Luv the food and drinks but the service is so slow at Miracle.
Kelly Groover
Loved loved loved it! Went last night with my girls for my bday. The decorations were amazing. Food and drinks on point. Our server was very helpful and sweet. Made my bday đ Can't wait to go back đ€
Atmosphere: 5
Food: 5
Service: 5
Brianna Chavis
We went into Crafted Concoctions after the trunk or treat, an hour before closing, and there were no tables available. I asked if we could wait for something outside and was told it wouldnât be anytime soon because everyone had just been sat. No problem, there was a table outside we didnât mind sitting at and we were told they donât serve you outside you order food from BTW and then theyâll give you your drink in a plastic cup. It wasnât ideal, and mainly, they were just rude and made everyone feel like weâd done something wrong by simply trying to be a customer. We ended up getting our food from BTW and ordered the drink âto-goâ from crafted. It was a special espresso drink but didnât taste anything like an espresso. I kindly explained I was thinking it was an espresso and asked to swap for a traditional espresso. The gentleman then very demeaning described the drink to me (ingredients and how itâs prepared). I acknowledged his information and asked again, if I can just have a traditional espresso. It simply wasnât good but I wasnât going to be insulting to who prepared it. Ingredients or not everyone who tried it said it was awful. His response was âI canât pour the ingredients back into the bottle and serve it to someone else. So you can order a different drink but youâll be paying for itâ. How absolutely rude of a response. Itâs was an $18 drink that was awful and then when I kindly explained and asked for a traditional espresso since this wasnât good, to be talked down to in such a rude way was not only unprofessional and uncalled for but down right cruel.
Weâve been here several times in the past and some of our friends have as well, apparently the service team here really needs a team customer service training today. I worked in customer service for years, and can confidently say this was less than a 1 star experience. I hope the ownerâs take the time to really explain how the hospitality business and experience should be. The staff is rude, acts as though youâre the biggest inconvenience of their day trying to be a customer from the get go. An overall awful experience for the entire group that just got worse with each encounter.
Atmosphere: 1
Food: 1
Service: 1
Brianna Chavis
We went into Crafted Concoctions after the trunk or treat, an hour before closing, and there were no tables available. I asked if we could wait for something outside and was told it wouldnât be anytime soon because everyone had just been sat. No problem, there was a table outside we didnât mind sitting at and we were told they donât serve you outside you order food from BTW and then theyâll give you your drink in a plastic cup. It wasnât ideal, and mainly, they were just rude and made everyone feel like weâd done something wrong by simply trying to be a customer. We ended up getting our food from BTW and ordered the drink âto-goâ from crafted. It was a special espresso drink but didnât taste anything like an espresso. I kindly explained I was thinking it was an espresso and asked to swap for a traditional espresso. The gentleman then very demeaning described the drink to me (ingredients and how itâs prepared). I acknowledged his information and asked again, if I can just have a traditional espresso. It simply wasnât good but I wasnât going to be insulting to who prepared it. Ingredients or not everyone who tried it said it was awful. His response was âI canât pour the ingredients back into the bottle and serve it to someone else. So you can order a different drink but youâll be paying for itâ. How absolutely rude of a response. Itâs was an $18 drink that was awful and then when I kindly explained and asked for a traditional espresso since this wasnât good, to be talked down to in such a rude way was not only unprofessional and uncalled for but down right cruel.
Weâve been here several times in the past and some of our friends have as well, apparently the service team here really needs a team customer service training today. I worked in customer service for years, and can confidently say this was less than a 1 star experience. I hope the ownerâs take the time to really explain how the hospitality business and experience should be. The staff is rude, acts as though youâre the biggest inconvenience of their day trying to be a customer from the get go. An overall awful experience for the entire group that just got worse with each encounter.
What sucks is itâs a cool looking place, weâve been a few times before, but this awful experience has made everyone in our party say they donât want to return. It was just unnecessary.
Shawn Michael Lee
This place is all about the atmosphere! Changes every seasoning holiday. Drink menu is outstanding! I love this place!
Atmosphere: 5
Food: 5
Service: 5
Samuel Mcmillian
Loved the experience for my first visit will definitely be back for other themes...
