I went in to order an Eggnog Chai Latte for my wife. The girl at the drive thru asked me to hold on because she didn’t know how to ring that up. She had the male manager come on th intercom and tell me I couldn’t order an Eggnog Chai Latte because they didn’t know how to ring it up. Mind you that last year I ordered the same extra drink many times at this same location without a problem. I talked to the manager at the window and he was very rude and dismissive. Never going to this location ever again.
Service: 1
Sarah Jolin
I always get great service at this location. Amazing team!
Atmosphere: 5
Food: 5
Service: 5
Ryan P
Do not come into the cafe and expect to be served in a reasonable amount of time. They prioritize drive thru and mobile orders. Waited 20 minutes for two iced coffees while the drive thru constantly moved.
Courtney Inabinette
Me and my husband come here for coffee for regularly. Today was extremely chaotic and everybody working had no clue what they were doing. We ordered at 8:47 and I did not get our coffees until 911. My husband‘s was supposed to be a black coffee with cream 11 sugars when we finally got home he had bitter disgusting black coffee. That had barely any sweetness or any taste to it. Not sure what is going on at this store these days, but they definitely need better management and better flow of things. There was several of us and they’re frustrated and unhappy because people were getting picked in front of us or regulars were walking in in their drinks were getting made before everybody else. A simple hot coffee is not hard so the fact that we paid money for something that is disgusting and truly un edible. It is very disheartening because Starbucks is normally our go to place. Hopefully they can do better but we won’t be back.
Atmosphere: 1
Food: 2
Service: 1
allen Turner
I had the worst experience here. The guy who took our order he’s a ten! The baristas making the drinks. That’s a different story. Half ass made the drinks. How are you even gonna serve up a drink that looks completely thrown up. If you made cold foam for the drink and it’s still liquid when you pour it into the drink, you need to get off the bar. Tryin to add half and half into the foamer is ridiculous I kept asking if they had more cold foam in the fridge cause that one was probably sitting out for hours. She kept ignoring me and continued to add more half n half. Now it’s just disgusting The expresso tasted weird and not like it was supposed to. I asked them to make the drink again and the barista kept trying to make excuses on why it taste that way. They remade it and it still did not take like signature. I’m sure they put decaf beans in the hopper because they all looked incompetent. I don’t need to be chastised after asking for a remake. Needless to say I will not be returning
Atmosphere: 2
Food: 1
Service: 1
Hồng Ân
My drinks always come out wrong
Food: 1
Allen Hartley
Nice clean place, good coffee
Atmosphere: 4
Service: 5
Ashleigh Bowen
Found a dead bug floating in my sweet tea 🤢 Will not be returning.
Food: 1
Harold M (Morningstar98)
Yet another location that puts so much cream into their drinks it's undrinkable and goes straight into the garbage...
Atmosphere: 1
Food: 1
Service: 1
Dani MCDonald
Got the Jalapeño chicken pocket and the Falafel Pocket, small but tasty. Venti iced Matcha with Brown Sugar Cold Foam which tasted like Boba! Dogs also loved their pup cups!
Stopped by 6/20/25 but they were out of matcha but got a free sample boba summer drink!
Good afternoon, do the workers play music to please the customers or is it for them? In addition, they play it so loud that you can't even talk while you drink a coffee.
Katherine Pham
Super slow drive through and order in store. Waiting for 20-30 mins for a coffee is not worth it!
Atmosphere: 1
Service: 1
D H
Waiting for 30 minutes for coffee. They are pumping drive thru out like crazy, and leaving the indoor orders to sit and wait.
Mohammed Qudaih
35 minutes waiting for a cup of tea !
Service: 1
Jason Gonzalez
Wait time is horrible!! Why is the emphasis on the drive thru and the online orders? This company has always stood by their quality customer service. 8 customers waiting for in-store orders while I observed a staff member socializing with a friend. People flocked to Starbucks for the experience. 8 dollars for a 10 minute wait
I went in to order an Eggnog Chai Latte for my wife. The girl at the drive thru asked me to hold on because she didn’t know how to ring that up. She had the male manager come on th intercom and tell me I couldn’t order an Eggnog Chai Latte because they didn’t know how to ring it up. Mind you that last year I ordered the same extra drink many times at this same location without a problem. I talked to the manager at the window and he was very rude and dismissive. Never going to this location ever again.
Service: 1
I always get great service at this location. Amazing team!
Atmosphere: 5
Food: 5
Service: 5
Do not come into the cafe and expect to be served in a reasonable amount of time. They prioritize drive thru and mobile orders. Waited 20 minutes for two iced coffees while the drive thru constantly moved.
Me and my husband come here for coffee for regularly. Today was extremely chaotic and everybody working had no clue what they were doing. We ordered at 8:47 and I did not get our coffees until 911. My husband‘s was supposed to be a black coffee with cream 11 sugars when we finally got home he had bitter disgusting black coffee. That had barely any sweetness or any taste to it. Not sure what is going on at this store these days, but they definitely need better management and better flow of things. There was several of us and they’re frustrated and unhappy because people were getting picked in front of us or regulars were walking in in their drinks were getting made before everybody else. A simple hot coffee is not hard so the fact that we paid money for something that is disgusting and truly un edible. It is very disheartening because Starbucks is normally our go to place. Hopefully they can do better but we won’t be back.
Atmosphere: 1
Food: 2
Service: 1
I had the worst experience here. The guy who took our order he’s a ten! The baristas making the drinks. That’s a different story. Half ass made the drinks. How are you even gonna serve up a drink that looks completely thrown up. If you made cold foam for the drink and it’s still liquid when you pour it into the drink, you need to get off the bar. Tryin to add half and half into the foamer is ridiculous I kept asking if they had more cold foam in the fridge cause that one was probably sitting out for hours. She kept ignoring me and continued to add more half n half. Now it’s just disgusting The expresso tasted weird and not like it was supposed to. I asked them to make the drink again and the barista kept trying to make excuses on why it taste that way. They remade it and it still did not take like signature. I’m sure they put decaf beans in the hopper because they all looked incompetent. I don’t need to be chastised after asking for a remake. Needless to say I will not be returning
Atmosphere: 2
Food: 1
Service: 1
My drinks always come out wrong
Food: 1
Nice clean place, good coffee
Atmosphere: 4
Service: 5
Found a dead bug floating in my sweet tea 🤢
Will not be returning.
Food: 1
Yet another location that puts so much cream into their drinks it's undrinkable and goes straight into the garbage...
Atmosphere: 1
Food: 1
Service: 1
Got the Jalapeño chicken pocket and the Falafel Pocket, small but tasty. Venti iced Matcha with Brown Sugar Cold Foam which tasted like Boba! Dogs also loved their pup cups!
Stopped by 6/20/25 but they were out of matcha but got a free sample boba summer drink!
6/28/25 Venti iced brown sugar cold foam iced matcha, 2 pup cups, venti ice water!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good afternoon, do the workers play music to please the customers or is it for them? In addition, they play it so loud that you can't even talk while you drink a coffee.
Super slow drive through and order in store. Waiting for 20-30 mins for a coffee is not worth it!
Atmosphere: 1
Service: 1
Waiting for 30 minutes for coffee. They are pumping drive thru out like crazy, and leaving the indoor orders to sit and wait.
35 minutes waiting for a cup of tea !
Service: 1
Wait time is horrible!! Why is the emphasis on the drive thru and the online orders? This company has always stood by their quality customer service. 8 customers waiting for in-store orders while I observed a staff member socializing with a friend. People flocked to Starbucks for the experience. 8 dollars for a 10 minute wait
Service: 1
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