Have been to True Food many times and have been very pleased with the food and service however this past visit was off. One of are party specifically inquired if the dish he wanted to order was vegan and he was told yes. As it turned out it wasn't and they had to remake it as a vegan dish. When the check came we were charged for both which I was told told by the server that the manager told her to do. After questioning it they finally took it off. We also ordered deserts which came with ice cream. The amount of ice cream on one of the plates seemed extremely skimpy compared to the other. A couple of the entrees were less than hot as well. Just an off night all around which is very unusual there. One word of caution in the parking lot. Many of the spaces on the lower level are marked for compact cars and we parked in one only to find a yellow warning tag on our windshield that said that space was for oversized vehicles and if we did it again our car would be towed. Be careful as the parking lot is not clearly marked and is very confusing.
Amber
Hostess was not pleasant and borderline rude. We almost left but luckily server was great and personable. Great healthy options and loved the mocktails
Leah
Portions are small. The food is OK. Nothing special. We like the idea of eating clean here but wish it was better
Arthur
We were seated promptly and greeted by our server. She made sure to introduce herself to us and brought menus and water. It's always nice to be acknowledged. She gave us plenty of time to look at the menu before ordering. Food came out quickly as ordered. The Turkey Burger and American Burger were perfect. We never felt rushed to eat and leave even though it was getting busy. Will be back
Jordyn
Loveee this place. So many gluten free and healthy options!! Free from seed oils and plenty of dairy free vegan options!
Misty
Our server was a wee strange. There was an event going on in the courtyard so it was very loud (ok) but our server stood at the end of the table and we couldn't hear anything. The restaurant was also out of all draft beer. On a Sunday.
Bethlehem
The food is always so yummy!! And the drinks are the best try the peach mojito, you'll definitely want another one! Cody is the best server, we love youuu. Thanks for such a great experience
Robert
The food was delicious and a huge shout out to Cody for the excellent service he provided!
Robert
I thoroughly enjoyed my experience at True Kitchen Midtown Tampa! The food, service and ambience were all excellent. I look forward to my next visit!
Tiffanie
True Food is always a disappointing experience. We go because of the gluten free options and location. But the food is always a disappointment, as is the service and lack of customer service. The food always takes forever and I have never had a manager ask about our experience or apologize. There has also always been something wrong with one of our orders, and again, no manager to say anything about it. One time I sat near the kitchen and watched five people standing around, two who looked like managers of some kind. True Food has so much potential but management is definitely an issue, as is overall lack of follow through. I hope corporate helps them turn things around.
Have been to True Food many times and have been very pleased with the food and service however this past visit was off. One of are party specifically inquired if the dish he wanted to order was vegan and he was told yes. As it turned out it wasn't and they had to remake it as a vegan dish. When the check came we were charged for both which I was told told by the server that the manager told her to do. After questioning it they finally took it off. We also ordered deserts which came with ice cream. The amount of ice cream on one of the plates seemed extremely skimpy compared to the other. A couple of the entrees were less than hot as well. Just an off night all around which is very unusual there. One word of caution in the parking lot. Many of the spaces on the lower level are marked for compact cars and we parked in one only to find a yellow warning tag on our windshield that said that space was for oversized vehicles and if we did it again our car would be towed. Be careful as the parking lot is not clearly marked and is very confusing.
Hostess was not pleasant and borderline rude. We almost left but luckily server was great and personable. Great healthy options and loved the mocktails
Portions are small. The food is OK. Nothing special. We like the idea of eating clean here but wish it was better
We were seated promptly and greeted by our server. She made sure to introduce herself to us and brought menus and water. It's always nice to be acknowledged. She gave us plenty of time to look at the menu before ordering. Food came out quickly as ordered. The Turkey Burger and American Burger were perfect. We never felt rushed to eat and leave even though it was getting busy. Will be back
Loveee this place. So many gluten free and healthy options!! Free from seed oils and plenty of dairy free vegan options!
Our server was a wee strange. There was an event going on in the courtyard so it was very loud (ok) but our server stood at the end of the table and we couldn't hear anything. The restaurant was also out of all draft beer. On a Sunday.
The food is always so yummy!! And the drinks are the best try the peach mojito, you'll definitely want another one! Cody is the best server, we love youuu. Thanks for such a great experience
The food was delicious and a huge shout out to Cody for the excellent service he provided!
I thoroughly enjoyed my experience at True Kitchen Midtown Tampa! The food, service and ambience were all excellent. I look forward to my next visit!
True Food is always a disappointing experience. We go because of the gluten free options and location. But the food is always a disappointment, as is the service and lack of customer service. The food always takes forever and I have never had a manager ask about our experience or apologize. There has also always been something wrong with one of our orders, and again, no manager to say anything about it. One time I sat near the kitchen and watched five people standing around, two who looked like managers of some kind. True Food has so much potential but management is definitely an issue, as is overall lack of follow through. I hope corporate helps them turn things around.
Restaurantji Recommends
Food was highly satisfying and very well prepared. You can tell they use the freshest of ingredients!
We enjoyed great food and great service from Tiffany - the hummus was very flavorful and the grain bowl was top drawer!
We have been here before and they always hit the mark food and service wise. Great lunch today
Joannne was great and very attentive. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Double Cheeseburger, Burger, Salad, Vegan Burger
Our server Joanne was great! Good spot for healthy food. We got the Korean chicken sandwich and the teriyaki quinoa bowl
Parking: Garage and street parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Quinoa Bowl, Edamame Dumplings, Korean Noddle Bowl
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