Pulled in and parked in 3 different spots because we pressed those calls buttons and nothing. We hit the drive thur and the guy says I have to park to get my order....then why did he ask at the drive up if I was ordering or picking up and order. 25 mins for 2 drinks. And the cocky attitude. You work at sonic no Burberry. Calm down do the job you are paid to do.
Atmosphere: 1
Food: 1
Service: 1
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