Steak 'n Shake

12921 Sheldon Rd, Tampa
(813) 792-1706

Recent Reviews

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hao chen

Order a large coke for delivery . There is almost full of ice . I don’t want to pay 4 dollars for a cup of ice .

Food: 2

Kilsi Espinosa

Very affordable, not too crowded, plenty of parking and very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kids' Grilled Cheese Meal, French Fries, Birthday Cake, Cheeseburger, Strawberry, Nutella

Christine

Food hit the spot. Staff was friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger, Garlic Hamburger

Gordon Seidoh Worley

fast food

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak and Shake

Kevin -

They have really turned this place around. Clean, expedited self service order/checkout and the food was ready fast. I'll be back.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, Steak and Shake, Cheeseburger

Tony Picarella

Really do miss the wait staff.

Atmosphere: 2

Food: 3

Service: 3

Anderson Prando Moreira

The snack was very good, combined with a milkshake, the service was friendly, the bathroom was clean and smelled nice.

Atmosphere: 5

Food: 5

Service: 5

chase Winslow

Can't beat a Steak n Shake double all the way. Clean, friendly staff, and fast service for cooked to order meal. Don't forget the real milkshakes. And on Monday thru Friday from 2 to 4 pm they are half priced.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Steak and Shake, 7x7 Burger, Burger w Swiss Mushroom Burger, Cheeseburger

nicolas camacho

Out of 5 stores I’ve bought chilly from this is the worst dude I’ve told ya get a different job you can’t control that store …. 3 chilly and no sponts I bough chilly with spoons and crackers and napkins….

Go somewhere ima do same last order 🇺🇸

Atmosphere: 1

Food: 1

Service: 1

Haley Bland

It was such a nice experience and the service was quick and great. I also don't know the gentlemen's name cleaning tables and serving food after the kiosk on the evening of 1/4 but he made it seem like we were still at a restaurant and was really sweet and made our kids very happy with the hats he gave. I don't really believe in the kiosks because even though they're faster I appreciate interacting with nice people.

Kid-friendliness: Really kind and fun with the things they give out little cars.

Recommended dishes: Chicken Fingers, Garlic Hamburger

Darling Melody

Consistent. That cheese sauce 💯.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: French Fries

Wolfgang “WOLFMASTER12222” Brook-Chapman

Anazing location staff is helpful and friendly, food tastes great and looks good. And store is always clean and looking pretty. Overall a great location to eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Shake, Cheeseburger

Ellie Bowers O.

Always delicious and fresh.. nothing better than this restaurant ,we love it

Atmosphere: 5

Food: 5

Service: 5

Richard Horne

They took away the servers, now you order at a kiosk. Everything is self-serve now... I'm surprised they don't ask the customer to cook their own food too. I'm sure it's a cost-saving measure, but it affects the whole experience. I knew I was going to be ordering at a kiosk I would have went to McDonald's. The kiosks took away what little ambience that place like steak and shake has. It no longer feels like a diner, and instead of being greeted with a smile you're greeted with a screen. Being acknowledged when you walk into a restaurant is important. It's like they don't give a crap if you're there or not.

Also I haven't been in quite some time I didn't realize how crazy the menu prices are now. Raising the prices and taking away service is not a good business model for repeat customers. The food is pretty decent but not worth the price and the cold shoulder. I miss when companies cared about the guest experience instead of just making the most money as possible.

Bring back the servers!!!

Atmosphere: 1

Food: 5

Service: 1

Ronald Bell

This location of Steak and Shake the best! My wife and I always go for this place! The team is very friendly, the manager Lady is very kindly!!! The food is very and fresh and tasty!!!
Our high recommendation!!!

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