The Manager (Sara or Sarah) is top knotch. Her customer service and willingness to assist is top tier and I highly recommend this location. I ALWAYS enjoy the food and even when mistakes occur (because we're human) she takes accountability and goes above and beyond. This is not only the expectation of most all companies but it is a rarity in people. She is an excellent leader and role model for the associates to look to.
Food: 5
Service: 5
Mini Donut
On my way to a belated family Christmas gathering, we decided on a whim to stop by Panera for bagels for the family. When ordering, I was told that for the future, I NEED to call in dozen bagel orders the day before. I was also lectured on how I need to specifically order by name of item if I want cream cheese with my bagels. There is a big difference between ordering “dozen” and “pack” of bagels. While I understand these details, who wants to be told how they need to do things as a consumer? Anyway, Panera is overrated. Find a local mom & pop shop that will be so glad to serve your bagel cravings. There’s a charm about mom & pop shops that big corporate companies clearly don’t care to obtain.
Atmosphere: 1
Service: 1
Ken Simms
Always a great meal.
Atmosphere: 5
Food: 5
Service: 5
Cindy Gardner
I ordered a lightly toasted bagel to go and look at the pic. Burnt and Gross! Cashier tossed it in the bag after she watched to see if I tipped her! Wow, that'll teach me. Shame on you Panera!!
Food: 2
Service: 1
Shannon Del Vecchio
The booth that backs to where you get your drinks is BROKEN! The women’s restroom is in much need of repair and updating. Locks on doors broken, holes not covered and another icky lock is put below the other set of holes. It’s disgraceful. This is Sumter Landing I think Panera can do BETTER.
Atmosphere: 1
Food: 3
Service: 2
Craig Ambacher
Want to get ignored? Just walk up and look like you may want to order something.
Atmosphere: 3
Food: 1
Service: 1
Shannon Freyer
Located in The Villages this is a nice Panera with lots of seating. The food is always good at Panera. We were a little confused about where and when to pick up our orders as they came out. We came here twice in two days. Highly recommend for breakfast or lunch.
Atmosphere: 5
Food: 5
Service: 4
Eddie Dalton
Always very good!
Atmosphere: 5
Food: 5
Service: 5
L A
on that beef chili... I dont mind paying $36 for a good meal; but if my cooking, or my chili is better than the one I paid for, I don't want to return to that restaurant again... the beef chili was awful. The turkey chili in the other states is phenomenal. This was awful all around.
NOVEMBER 2024 - IG : SPICEPINKIE1 I used tp eat at Panera very often but years ago tje quality of food lowered and i stopped. The other day I decided to give it a try and my salad was really good and the order fast !!! I had a customized Mediterranean green salad with grain with np croutons , cheese and meat becaise I am celiac and vegetarian. It was really good and probably i will order again
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Michael Armstrong
Good sandwiches. Not inexpensive
Atmosphere: 3
Food: 5
Service: 4
Mark Wagner
If you order online, they never have it in the pickup location.
Atmosphere: 4
Food: 2
Service: 1
Mom Rimar
Great place. Needed a nice place to charge our phone since we had no electricity. Nice lunch with my sister.
Atmosphere: 4
Food: 5
Service: 4
Michael Piacenza
Always the same - good food, fair price, friendly staff, clean, fast service. Kind of a go-to place for us.
The Manager (Sara or Sarah) is top knotch. Her customer service and willingness to assist is top tier and I highly recommend this location. I ALWAYS enjoy the food and even when mistakes occur (because we're human) she takes accountability and goes above and beyond. This is not only the expectation of most all companies but it is a rarity in people. She is an excellent leader and role model for the associates to look to.
Food: 5
Service: 5
On my way to a belated family Christmas gathering, we decided on a whim to stop by Panera for bagels for the family. When ordering, I was told that for the future, I NEED to call in dozen bagel orders the day before. I was also lectured on how I need to specifically order by name of item if I want cream cheese with my bagels. There is a big difference between ordering “dozen” and “pack” of bagels.
While I understand these details, who wants to be told how they need to do things as a consumer?
Anyway, Panera is overrated. Find a local mom & pop shop that will be so glad to serve your bagel cravings. There’s a charm about mom & pop shops that big corporate companies clearly don’t care to obtain.
Atmosphere: 1
Service: 1
Always a great meal.
Atmosphere: 5
Food: 5
Service: 5
I ordered a lightly toasted bagel to go and look at the pic. Burnt and Gross! Cashier tossed it in the bag after she watched to see if I tipped her!
Wow, that'll teach me.
Shame on you Panera!!
Food: 2
Service: 1
The booth that backs to where you get your drinks is BROKEN! The women’s restroom is in much need of repair and updating. Locks on doors broken, holes not covered and another icky lock is put below the other set of holes. It’s disgraceful. This is Sumter Landing I think Panera can do BETTER.
Atmosphere: 1
Food: 3
Service: 2
Want to get ignored? Just walk up and look like you may want to order something.
Atmosphere: 3
Food: 1
Service: 1
Located in The Villages this is a nice Panera with lots of seating. The food is always good at Panera. We were a little confused about where and when to pick up our orders as they came out. We came here twice in two days. Highly recommend for breakfast or lunch.
Atmosphere: 5
Food: 5
Service: 4
Always very good!
Atmosphere: 5
Food: 5
Service: 5
on that beef chili... I dont mind paying $36 for a good meal; but if my cooking, or my chili is better than the one I paid for, I don't want to return to that restaurant again... the beef chili was awful. The turkey chili in the other states is phenomenal. This was awful all around.
Atmosphere: 2
Food: 2
Service: 2
Suffle is a knockout!!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
NOVEMBER 2024 - IG : SPICEPINKIE1
I used tp eat at Panera very often but years ago tje quality of food lowered and i stopped. The other day I decided to give it a try and my salad was really good and the order fast !!!
I had a customized Mediterranean green salad with grain with np croutons , cheese and meat becaise I am celiac and vegetarian.
It was really good and probably i will order again
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Good sandwiches. Not inexpensive
Atmosphere: 3
Food: 5
Service: 4
If you order online, they never have it in the pickup location.
Atmosphere: 4
Food: 2
Service: 1
Great place. Needed a nice place to charge our phone since we had no electricity. Nice lunch with my sister.
Atmosphere: 4
Food: 5
Service: 4
Always the same - good food, fair price, friendly staff, clean, fast service. Kind of a go-to place for us.
Atmosphere: 5
Food: 5
Service: 5
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