Unacceptable for the second time. Ordered directly through restaurant site, received text stating 30 minutes for completion. No problem. Waited almost 1 hour for the order after asking 2 employees for assistance. Was told being “packed by owner”. To me this implied the order was just that moment ready. NO! Opened hot dishes and cold, cold were warm and hot were cold. Clearly the order had been sitting for sometime. While I don’t like to complain, as I didn’t after my first, similar, experience. This restaurant needs to be called out.
The merchant representative tried to blame Google but I showed him I ordered through their site, directly, and received confirmation order would be ready in 30 minutes. Once shown that information he attempted to blame the weekend. Um had I used a 3rd party to order id be very forgiving, not from the restaurant directly.
Would have walked out but they required payment on entry and I had already tipped 25%. Dishonest at best, fraudulent at worst. Temperatures aside, food was mediocre at best but top priced for this market. Return, NO. Mistake 1, again, forgiven, twice, never again.
Atmosphere: 1
Food: 1
Service: 1
Lisa Kelley
We thought this was traditional hibachi but no show here… they cook everything in the kitchen. Food was good and service good. It’s a busy place … we thought overall good value and food.
Atmosphere: 4
Food: 4
Service: 4
Christopher Choate
Phenomenal service, ownership and food. If you wre craving japanese, this is the place to spend your money.
Atmosphere: 5
Food: 5
Service: 5
Natosha Grey
We sat outside because we had 4 children between the ages of 3 months & 5 years. Our service was very attentive and friendly. I wish I had gotten her name. The food was very good and came out quickly, from the sushi to hibachi, we have no complaints.
Atmosphere: 5
Food: 5
Service: 5
Willie
Extremely good food
Atmosphere: 5
Food: 5
Service: 5
Crystal Sleker
They serve uni one if my favorite bites of food in the universe!
Atmosphere: 3
Food: 5
Service: 5
Haile Haile
My in-laws spoke highly of this restaurant as they visit it once a month.
This was my first time visiting this sushi and Hibachi restaurant, and it was an amazing experience! From the moment I walked in, I was warmly greeted by the entire staff. The restaurant was spotless and well-kept, which immediately made a great impression. Our waitress was attentive, friendly, and very knowledgeable about the menu. The food arrived quickly and did not disappoint everything was delicious — the chicken teriyaki was flavorful, the shrimp tempura roll was delicious, and the shrimp hibachi is definitely a must-try!
As a special bonus, they provide a surprise happy birthday dessert to my mother in law. We didn’t plan it, they must have took note when we mention it conversation. Now that is customer service and an experience my mother in law will never forget.
We arrived at 4:30pm on a Friday it was slow and then came the rush around 5:30-6:00pm. Clearly this is a popular restaurant in the community and rightfully so!
We will definitely be back next year!
Atmosphere: 4
Food: 4
Service: 4
Manuel Lenoci
Found this place in the villages and drove 25 minutes from where I live, it was well worth it. This was my second time there and will be back.
Erick Rodriguez
Great Sushi in the Villages. IF YOUR HANGRY! Order the Angry Dragon Roll! We added cream cheese to make it less ANGRY!
Atmosphere: 4
Food: 4
Service: 4
Janice Jacobs
I ate at KUMO SUSHI & HIBACHI yesterday and everything was absolutely perfect! The food was seasoned perfectly and tasted amazing. The atmosphere is wonderful—relaxing and welcoming. Customer service was excellent and the place was very clean. The prices are also very reasonable for the quality you get. I will definitely be going back. Highly recommend!
Great time introduced our children to those kind of food. The people were super friendly
Atmosphere: 5
Food: 5
Service: 5
Yordez Irizarry
By far the best sushi and hibachi in the area. Servers are knowledgeable and friendly and the floor manager is always a pleasure to talk to. Please ask for Veronica as your server. She was wonderful. Definitely will be back soon.
Atmosphere: 5
Food: 5
Service: 5
chris culberson
We really enjoy eating here. The food is very good and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Alane Kravatz
Went there the other day. Usually the food is amazing and the servers are very friendly. This time our food was very dry and the server did not crack a smile. Will not stop going because of one bad day.