Atmosphere: 5
Food: 5
Service: 5
Jessica Marrion
I absolutely love love love the decor of the place and the two drinks I had were super tasty! I canât wait to go back again
Shawna Lafont
The ambiance is really cool and they continue it into their concoctions!!! Such a cute place!!! Love it! You definitely have to check it out. Spooky theme is awesome!
Atmosphere: 5
Food: 5
Service: 5
S J
Always an experience. I love how they are constantly changing the themes. Always magical.
Atmosphere: 5
Food: 5
Service: 5
Adam Harden
Burgers were cooked perfectly. Rare and mid-rare. Presentation is terrible, it comes in a to go box.
Amazing selection of food and drinks. We visited during their Alice in Wonderland theme menu and tried some delicious specialty cocktails. Staff is friendly and gives great recommendations.
Atmosphere: 5
Food: 5
Service: 5
Justin Vanzant
The bartenders are nice & there's a wide selection of different flavors of beers. The food also comes around pretty quick n is good.
Ashley Pucino
Great time at BTWâs Crafter Concoctions! Love the Alice in Wonderland Theme Summer Pop-Up! The decor was on point, music on point, crafted drinks were beautiful đ & the food by BTW was excellent as always! Loved our server and her apron! Adorable!
Daisy
Such a theme place so cool and creative, i have come here with my mom during a alice in wonderland theme cafe, to have a girl afternoon coffee time so enjoyable with some good music and lively
Flizbap
Since this place is only a mile from me and had great reviews figured I'd give it a shot.
Was rapidly sat at the bar by the extra friendly and warm staff. Tried their house old fashioned first, which is fat washed with brown butter, and was immediately impressed. The fat washing made a world of difference, and this may have been one of the top old fashions I've ever had, if not the outright best, and at only 15 bucks, is really reasonably the priced.
Next up I ordered a pine barrens, and was again taken aback with how good this simple cocktail was. It took all the strength I had not to down it immediately. It was unique flavorful and strong. And also very reasonably priced. If your cocktail person and you stop here, this is a must try.
Lastly I had their wedge salad that didn't skimp on the dressing or the toppings. I know it's hard really to give high marks to a salad, but this was fresh, tasty, and a great value.
I know it's a little bit out of the way, but my highest recommendations to this place. I need to stop by again and try a couple more drinks and dishes, I was incredibly impressed by all of it.
Luv the food and drinks but the service is so slow at Miracle.
Loved loved loved it! Went last night with my girls for my bday. The decorations were amazing. Food and drinks on point. Our server was very helpful and sweet. Made my bday đ Can't wait to go back đ€
Atmosphere: 5
Food: 5
Service: 5
We went into Crafted Concoctions after the trunk or treat, an hour before closing, and there were no tables available. I asked if we could wait for something outside and was told it wouldnât be anytime soon because everyone had just been sat. No problem, there was a table outside we didnât mind sitting at and we were told they donât serve you outside you order food from BTW and then theyâll give you your drink in a plastic cup. It wasnât ideal, and mainly, they were just rude and made everyone feel like weâd done something wrong by simply trying to be a customer. We ended up getting our food from BTW and ordered the drink âto-goâ from crafted. It was a special espresso drink but didnât taste anything like an espresso. I kindly explained I was thinking it was an espresso and asked to swap for a traditional espresso. The gentleman then very demeaning described the drink to me (ingredients and how itâs prepared). I acknowledged his information and asked again, if I can just have a traditional espresso. It simply wasnât good but I wasnât going to be insulting to who prepared it. Ingredients or not everyone who tried it said it was awful. His response was âI canât pour the ingredients back into the bottle and serve it to someone else. So you can order a different drink but youâll be paying for itâ. How absolutely rude of a response. Itâs was an $18 drink that was awful and then when I kindly explained and asked for a traditional espresso since this wasnât good, to be talked down to in such a rude way was not only unprofessional and uncalled for but down right cruel.
Weâve been here several times in the past and some of our friends have as well, apparently the service team here really needs a team customer service training today. I worked in customer service for years, and can confidently say this was less than a 1 star experience. I hope the ownerâs take the time to really explain how the hospitality business and experience should be. The staff is rude, acts as though youâre the biggest inconvenience of their day trying to be a customer from the get go. An overall awful experience for the entire group that just got worse with each encounter.
