Sugar Factory - Tampa Bay
$$$ • Ice Cream, American, Vegan
Hours:
5223 Orient Rd, Tampa
(813) 538-7224
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Sugar Factory - Tampa Bay Reviews
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The food was OK, but not great. Our server was horrible. We asked for our ice cream after the meal. They brought it first. Then brought the food out immediately after. I had a chocolate shake which was very good. My wife asked for a specialty item which was made not to order . We asked our waitress once and a manager twice for some Carmel sauce and a cherry that was left off the ice cream and they said yes we will bring that right out. They never did and ignored us the entire time. I had Chicken Alfredo it was no better than Classico and some over cooked chicken I can make myself…lol. Every request for a condiment or a glass of water refill was ignored. They would smile as say we will bring that right out to you …then nothing. I could have spent that kind of money elsewhere, like McDonalds, and had better service and just as good food.
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 2AM |
| Saturday | 10AM - 2AM |
| Sunday | 10AM - 12AM |
People in Tampa Also Viewed
Sugar Factory - Tampa Bay is a vibrant spot to celebrate special occasions. The friendly staff ensures a memorable experience, often singing "Happy Birthday" to mark the event. Guests enjoy the lively atmosphere, music, and energy, with a noise level that reflects the festive vibe. While the excitement can get loud, some have found that reducing the volume a bit makes it easier to converse. The menu offers delicious options, including a standout banana split, along with amazing milkshakes and goblet drinks that leave guests in awe. The servers add to the experience with their energy and personality, making it a fun and enjoyable atmosphere. Notably, servers like Hannah and Mariah have received praise for their attentiveness and friendly attitudes, elevating the dining experience. This restaurant is an ideal venue for celebrations of all ages, and guests look forward to returning with family and friends.