Steak 'n Shake

3980 Wedgewood Ln, The Villages
(386) 213-8786

Recent Reviews

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jill hutchison

Very good food! Quiet, very good, and fast service! Order via kiosk, which is less friendly, customer service, but we understand in today's business environment.

Atmosphere: 4

Food: 5

Service: 4

Brenda Clark

Just went through the drive thru to get 2 kids milkshakes. Two cars pulled up waiting on orders they didn’t pull up enough to get to the window. One car got their order. First car still waiting car in front of us paid at the window then pulled up to wait for their order we pulled over and parked I went in to get the two small shakes. The employees would not help or all of they could help me when I told them I just wanted the two shakes they were very rude and said they hadn’t got to the order. We’re had been sitting in line for at least 10 minutes. Very nasty people

Richard Brady

I will do this review and later go back to see if it is better .
My wife and I went to have lunch there on a Friday afternoon and was a little disappointed by the way they have changed the experience. We ordered using the app which was ok . We waited a long time to get our food ( more than 15 minutes ) since the cups were at the drink machine so I went to st least get our drinks but you have to scan a piece of paper to get the drinks machine to work but since we had no piece of paper ( given when you get your order ) Another customer yells st me ‘ You have to scan your paper” inferring that I was trying to cheat the system . A manager came out and I explained we had not gotten our order yet and would like to at least have drink we had paid for . He got the drinks for us and after another 10 minutes they got our order to us . And no paper to scan for refills which took me another 5 minutes to get a worker to get us a refill and he implied I had not paid for my drink .
I understand the reasoning behind not allowing non customers from filling drinks but this was a pain .

Atmosphere: 4

Food: 4

Service: 3

Caroline Banasiak

Fresh tasting food, great service

Atmosphere: 5

Food: 5

Service: 5

David Barr

I love the Frisco burger!

Atmosphere: 1

Food: 1

Service: 1

Mary

Food was hot and fresh. Dining room filthy. Trash cans over flowing. Couldn’t even throw our trash away. Was missing cheese sauce. So was the person next to me. She didn’t question the other person and gave him. Full cup of sauce. For me she looked at receipt said I didn’t pay for it. Showed her on receipt where I did pay for it and then she gave me barely a half cup of it.

Atmosphere: 2

Food: 5

Service: 2

Batt203

Excellent food and wonderful service

Atmosphere: 5

Food: 5

Service: 5

karen carlone

I hadn't been in years. Great cheese burger. Cooked perfectly, nice lettuce and big slices of tomato and pickle slices. They also cook their French fries in tallow.

Atmosphere: 3

Food: 5

Service: 4

Frank Mal

15 minutes for a shake that was disgustingly made of syrup…. Vomited from one sip. Go elsewhere

Garrett Trombley

Food was ok but it took almost 45 minutes for a double burger and kids tender meal. And they weren't even that good, fries were good though so was the shake.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: French Fries

Steve Moles

Good traditional burger with beef tallow fries.

Atmosphere: 5

Food: 5

Service: 5

Michele Green

Love this place

Atmosphere: 5

Food: 5

Service: 5

Mandolin Paige

Went through the drive through the food was not fresh , and the number 3 was so greasy the bread was literally falling apart threw the bread away and gave the meat to my dog .

Atmosphere: 1

Food: 2

Service: 2

Elite working couples

6-9-25. 12:55 pm
You do everything here except cook and the kiosk wants a tip!! Outrageous! Terrible vibes here, staff rude, cant read, got up times to get what we ordered, ask twice for the shake, cold burgers, no one says hi or boo, then add in you cant talk to anyone because the air exhanger is all you can hear inside the building..they gave a little girl a super hard time on a refill with the grand parents omg!
Then charges you.50 for bb sauce! And not give it to you, no one reads here i guess..
Hard pass, miserable experience

Atmosphere: 1

Food: 1

Service: 1

Sarah Sales Miles

Do not go here. The staff does not want business. My daughter and I went to dine in and have some one on one time it was about 9pm so we are eating our food and the one employee is talking to the other employee, explaining how the soda machine works (LOUD AND CLEAR FOR ANY CUSTOMERS TO HEAR) “this place isn’t really made for dine in anymore it’s fast food and these people come in and just sit here at the tables conversating it’s like just eat and get the f out” so yeah we hurried up ate and left. I mean it was said like 6 feet away from us pretty loudly, so I’m guessing it was made for us to hear. So if the guy with blonde hair in a pony tail is there, go somewhere else bc he doesn’t want anyone there.

Atmosphere: 1

Food: 3

Service: 2

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