Atmosphere: 1
Food: 1
Service: 1
We went into Crafted Concoctions after the trunk or treat, an hour before closing, and there were no tables available. I asked if we could wait for something outside and was told it wouldnât be anytime soon because everyone had just been sat. No problem, there was a table outside we didnât mind sitting at and we were told they donât serve you outside you order food from BTW and then theyâll give you your drink in a plastic cup. It wasnât ideal, and mainly, they were just rude and made everyone feel like weâd done something wrong by simply trying to be a customer. We ended up getting our food from BTW and ordered the drink âto-goâ from crafted. It was a special espresso drink but didnât taste anything like an espresso. I kindly explained I was thinking it was an espresso and asked to swap for a traditional espresso. The gentleman then very demeaning described the drink to me (ingredients and how itâs prepared). I acknowledged his information and asked again, if I can just have a traditional espresso. It simply wasnât good but I wasnât going to be insulting to who prepared it. Ingredients or not everyone who tried it said it was awful. His response was âI canât pour the ingredients back into the bottle and serve it to someone else. So you can order a different drink but youâll be paying for itâ. How absolutely rude of a response. Itâs was an $18 drink that was awful and then when I kindly explained and asked for a traditional espresso since this wasnât good, to be talked down to in such a rude way was not only unprofessional and uncalled for but down right cruel. Weâve been here several times in the past and some of our friends have as well, apparently the service team here really needs a team customer service training today. I worked in customer service for years, and can confidently say this was less than a 1 star experience. I hope the ownerâs take the time to really explain how the hospitality business and experience should be. The staff is rude, acts as though youâre the biggest inconvenience of their day trying to be a customer from the get go. An overall awful experience for the entire group that just got worse with each encounter. What sucks is itâs a cool looking place, weâve been a few times before, but this awful experience has made everyone in our party say they donât want to return. It was just unnecessary.
This place is all about the atmosphere! Changes every seasoning holiday. Drink menu is outstanding! I love this place!
Atmosphere: 5
Food: 5
Service: 5
Loved the experience for my first visit will definitely be back for other themes...
Atmosphere: 5
Food: 5
Service: 5
I absolutely love love love the decor of the place and the two drinks I had were super tasty! I canât wait to go back again
The ambiance is really cool and they continue it into their concoctions!!! Such a cute place!!! Love it! You definitely have to check it out. Spooky theme is awesome!
Atmosphere: 5
Food: 5
Service: 5
Always an experience. I love how they are constantly changing the themes. Always magical.
Atmosphere: 5
Food: 5
Service: 5
Burgers were cooked perfectly. Rare and mid-rare.
Presentation is terrible, it comes in a to go box.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing selection of food and drinks. We visited during their Alice in Wonderland theme menu and tried some delicious specialty cocktails. Staff is friendly and gives great recommendations.
Atmosphere: 5
Food: 5
Service: 5
The bartenders are nice & there's a wide selection of different flavors of beers. The food also comes around pretty quick n is good.
Great time at BTWâs Crafter Concoctions! Love the Alice in Wonderland Theme Summer Pop-Up! The decor was on point, music on point, crafted drinks were beautiful đ & the food by BTW was excellent as always! Loved our server and her apron! Adorable!
Such a theme place so cool and creative, i have come here with my mom during a alice in wonderland theme cafe, to have a girl afternoon coffee time so enjoyable with some good music and lively
Since this place is only a mile from me and had great reviews figured I'd give it a shot.
Was rapidly sat at the bar by the extra friendly and warm staff. Tried their house old fashioned first, which is fat washed with brown butter, and was immediately impressed. The fat washing made a world of difference, and this may have been one of the top old fashions I've ever had, if not the outright best, and at only 15 bucks, is really reasonably the priced.
Next up I ordered a pine barrens, and was again taken aback with how good this simple cocktail was. It took all the strength I had not to down it immediately. It was unique flavorful and strong. And also very reasonably priced. If your cocktail person and you stop here, this is a must try.
Lastly I had their wedge salad that didn't skimp on the dressing or the toppings. I know it's hard really to give high marks to a salad, but this was fresh, tasty, and a great value.
I know it's a little bit out of the way, but my highest recommendations to this place. I need to stop by again and try a couple more drinks and dishes, I was incredibly impressed by all of it.
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