Dunkin'
5245 US-1, Vero Beach
(772) 794-9293
Recent Reviews
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This dunkin' donuts with Crystal end Spencer and rest of the staff are you good attentive and friendly. Recommend.
Food: 5
Service: 5
Never wipes tables, employees never friendly
Atmosphere: 2
Food: 4
Service: 3
The staff is friendly, but the drive through wait times at this Dunkin are down right insane. I sat in the drive through line and didn’t budge a single car in 20 minutes, by the time I got through the line with my order it had been over 30. If you see a line and don’t have that much time to wait, DONT GO. Because once you get in that line and someone pulls behind you, there’s no getting out.
Food: 3
Service: 1
The customer service was unsatisfactory, and the presentation was subpar, as evidenced by the sticky glaze and donut residue on the donut box.
Crystal went above and beyond to help me with my order! She’s a credit to this company and her help saved the day. Thank you, Crystal
Atmosphere: 5
Service: 5
Prompt, friendly service. Consistently good coffee. No senior discount though, like other Dunkins I've been too.
Atmosphere: 4
Food: 5
Service: 5
Always a good visit!!!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Dunkin around. I order in the app & pick up on my way into work. Staff is always super pleasant and my coffee is spot on.
Atmosphere: 4
Food: 4
Service: 5
Just wanted to leave a great review for this wonderful location. Everyone is always so nice and professional. 10/10 TEAM!
Atmosphere: 5
Food: 5
Service: 5
I only gave it one star because you couldn't give any less this store has very nasty employees they're rude with attitudes they mess up the order and tell you if you want something else you have to reorder it I've gone through here several times and every time my order is either messed up or I have to deal with nasty rude employees, and cold messed up food or drinks. And the wait times are completely ridiculous there was no one in line or in the store I was the only person there and still had to wait for a very simple order! Honestly it's worth the drive just driving into town and skipping this store completely! And the managers are just as bad!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stay away. Service is awful with a lady wearing a BLUE COLLAR SHIRT with no name tag on! The girl working has a terrible attitude, Lacks professionalism & is inconsistent, unapproachable & have a NEGATIVE ATTITUDE! She gets on the drive thru speaker and says Dunkin......No hello welcome to Dunkin Donuts how may I help you! I told her I needed one item & when I get to the window I asked for 1 cream & she says why you didn’t say that when you was at the speaker? I said excuse me ? She said I drove off after I sated what I wanted? Ok what’s the big deal about that? That was irrelevant for you too tell me? What’s wrong with me asking for 1 cream? Is that too much to ask? Maybe I forgot to ask for a cream at the speaker gosh sorry! It seems like everytime my company comes to this location it’s an issue/ problem with this same exact lady with a blue collar shirt! Learn how to say hi have a good day . Simple management stuff! I don’t know who hired her! We all hate coming to this location but we deal with it because we been coming here for years we work on the island a big company Allied Universal . It’s scary that this lady likes to go back & forth to argue with you when you ask simple questions. We enjoy going to Brooklyn Bagels but there’s nothing like Dunkin’ Donuts coffee!!!! I hope somebody takes this post serious. 🧐 please make a change you need a good professional manger to run the store . Thank you to whom this may concern.
Atmosphere: 4
Food: 3
I love the coffee. I was presently surprised by the sandwich choices. My grandchildren loved it.
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin. I stop here whenever I am coming back from Vero. People are friendly and they are not usually out of my favorites. I always go thru the drive up.
Hands down the friendliest staff. They brighten up our mornings and know us by name. Excellent service.
The customer service here is excellent. I’ve been coming to this location for years, and while I may not know all the attendants by name, I can confidently say that Lashonda and Brandon truly stand out. It’s clear they love what they do—they’ve mastered the art of connecting with their customers and providing exceptional service.
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