Subway
391 N Central Ave, Umatilla
(352) 669-1311
Recent Reviews
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Per usual , the lady up there is rude as all get out, straight refused to put the garlic sauce on the sandwich, didn't do extra meat , wrong cheese, all after repeatedly asking nicely for the correct topings. God forbid you pay with EBT, I've watched her be extra rude to those customers and another time I watched her just throw a sandwich together ignoring what the couple said... this woman seriously to be fired!! She will stand in the back while I wait for service, this lady is ridiculous and thank God school is out bc she treat them with so much disrespect!
Every single time I go in there is not an employee in site. You will end up sitting there for an average of 10 minutes before somebody will finally come out of the back. The only reason they come out is because one of the circle K workers calls for them. The employees that work there are always rude and don’t want to talk to you. My wife ordered the new hot honey sub and the lady asked if she wanted honey mustard on her and my wife proceeded to tell her no and the lady got mad after my wife politely asked for hot honey. This subway needs to teach their employees to at least check every once in a while if there is a customer waiting.
Very nice Subway. Only one problem. They do not serve Buffalo Chicken subs! Sad but I ordered a delicious meatball sub! Service was great and the person making the subs made me feel like a valued customer! Thanks! Please add Buffalo chicken subs back to your menu…
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meatball Marinara
Rather disappointed with this store. Even for Subway's standards, the wait time just to get my order taken was almost 10 minutes. And there weren't even that many people ahead of us (plus an online order?). When we were finally able to get our orders taken, the employees were about average in terms of politeness, helpfulness, etc. The food tasted as expected, though they didn't have any oil, oregano, or grated parmesan cheese from what I could see.
Also, from a safety standpoint, the emergency exit in the restaurant was completely blocked off (matter of fact, the other emergency exit on the other side of the Circle K convenience store was also mostly blocked). Overall, not very impressed, and the facility could be fined for poor safety practices.
Atmosphere: 1
Food: 4
Service: 2
Located inside a gas station, but was very clean and fresh..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Potato Chip, Cookies, Meatball Marinara, Grilled Chicken
We took it home to eat but when we went to it seems they added good lettuce on top of old brown lettuce, the mayo was rancid and the steak had no flavor whatsoever. So needless to say we threw it out. Wasn't going to waste the gas to take it back as we live to far away.
Atmosphere: 3
Food: 1
Service: 4
If you can get an employee to acknowledge you, the food is good. Been there multiple times and if the employee is doing an online order you don't even get acknowledged. They do not greet you. One employee just waits for you to speak, no greeting...nothing. Seems like they think customers are an inconvenience. Terrible service.
Atmosphere: 1
Food: 5
Don't think they know how to make a sub. My sub was a mess and all over in the wrapper.
Atmosphere: 1
Food: 1
Service: 1
Making it Great thanks Jared ?
Atmosphere: 5
Food: 5
Service: 5
Worst subway I’ve been too. Walked up to counter, employee was sitting in the door way to the back on her phone and didn’t acknowledge me for a solid 5-10 minutes, I patiently waited but stayed in her view. No greeting and employee did not wash her hands before putting gloves on which is very unsanitary. She was also not friendly and had an attitude when I asked for extra of something. Of course she wasn’t wearing a name tag and it wasn’t on the receipt either. Definitely will not be returning to this location and I do not recommend anyone does.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I dont know how the employees still work there. We live right around the corner, so pop by often. The Subway staff is either smoking outside, on YouTube, or talking on the phone. And this is regularly, so there is no feeling of needing to hide it. On top of that, the new thing is that over 3 sandwiches, they need you to order ahead. Why? They obviously have time. Every other Subway can do it. Smh
Atmosphere: 1
Food: 3
Service: 1
Twice in 1 month, same bad experience. Bread is hard. Tuna isn't mixed at all. Dry. Toppings not put on right, cookies hard as a rock
Atmosphere: 2
Food: 3
Service: 2
This Subway is awesome I had a chicken salad wrap with avocado it was amazing the lady that worked there was very friendly the salad was very fresh was absolutely amazing will be returning again soon ??
Atmosphere: 5
Food: 5
Service: 5
Subs are ok. But Publix subs are much much better
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Subway Club
Service piss poor tryed calling to ask for a manager after notice my order was messed up and they hung up in my ear it seems like they're also blocking people's numbers too so that you can't call
Atmosphere: 2
Food: 2
Service: 1
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