This location is absolutely the worse. I ordered a cold brew cold foam and got ice coffee. The receipt clearly reads cold foam cold brew. The owner of this store should be ashamed of the quality and integrity of the product leaving the store. I do not recommend this store. An absolute failure to deliver quality products. Very disappointing
Atmosphere: 1
Food: 1
Service: 1
Joey Ynocencio
Had the best experience ever at THIS LOCATION!!! The store is under new management and staff, and WOW is it CLEAN and EFFICIENT. The staff is personable and fast. Stop by and see Sara, Jolie, and the rest of the team, their personalities are as sweet as the doughnuts!!!
Atmosphere: 5
Food: 5
Service: 5
AnaMaria Kocina
Amazing place to morning start!
Leslie Turner
Passing by today , Donut was very fresh , so were the hasbrowns ! and coffee was amazing !
Food: 5
Service: 5
CORRADO INFANTINO
I don’t know what happened to this place, not sure if it’s under new management at all but if it is… then whoever is managing it should be fired from the company. They got kids working in this Dunkin, kids that don’t care about servicing customers. I’m in the store as we speak and they got 2 guys at the front counter playing around with each other while running behind making 8 drinks at the same time. That’s just what I counted in front of them. I ordered online to pick up my coffee because the drive thru line was too long. Took forever for my coffee to come out and the 2 guys playing around at the front counter were being really stupid, making fart sounds and laughing hysterically with a line full of customers and backed up line at the drive thru. I count six people behind the counter and not one person moving like there was a match lit under them. These guys shouldn’t be trusted making anyone’s coffee. While I was in there waiting there were 3 customers that were ahead of me prior that came back into the store after leaving to correct their orders. Who fills up a large Dunkin cup 3/4 of the way with milk and then pours 2 drops of coffee then mixes it? Irresponsible idiots that’s who. Those guys should be fired because I’d tell you if I saw them acting that way making my coffee, this conversation would be with their management face to face and they wouldn’t like it very much. I even went to the counter after I ordered online from out in my car because then my daughter told me she wanted some munchkins. The one guy playing around just kept making drinks and walking past us, not even looking at us, acknowledging us, no customer service skill whatsoever. Not even sure how or why Dunkin Donuts would hire people like that. That’s how you’re going to lose customers and from what I’m seeing here, it’s looking like they have been getting more lower reviews than high. Management needs to fix this
Ordered hot coffee and donuts, and the donuts great but the coffee was cold. Had to circle building for fresh coffee.
Atmosphere: 3
Food: 3
Service: 2
I always go to this dunkin since it's right down the street from me. I love it! I always get their Caramel Craze Iced Latte!
Atmosphere: 5
Food: 5
Service: 5
They saved the day without coffee and donuts during the storm .Fast svc and friendly staff
Atmosphere: 5
Food: 5
Service: 5
I like the rewards program with the app, and the happy hour. Hope they don't get rid of it any time soon.
Atmosphere: 4
Food: 4
Service: 5
i go to dunkin almost everyday and i gotta say this location is fantastic, so quick and rarely mess up an order
Atmosphere: 5
Food: 5
Service: 5
The service at the Valrico location is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts, Pumpkin Iced Macchiato, Carmel Latte Coffee, Chocolate Frosted Donuts, Assorted Half Dozen or Dozen Donuts, Donuts, Iced Latte, Pumpkin Munchkins Donut Hole Treats, Pumpkin Donut, Apple Cider Donut
Quick, and great customer service. Nice clean store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake Up Wraps and Coffee Cake
Only issue was a hole in the coffee cup , sadly spilled it on myself at work
Atmosphere: 5
Food: 5
Service: 5
My go to coffee place. LOVE THE STAFF...I'M EVERYBODY'S GRAMMA :)
Food: 5
Service: 5
My food came to me half cold and some half burnt
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
This location is absolutely the worse. I ordered a cold brew cold foam and got ice coffee. The receipt clearly reads cold foam cold brew. The owner of this store should be ashamed of the quality and integrity of the product leaving the store. I do not recommend this store. An absolute failure to deliver quality products. Very disappointing
Atmosphere: 1
Food: 1
Service: 1
Had the best experience ever at THIS LOCATION!!!
The store is under new management and staff, and WOW is it CLEAN and EFFICIENT.
The staff is personable and fast.
Stop by and see Sara, Jolie, and the rest of the team, their personalities are as sweet as the doughnuts!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing place to morning start!
Passing by today , Donut was very fresh , so were the hasbrowns ! and coffee was amazing !
Food: 5
Service: 5
I don’t know what happened to this place, not sure if it’s under new management at all but if it is… then whoever is managing it should be fired from the company. They got kids working in this Dunkin, kids that don’t care about servicing customers. I’m in the store as we speak and they got 2 guys at the front counter playing around with each other while running behind making 8 drinks at the same time. That’s just what I counted in front of them. I ordered online to pick up my coffee because the drive thru line was too long. Took forever for my coffee to come out and the 2 guys playing around at the front counter were being really stupid, making fart sounds and laughing hysterically with a line full of customers and backed up line at the drive thru. I count six people behind the counter and not one person moving like there was a match lit under them. These guys shouldn’t be trusted making anyone’s coffee. While I was in there waiting there were 3 customers that were ahead of me prior that came back into the store after leaving to correct their orders. Who fills up a large Dunkin cup 3/4 of the way with milk and then pours 2 drops of coffee then mixes it? Irresponsible idiots that’s who. Those guys should be fired because I’d tell you if I saw them acting that way making my coffee, this conversation would be with their management face to face and they wouldn’t like it very much. I even went to the counter after I ordered online from out in my car because then my daughter told me she wanted some munchkins. The one guy playing around just kept making drinks and walking past us, not even looking at us, acknowledging us, no customer service skill whatsoever. Not even sure how or why Dunkin Donuts would hire people like that. That’s how you’re going to lose customers and from what I’m seeing here, it’s looking like they have been getting more lower reviews than high. Management needs to fix this
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