Service at check in was friendly and efficient. There is a Rooftop pool on level 5. Place is basically on the beach and within walking distance to restaurants and shops. We had a city facing room. Place was clean. The pullout sofa was terribly uncomfortable for our guest who had to sleep on it.
Coffee bar on level 2 had a percolator with stale coffee. We didn't use the bar next to the pool.
We booked thru VRBO and we're not aware of the excessive hidden fees until day of. This place was overpriced. Cannot check in until 4pm so it left us very little time to get unpacked and get to the beach to catch the sunset. This is why were here... the beach. I was able to catch a few great photos. Would have been better off at a chain hotel for the money spent and will do that next time.
Atmosphere: 3
Service: 5
Jorge Sousa
Took so long for two coffees! 15 minutes or better. So slow, they couldn't seem to divide the drive through and the counter. It was insane having to wait so long. If we didn't already pay. We would have walked.
Atmosphere: 3
Food: 4
Service: 3
Amber Adkins
It took forever and drive-thru and they still ended up making my drink wrong... Just upsetting waiting and then it's missing things... And I pay $10 a pop for my drink ...
Mitchell Salsbery
I’m not sure what has changed at this store, but today was complete disfunction. There were about 7 employees and two who were at an actual station and doing a great job, food station and drive-thru. Everyone else was walking in circles and not really making coffee, or doing anything,after waiting 20 minutes for a plain cold brew I had to leave without it. Seems as if this store needs some sort of management to step in.
Atmosphere: 5
Food: 5
Service: 1
Caroline Banasiak
I tried a new Pecan latte..it was very tasty
Atmosphere: 5
Food: 5
Service: 5
Robin Rodriguez
Staff very friendly, fast, efficient
Atmosphere: 4
Food: 4
Service: 5
Dia Atta
(This happened last Saturday August 30th, I’m editing the review cause I posted on the wrong store. )This morning we went there to get some coffee and the lady at the window was very rude, I do not her name but I ordered a caramel hot latte and she couldn’t understand my English, I clearly have an accent but I’m fluent and my friend who tried to help with the order and who doesn’t have any accent asked her for the same thing and she couldn’t understand either which is okay but the way that she was asking it was really mean. When we got to the window my friend ordered brown sugar, and she said they don’t have brown sugar( cane sugar) on top of that she slapped the window in our face at the end 😂. This lady is working at the window, short blonde tick lady, very rude. I need to say to that the coffee was really good, thanks god she did not make the coffee 😂. Have a blessed day yall and do better if you work in customer services. Hopefully yall do something with this rude lady fr.
I just wanted to share something that happened earlier today (Thursday, August 7th) at your location. Whoever was working the bar during the afternoon shift wrote “have a nice day” on my cup with smiley faces and hearts. I know it might’ve been meant as a friendly gesture, but it really caused an argument between me and my partner that blew up for no reason STARBUCKS COUNT YOUR DAYS DO BETTER SOMETHING SIMPLE LEFT ME WITH A HORRIBLE EXPERIENCE I RATHER HAVE McDONALD’S they don’t ruin relationships 👎🏽🤬😡🤬😡
Atmosphere: 1
Food: 1
Service: 1
Vannessa Clark
Megan is the best My drink is always perfect Every time she makes it.
Atmosphere: 5
Food: 5
Service: 5
Ron D'Agata
Good coffee.
Atmosphere: 4
Food: 4
Service: 4
Lauren Rodriguez
Gracie is the BEST. Always kind and keeping a smile on her face as she interacts with me whenever I come in! Makes all the difference when starting my day :)
Atmosphere: 5
Food: 5
Service: 5
Jennifer Hennequant
Sometimes this location is slow, but I feel like my drinks are always perfect here! So that makes it worth a wait!
Very good
Atmosphere: 5
Food: 5
Service: 5
The new cinnamon pull apart treat was delicious
Atmosphere: 5
Food: 5
Service: 5
Service at check in was friendly and efficient. There is a Rooftop pool on level 5. Place is basically on the beach and within walking distance to restaurants and shops. We had a city facing room. Place was clean. The pullout sofa was terribly uncomfortable for our guest who had to sleep on it.
Coffee bar on level 2 had a percolator with stale coffee. We didn't use the bar next to the pool.
We booked thru VRBO and we're not aware of the excessive hidden fees until day of. This place was overpriced. Cannot check in until 4pm so it left us very little time to get unpacked and get to the beach to catch the sunset. This is why were here... the beach. I was able to catch a few great photos. Would have been better off at a chain hotel for the money spent and will do that next time.
Atmosphere: 3
Service: 5
Took so long for two coffees! 15 minutes or better. So slow, they couldn't seem to divide the drive through and the counter. It was insane having to wait so long. If we didn't already pay. We would have walked.
Atmosphere: 3
Food: 4
Service: 3
It took forever and drive-thru and they still ended up making my drink wrong... Just upsetting waiting and then it's missing things... And I pay $10 a pop for my drink ...
I’m not sure what has changed at this store, but today was complete disfunction. There were about 7 employees and two who were at an actual station and doing a great job, food station and drive-thru. Everyone else was walking in circles and not really making coffee, or doing anything,after waiting 20 minutes for a plain cold brew I had to leave without it. Seems as if this store needs some sort of management to step in.
Atmosphere: 5
Food: 5
Service: 1
I tried a new Pecan latte..it was very tasty
Atmosphere: 5
Food: 5
Service: 5
Staff very friendly, fast, efficient
Atmosphere: 4
Food: 4
Service: 5
(This happened last Saturday August 30th, I’m editing the review cause I posted on the wrong store. )This morning we went there to get some coffee and the lady at the window was very rude, I do not her name but I ordered a caramel hot latte and she couldn’t understand my English, I clearly have an accent but I’m fluent and my friend who tried to help with the order and who doesn’t have any accent asked her for the same thing and she couldn’t understand either which is okay but the way that she was asking it was really mean. When we got to the window my friend ordered brown sugar, and she said they don’t have brown sugar( cane sugar) on top of that she slapped the window in our face at the end 😂. This lady is working at the window, short blonde tick lady, very rude. I need to say to that the coffee was really good, thanks god she did not make the coffee 😂. Have a blessed day yall and do better if you work in customer services. Hopefully yall do something with this rude lady fr.
Atmosphere: 1
Food: 5
Service: 1
they dehumanize their baristas
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I just wanted to share something that happened earlier today (Thursday, August 7th) at your location. Whoever was working the bar during the afternoon shift wrote “have a nice day” on my cup with smiley faces and hearts. I know it might’ve been meant as a friendly gesture, but it really caused an argument between me and my partner that blew up for no reason STARBUCKS COUNT YOUR DAYS DO BETTER SOMETHING SIMPLE LEFT ME WITH A HORRIBLE EXPERIENCE I RATHER HAVE McDONALD’S they don’t ruin relationships 👎🏽🤬😡🤬😡
Atmosphere: 1
Food: 1
Service: 1
Megan is the best My drink is always perfect Every time she makes it.
Atmosphere: 5
Food: 5
Service: 5
Good coffee.
Atmosphere: 4
Food: 4
Service: 4
Gracie is the BEST. Always kind and keeping a smile on her face as she interacts with me whenever I come in! Makes all the difference when starting my day :)
Atmosphere: 5
Food: 5
Service: 5
Sometimes this location is slow, but I feel like my drinks are always perfect here! So that makes it worth a wait!
Atmosphere: 5
Food: 5
Service: 5
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