Tropical Smoothie Cafe

Before taking a sip this is how I received my cup not even full. The smoothie is not blended and I can’t even sip it. Terrible!

I go here almost every other day to get a smoothie, but the last four visits they have been inconsistent and gross. They are never blended anymore I don't know if the machines needs sharpening or what but the last two had full almonds in them like six almonds at the bottom of the cup. The one I got today was like they forgot to add anything frozen? It was really strange like just a drink complete liquid and also not blended just chunks of kale and pineapple throughout. It sucks because when they make a good smoothie it's really good and the staff is always very friendly and fast. I assume the machines need a tune up. But for $11 it's just not worth it.

I’ve ordered the veggie hummus wrap twice. I called to make sure it does not come with meat and it is not supposed to have meat. It also does not list meat in the ingredients. It’s a veggie wrap. Yet both times I ordered, there was chunks of chicken and I could not eat my lunch. You would think having the list of what comes on it is right infront of them so they would make it correctly but obviously they don’t know what they’re doing.

Excellent service and quality

If I could give it negative starts I would had purchased over $40 in jetty punches with extra banana and they are completely watery and absolutely not a smoothie its pretty much just straight liquid. Never had a problem as I go here every morning for a smoothie headed to work nor did I have the time to go right back. There taking people's $$ n not doing n giving proper care to what there giving out. It was the thicker lady there she's the one that made it and she never usually makes the smoothie she usually is making the food.

I've never eaten here, so why take my advice.

Went in about 1/2 hour 45 min after my brother who got a smoothie and had Nutella added to his smoothie. When I went in I asked to add Nutella added to my smoothie and I was met with a firm no and was told that they were not doing that to smoothies when I told them that my brother just had an order with Nutella added to his the staff argued that my brother may have had a bowl and after telling them they had just done it within the same hour and then they proceeded to tell me well we still don’t do that. So this has been a very frustrating experience because if they couldn’t be done how was it done when my brother ordered.

Our family enjoys going to this particular Tropical Smoothie because we are always welcomed with a smile and excellent customer service. I know how hard it is to work in the food industry since I did for so many years as a teen. You can never make anyone happy no matter what. However, I am always happy when I come to get my smoothie and jerk flat bread. I think people need to give more grace to all these teens who are in the learning process. Thank you, team, for all you do and for the amazing food you serve always. Your smiles make my day!!

I had a good flatbread and before I left I decided to get a detox smoothie. The employee handed it to me dripping everywhere and I literally had to wipe it up with about 3 or 4 napkins. This employee saw it dripping right in front of me and said nothing. It was bad enough to leave a big wet ring on the table from the cup. I wiped it up too. It seems some coaching could happen here.

Large selection of smoothies and assorted foods.

Atmosphere: 4

Food: 4

Service: 4

Tropical smoothie is my go-to smoothie shack, prices? Yes it is high but it’s sooo worth it. Today after shopping I decided to get a smoothie as usual. While ordering I saw a girl who seemed a little new there and she put her finger in her nose and took out her nose ring and like put it back in.. I was a little skeptical but I didn’t think much about it. Once she brought my smoothie there were short hairs on the side of the cup, about 3 of them. Then I look at the top of the lid and there was a green booger on it. I wasn’t for sure it was a booger but since the girl that had her fingers in her nose gave me the drink it added onto my suspicion. I just ended up wiping the hairs and booger off and drank it, it was delicious tho sooo! ☺️💕

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Smoothie

I get Baja and Caribbean jerk 3-5 times a week. I never leave reviews but today I’m not happy. Both of the wraps were absolutely terrible today. Half the portions I even hit a spot when eating the Baja salty spot I stopped eating it. Usually they are perfect. Today they were falling apart and not anything like they typically are.

Atmosphere: 5

Food: 1

Service: 5

I love my smoothies, and they make them very tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Madness, Bahama Mama Peanut Butter Cup, Peanut Paradise, Baja Chicken, Smoothie, Sunrise Sunset, Beach Bum, Thai Chicken, Chicken Burrito, Blueberry Bliss, Kiwi Quencher, Chicken Pesto, Island Green

Tropical smoothie is my go-to smoothie shack, prices? Yes it is high but it’s sooo worth it. Today after shopping I decided to get a smoothie as usual. While ordering I saw a girl who seemed a little new there and she put her finger in her nose and took out her nose ring and like put it back in.. I was a little skeptical but I didn’t think much about it. Once she brought my smoothie there were short hairs on the side of the cup, about 3 of them. Then I look at the top of the lid and there was a green booger on it. I wasn’t for sure it was a booger but since the girl that had her fingers in her nose gave me the drink it added onto my suspicion. I just ended up wiping the hairs and booger off and drank it, it was delicious tho sooo! ☺️💕

The best one I've been to, and I go to a lot of them! You guys rock!

Dietary restrictions: I have a lot of dietary restrictions, and thank goodness for this place!

Kid-friendliness: Good place for healthy snacks!

Wheelchair accessibility: It has a few spots

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap, Baja Chicken, Chipotle Chicken Club, Blueberry Bliss