Steak 'n Shake
5917 E Hillsborough Ave, Tampa
(813) 621-6100
Recent Reviews
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When with the family to get 4 shakes and they told me that they can only serve 2 shake per order, what is the purpose of doing that it doesn't make sense at all
Service: 1
This place has pretty good food, the staff was extramly friendly aswell
Atmosphere: 5
Food: 5
Service: 5
My new favorite Steak N Shake ! The service was friendly, the food was delish, and the dining room was clean😊
Atmosphere: 5
Food: 5
Service: 5
We just waited 45 minutes for our shakes and then were treated incredibly rude when we asked about them. We got our food quickly so by the time the shakes were ready the food was literally cold. It was a to go order so we couldn’t leave to give it to anyone til we got the shakes. Food was cold by the time we got the shakes
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru the burgers was plain no sause no napkins we ordered a chicken tender meal to they gave us no sauce with the meal but when we was given the food I asked for ranch and I was told $.55 so I bought 2 only to learn when I got home I had no sauce that came with the meal and to top it all off the man at the window was a manager
Atmosphere: 2
Food: 5
Service: 1
Worst customer service they don’t want to work and didn’t acknowledge my order would never come here again
Atmosphere: 1
Food: 1
Service: 1
I absolutely love this place
Atmosphere: 5
Food: 5
Service: 5
Disgusting manager, came in asked for a cup
Of water during DoorDash. Manager rips cup from hand and humiliates me even though previous employee advised I could get a cup of water. She should be fired immediately
Atmosphere: 1
Food: 1
Service: 1
Manager Edward is an outstanding person. I was unable to pay the full amount on my purchase due to other issues not only did he paid the difference . I made sure that my order was placed with the night cook. I was very pleased and satisfied with the whole order
Atmosphere: 5
Food: 5
Service: 5
Worst store ever! So slow! Like don’t need to even be working there slow! Watch my food sit there half made for 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What a great date night had for a single person's 2026 Valentine's!
Atmosphere: 5
Food: 5
Service: 5
Worst place to eat they never have shakes... employees are rude, and they have a no working vibe... won't recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Service with a smile, lady at the window was very cheerful and wonderful to work with.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is absolutely filthy. Trash littered on the outside parking lot. Floor is grimey. Bathrooms are dirty. No soap in the men's restroom. We walked in and decided NOPE, not eating here.
Atmosphere: 1
Most insufferable place.... everytime you go here the wait time is near 30 mins til an hour, inside or drive thru, in drive thru your asked to pull in a spot to wait soo long, fries cold every add on is never added to sandwiches, get out of car to go inside to get employees to give angry looks just because they didn't do their jobs and not one sorry for the inconvenience, no new sandwich they give you the lettuce, tomato, and onion in a napkin and that's it. Going to this particular SteaknShake will definitely make you not want to visit any others.
Atmosphere: 1
Food: 1
Service: 1
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