Good afternoon, do the workers play music to please the customers or is it for them? In addition, they play it so loud that you can't even talk while you drink a coffee.
Katherine Pham
Super slow drive through and order in store. Waiting for 20-30 mins for a coffee is not worth it!
Atmosphere: 1
Service: 1
D H
Waiting for 30 minutes for coffee. They are pumping drive thru out like crazy, and leaving the indoor orders to sit and wait.
Mohammed Qudaih
35 minutes waiting for a cup of tea !
Service: 1
Jason Gonzalez
Wait time is horrible!! Why is the emphasis on the drive thru and the online orders? This company has always stood by their quality customer service. 8 customers waiting for in-store orders while I observed a staff member socializing with a friend. People flocked to Starbucks for the experience. 8 dollars for a 10 minute wait
Service: 1
Eric N
After the 4th time of this location not having any of the food items I order (the last time I had 3 alt choices and they did have all 3), I started going to the location on racetrack and they always have what I need. Good riddance to this location forever 👏 👋✌️ photo is a bag full of food you did not have but a location 2 miles away did.
Atmosphere: 1
Food: 1
Service: 1
David Smith
Wasnt having best day when went in to grab a drink. By tne end I must say giving Kudos to McKayla for exceptional customer service and professionalism, it turned my day around. Well done
Atmosphere: 5
Food: 5
Service: 5
Tim Pauliukevich
The first time I gave such a bad dragon fruit lemonade (there is practically no dragon fruit - only the lemonade itself.
Food: 1
Jennifer Crump
Thank you for Brent. My child was having a break down and he had the most patience and even helped out. Please give him a raise! It is top notch employees like him that keep me coming around.
I had an extremely disappointing experience at the drive-thru recently. We placed an order for around $20 and initially only had a $100 bill. The employee at the window asked if we had a smaller bill since they didn’t have change, so we gave him a smaller amount. While doing so, we made a lighthearted comment, joking that Starbucks, being a big company, should have some change on hand. We said it politely, but the employee’s reaction was completely out of line. He became confrontational and rude, telling us we should carry smaller bills and that Starbucks isn’t a bank. I was shocked that he would argue with a customer over something so trivial, especially since we already provided a smaller bill. It felt like he was taking his personal frustrations out on us. Customers shouldn't have to deal with this type of behavior. The employee who helped us had longer hair, a nose piercing, and wore glasses. I really hope management addresses this situation to ensure he treats future customers more professionally.
Is there a lack of management? Unfortunately, this is the closest Starbucks to me, and I make sure that this is the one I visit LESS… My order is almost always wrong. This morning the shot of espresso that I ordered and payed for wasn’t in the drink. Wasn’t the first time for this location. One time some girl gave me the wrong drink, and gave me an attitude because I actually wanted what I ordered. This is the only location of Starbucks that l have been to that severely under performs. The coffee is expensive as is, and getting what you paid for at this location is a 50/50 occurrence. I would avoid this location at all costs if you want good service.
Service: 2
TampaBay LIVINGandMore
The drive through employees are the BEST!!! Super friendly amd great Customer service ⭐️⭐️⭐️⭐️⭐️?☕️
Atmosphere: 5
Food: 5
Service: 5
TampaBay LIVING
The drive through employees are the BEST!!! Super friendly amd great Customer service ⭐️⭐️⭐️⭐️⭐️?☕️
Atmosphere: 5
Food: 5
Service: 5
Désiré Clarke
This is the worst starbucks. They have absolutely the WORST customer service. I avoid this place like the plague.
Atmosphere: 1
Food: 1
Service: 1
Crissie Allen
My go to for coffee. Staff are friendly. Coffee is delicious.
Good afternoon, do the workers play music to please the customers or is it for them? In addition, they play it so loud that you can't even talk while you drink a coffee.
Super slow drive through and order in store. Waiting for 20-30 mins for a coffee is not worth it!
Atmosphere: 1
Service: 1
Waiting for 30 minutes for coffee. They are pumping drive thru out like crazy, and leaving the indoor orders to sit and wait.
35 minutes waiting for a cup of tea !
Service: 1
Wait time is horrible!! Why is the emphasis on the drive thru and the online orders? This company has always stood by their quality customer service. 8 customers waiting for in-store orders while I observed a staff member socializing with a friend. People flocked to Starbucks for the experience. 8 dollars for a 10 minute wait
Service: 1
After the 4th time of this location not having any of the food items I order (the last time I had 3 alt choices and they did have all 3), I started going to the location on racetrack and they always have what I need. Good riddance to this location forever 👏 👋✌️ photo is a bag full of food you did not have but a location 2 miles away did.
Atmosphere: 1
Food: 1
Service: 1
Wasnt having best day when went in to grab a drink. By tne end I must say giving Kudos to McKayla for exceptional customer service and professionalism, it turned my day around. Well done
Atmosphere: 5
Food: 5
Service: 5
The first time I gave such a bad dragon fruit lemonade (there is practically no dragon fruit - only the lemonade itself.
Food: 1
Thank you for Brent. My child was having a break down and he had the most patience and even helped out. Please give him a raise! It is top notch employees like him that keep me coming around.
Kid-friendliness: Brent is super helpful!
Recommended dishes: Butter Croissant, Lemonade, Pastry
I had an extremely disappointing experience at the drive-thru recently. We placed an order for around $20 and initially only had a $100 bill. The employee at the window asked if we had a smaller bill since they didn’t have change, so we gave him a smaller amount. While doing so, we made a lighthearted comment, joking that Starbucks, being a big company, should have some change on hand. We said it politely, but the employee’s reaction was completely out of line. He became confrontational and rude, telling us we should carry smaller bills and that Starbucks isn’t a bank. I was shocked that he would argue with a customer over something so trivial, especially since we already provided a smaller bill. It felt like he was taking his personal frustrations out on us. Customers shouldn't have to deal with this type of behavior. The employee who helped us had longer hair, a nose piercing, and wore glasses. I really hope management addresses this situation to ensure he treats future customers more professionally.
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
Is there a lack of management? Unfortunately, this is the closest Starbucks to me, and I make sure that this is the one I visit LESS… My order is almost always wrong. This morning the shot of espresso that I ordered and payed for wasn’t in the drink. Wasn’t the first time for this location. One time some girl gave me the wrong drink, and gave me an attitude because I actually wanted what I ordered. This is the only location of Starbucks that l have been to that severely under performs. The coffee is expensive as is, and getting what you paid for at this location is a 50/50 occurrence. I would avoid this location at all costs if you want good service.
Service: 2
The drive through employees are the BEST!!! Super friendly amd great
Customer service ⭐️⭐️⭐️⭐️⭐️?☕️
Atmosphere: 5
Food: 5
Service: 5
The drive through employees are the BEST!!! Super friendly amd great
Customer service ⭐️⭐️⭐️⭐️⭐️?☕️
Atmosphere: 5
Food: 5
Service: 5
This is the worst starbucks. They have absolutely the WORST customer service. I avoid this place like the plague.
Atmosphere: 1
Food: 1
Service: 1
My go to for coffee. Staff are friendly. Coffee is delicious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Gouda & Egg Sandwich
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