order my food, got it delivered. I don't know who is at fault, but this is the second time that i have not gotten my side with my smoothie and flatbread. Not pleased. specially On my birthday Today!!!!!
Food: 5
Service: 1
Tashara Mintze
It’s always a constant wait.
Atmosphere: 1
Food: 1
Service: 1
Demond Edwards
Great refreshing food.
Atmosphere: 5
Food: 5
Service: 5
Fabian Munoz
Every time I come here something is wrong, the first time I went I had to go back in because they forgot the bacon on my bacon ranch flat bread, today i ordered online and when I open my wrap its wasn’t even wrapped correctly and it was not cut fully and the proportions were completely off $10 down the drain. And it’s weird they can’t do their job right when every time I go to the store it’s empty.
Eric Thomas
If I could give this place minus 50 stars I would do it. And some of the worst customer service I've ever encountered in my life. Nobody wants to help. They don't know how to speak up. They don't know how to talk. I needed help trying to redeem my free smoothie and they basically told me I was on my own. I got the same type of treatment from a tropical smoothie by the stadium so I'm starting to kind of see a pattern with this company
Atmosphere: 5
Food: 1
Service: 1
Wes (Wes)
Closing staff tonight at 8:00 08/17/25 were phenomenal and a pleasure to work with
Atmosphere: 5
Food: 5
Service: 5
Jillian Hinely
Absolutely horrible service. The cashier never even spoke to me when I approached the register. I ordered protein bowl and literally waited over 20 mins and never got it. I went to the counter to ask what was going on and the cashier just looked at me and walked away. She called someone over to help me and I said just refund me. He had no idea how to do it and then tried to FaceTime someone. I just walked out. Terrible service. A joke.
Atmosphere: 1
Food: 1
Service: 1
Dawn Tanner
I just picked up an online order. I ordered a smoothie bowl first time ordering from here. I always go to smoothie King and I will definitely be only getting from smoothie King from now on. I have never gotten a smoothie bowl where the bottom is like flavored ice it's not even the texture of a smoothie the worst smoothie bowl ever it's going straight in the trash. How are you gonna serve a smoothie bowl with no smoothie texture on the bottom straight frozen solid like ice and I got fruit sitting on top of it. Absolutely disgusting.
Faith Hendriex
I was really disappointed with my smoothie — it came out watery and oddly crunchy, which made it hard to enjoy- probably too much ice, not blended well. I won’t be coming back. Honestly, Smoothie King tastes way better, their prices are a little higher, you get a much better product.
Also, while I don’t usually mind if employees are on the phone, one of the staff members (Rose or Angeley) was on speakerphone, and it was pretty distracting and unprofessional. Just a small thing, but using headphones would go a long way in keeping the atmosphere more pleasant.
Sad to say it, but this visit missed the mark.
Atmosphere: 5
Food: 1
Service: 2
Markyshia Wise
What’s better then 1 2. Quick fast service. I got the island green add whey. Perfect.
I love Tropical Smoothie me and three other family members visited this location today. We were very pleased with food and serve
Maddy Bev
2 people working and no one greets you when you walk in. There are two girls seating at the counter when I walk in. The girl is busting her ass to making smoothies for them. I went to go seat down because I didn't feel well. A guy walks in and gets helped before me. The lady finished the 3 smoothies and the guy and the lady start cleaning up and no asked me if I have been helped so I walked out for now on be finding another smoothie place to go to.
non bob
this is the second time ive ordered a chicken pesto and got this... no pesto. no tomato. honestly, this location is terrible and id recommend just avoiding them at all costs. the employees clearly have no common sense or care about their jobs. If i was petty, id take them to court
Bill Becker
The tropical smoothie Cafe has the widest variety of bowls filled with the most delicious yogurts nuts berries and fruits that you will ever imagine Go there and try their stuff become addicted and get healthy
order my food, got it delivered. I don't know who is at fault, but this is the second time that i have not gotten my side with my smoothie and flatbread. Not pleased. specially On my birthday Today!!!!!
Food: 5
Service: 1
It’s always a constant wait.
Atmosphere: 1
Food: 1
Service: 1
Great refreshing food.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here something is wrong, the first time I went I had to go back in because they forgot the bacon on my bacon ranch flat bread, today i ordered online and when I open my wrap its wasn’t even wrapped correctly and it was not cut fully and the proportions were completely off
$10 down the drain. And it’s weird they can’t do their job right when every time I go to the store it’s empty.
If I could give this place minus 50 stars I would do it. And some of the worst customer service I've ever encountered in my life. Nobody wants to help. They don't know how to speak up. They don't know how to talk. I needed help trying to redeem my free smoothie and they basically told me I was on my own. I got the same type of treatment from a tropical smoothie by the stadium so I'm starting to kind of see a pattern with this company
Atmosphere: 5
Food: 1
Service: 1
Closing staff tonight at 8:00 08/17/25 were phenomenal and a pleasure to work with
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible service. The cashier never even spoke to me when I approached the register. I ordered protein bowl and literally waited over 20 mins and never got it. I went to the counter to ask what was going on and the cashier just looked at me and walked away. She called someone over to help me and I said just refund me. He had no idea how to do it and then tried to FaceTime someone. I just walked out. Terrible service. A joke.
Atmosphere: 1
Food: 1
Service: 1
I just picked up an online order. I ordered a smoothie bowl first time ordering from here. I always go to smoothie King and I will definitely be only getting from smoothie King from now on. I have never gotten a smoothie bowl where the bottom is like flavored ice it's not even the texture of a smoothie the worst smoothie bowl ever it's going straight in the trash. How are you gonna serve a smoothie bowl with no smoothie texture on the bottom straight frozen solid like ice and I got fruit sitting on top of it. Absolutely disgusting.
I was really disappointed with my smoothie — it came out watery and oddly crunchy, which made it hard to enjoy- probably too much ice, not blended well. I won’t be coming back. Honestly, Smoothie King tastes way better, their prices are a little higher, you get a much better product.
Also, while I don’t usually mind if employees are on the phone, one of the staff members (Rose or Angeley) was on speakerphone, and it was pretty distracting and unprofessional. Just a small thing, but using headphones would go a long way in keeping the atmosphere more pleasant.
Sad to say it, but this visit missed the mark.
Atmosphere: 5
Food: 1
Service: 2
What’s better then 1
2. Quick fast service. I got the island green add whey. Perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service is trash here
Atmosphere: 1
Food: 5
Service: 1
I love Tropical Smoothie me and three other
family members visited this location today. We were very pleased with food and serve
2 people working and no one greets you when you walk in. There are two girls seating at the counter when I walk in. The girl is busting her ass to making smoothies for them. I went to go seat down because I didn't feel well. A guy walks in and gets helped before me. The lady finished the 3 smoothies and the guy and the lady start cleaning up and no asked me if I have been helped so I walked out for now on be finding another smoothie place to go to.
this is the second time ive ordered a chicken pesto and got this... no pesto. no tomato. honestly, this location is terrible and id recommend just avoiding them at all costs. the employees clearly have no common sense or care about their jobs. If i was petty, id take them to court
The tropical smoothie Cafe has the widest variety of bowls filled with the most delicious yogurts nuts berries and fruits that you will ever imagine Go there and try their stuff become addicted and get healthy
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