Atmosphere: 5
Food: 3
Service: 4
Yodit H Getachew
The staff is really nice and the manager was so nicd and treated us as one of our own and the food tasted amazing
Unacceptable for the second time. Ordered directly through restaurant site, received text stating 30 minutes for completion. No problem. Waited almost 1 hour for the order after asking 2 employees for assistance. Was told being “packed by owner”. To me this implied the order was just that moment ready. NO! Opened hot dishes and cold, cold were warm and hot were cold. Clearly the order had been sitting for sometime. While I don’t like to complain, as I didn’t after my first, similar, experience. This restaurant needs to be called out.
The merchant representative tried to blame Google but I showed him I ordered through their site, directly, and received confirmation order would be ready in 30 minutes. Once shown that information he attempted to blame the weekend. Um had I used a 3rd party to order id be very forgiving, not from the restaurant directly.
Would have walked out but they required payment on entry and I had already tipped 25%. Dishonest at best, fraudulent at worst. Temperatures aside, food was mediocre at best but top priced for this market. Return, NO. Mistake 1, again, forgiven, twice, never again.
Atmosphere: 1
Food: 1
Service: 1
We thought this was traditional hibachi but no show here… they cook everything in the kitchen. Food was good and service good. It’s a busy place … we thought overall good value and food.
Atmosphere: 4
Food: 4
Service: 4
Phenomenal service, ownership and food. If you wre craving japanese, this is the place to spend your money.
Atmosphere: 5
Food: 5
Service: 5
We sat outside because we had 4 children between the ages of 3 months & 5 years.
Our service was very attentive and friendly. I wish I had gotten her name.
The food was very good and came out quickly, from the sushi to hibachi, we have no complaints.
Atmosphere: 5
Food: 5
Service: 5
Extremely good food
Atmosphere: 5
Food: 5
Service: 5
They serve uni one if my favorite bites of food in the universe!
Atmosphere: 3
Food: 5
Service: 5
My in-laws spoke highly of this restaurant as they visit it once a month.
This was my first time visiting this sushi and Hibachi restaurant, and it was an amazing experience! From the moment I walked in, I was warmly greeted by the entire staff. The restaurant was spotless and well-kept, which immediately made a great impression. Our waitress was attentive, friendly, and very knowledgeable about the menu. The food arrived quickly and did not disappoint everything was delicious — the chicken teriyaki was flavorful, the shrimp tempura roll was delicious, and the shrimp hibachi is definitely a must-try!
As a special bonus, they provide a surprise happy birthday dessert to my mother in law. We didn’t plan it, they must have took note when we mention it conversation. Now that is customer service and an experience my mother in law will never forget.
We arrived at 4:30pm on a Friday it was slow and then came the rush around 5:30-6:00pm. Clearly this is a popular restaurant in the community and rightfully so!
We will definitely be back next year!
Atmosphere: 4
Food: 4
Service: 4
Found this place in the villages and drove 25 minutes from where I live, it was well worth it. This was my second time there and will be back.
Great Sushi in the Villages.
IF YOUR HANGRY!
Order the Angry Dragon Roll!
We added cream cheese to make it less ANGRY!
Atmosphere: 4
Food: 4
Service: 4
I ate at KUMO SUSHI & HIBACHI yesterday and everything was absolutely perfect! The food was seasoned perfectly and tasted amazing. The atmosphere is wonderful—relaxing and welcoming. Customer service was excellent and the place was very clean. The prices are also very reasonable for the quality you get. I will definitely be going back. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great time introduced our children to those kind of food. The people were super friendly
Atmosphere: 5
Food: 5
Service: 5
By far the best sushi and hibachi in the area. Servers are knowledgeable and friendly and the floor manager is always a pleasure to talk to. Please ask for Veronica as your server. She was wonderful. Definitely will be back soon.
Atmosphere: 5
Food: 5
Service: 5
We really enjoy eating here. The food is very good and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Went there the other day. Usually the food is amazing and the servers are very friendly. This time our food was very dry and the server did not crack a smile. Will not stop going because of one bad day.
Atmosphere: 5
Food: 3
Service: 4
The staff is really nice and the manager was so nicd and treated us as one of our own and the food tasted amazing
Atmosphere: 5
Food: 5
Service: 5
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