I've been to this location in the past. I have done drive thru and it goes ok unless they mess up the order which has happened. Unfortunately there is no close by fast food places to where I live besides this dunkin and McDonald's, which at the rate they are going they both need lots of improvement. I forgot my wallet at home and my son really wanted a donut on way to take him to school after dropping his sissy off at daycare so I ordered online and WAS going to pick up through drive thru. I wasn't able to get into the drive thru due to it being wrapped around the building and the drive thru there is quite tight for a larger vehicle such as a truck which I drive. I went in the lobby instead to get the order. The lady at the register gave me the donuts from my order and told me to wait down at other end for the other half which was hot sandwiches and hashbrowns. I stood there for about 10 to 15 mins thinking they sre making it and it would be ready soon. Nope, the lady refused to tell me she didn't know where my order was after having me waiting than when she did find it she started then having it made. All because of lack of communication between these workers. This could of been avoided. It's truly disappointing. As a mother your already exhausted and overwhelmed. Morning are not always easy so when we stop for we expect fast, convenient and good food. You won't get that here. The food I was given was just thrown in the bag so has browns everywhere and taste nasty, didn't even eat them. The sandwiches were not good either. They would be better off having robots do their jobs. People would probably leave more satisfied
Atmosphere: 1
Food: 1
Service: 1
Bryan Zapata
Worst customer service ever! From the GM to the owner!
Kristi England-Spiegel
Friendly staff..get to know their customers
Kid-friendliness: Yes.. always have chocolate milk on hand
Wheelchair accessibility: Table access plenty for wheelchair
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Apple Fritter, Muffins
Melody M Englert
Fast & very nice.... Wish you had more coupons or deals or would lower $$ a bit.
Atmosphere: 4
Food: 5
Service: 3
Angel Kemble
Tired of dunkin putting both regular milk and oatmilk in my drinks when I request a substitute not both. Now I can’t drink my 5 dollar coffee
Atmosphere: 1
Food: 1
Service: 1
Anthony Ruleman
Come here at your own risk
Atmosphere: 1
Food: 1
Service: 1
jenelle brown
smh dunkin’ continues to disappoint me. what goes through your head to serve this?! I asked for a plain bagel toasted with EXTRA cream cheese. STOP BEING LAZY AND DO YOUR JOB!!!! so disappointing to buy fast food to throw it in the garbage?
Atmosphere: 1
Food: 1
Service: 1
Nancy Avilez
Coffee ☕ on point love u guys for being here for me. So happy urs Delicious donut and coffee....
Atmosphere: 5
Food: 5
Service: 5
Denise Rios
Always kind and fast service.
Atmosphere: 5
Food: 5
Service: 5
Katie Bellinger
Be careful y’all. It’s rough out here in these Dunkin’ locations.
Customer service is horrible not only does the usual drive through worker always have a nasty attitude and act very impatient after going inside the next time to avoid this the other staff was also had an attitude and was impatient. They act as if we should know what has ran out when it’s only eight in the morning and they’re out of half of your order. Even after that the food tastes like it’s been sitting out and is usually nasty.
I've been to this location in the past. I have done drive thru and it goes ok unless they mess up the order which has happened. Unfortunately there is no close by fast food places to where I live besides this dunkin and McDonald's, which at the rate they are going they both need lots of improvement. I forgot my wallet at home and my son really wanted a donut on way to take him to school after dropping his sissy off at daycare so I ordered online and WAS going to pick up through drive thru. I wasn't able to get into the drive thru due to it being wrapped around the building and the drive thru there is quite tight for a larger vehicle such as a truck which I drive. I went in the lobby instead to get the order. The lady at the register gave me the donuts from my order and told me to wait down at other end for the other half which was hot sandwiches and hashbrowns. I stood there for about 10 to 15 mins thinking they sre making it and it would be ready soon. Nope, the lady refused to tell me she didn't know where my order was after having me waiting than when she did find it she started then having it made. All because of lack of communication between these workers. This could of been avoided. It's truly disappointing. As a mother your already exhausted and overwhelmed. Morning are not always easy so when we stop for we expect fast, convenient and good food. You won't get that here. The food I was given was just thrown in the bag so has browns everywhere and taste nasty, didn't even eat them. The sandwiches were not good either. They would be better off having robots do their jobs. People would probably leave more satisfied
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever! From the GM to the owner!
Friendly staff..get to know their customers
Kid-friendliness: Yes.. always have chocolate milk on hand
Wheelchair accessibility: Table access plenty for wheelchair
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Apple Fritter, Muffins
Fast & very nice.... Wish you had more coupons or deals or would lower $$ a bit.
Atmosphere: 4
Food: 5
Service: 3
Tired of dunkin putting both regular milk and oatmilk in my drinks when I request a substitute not both. Now I can’t drink my 5 dollar coffee
Atmosphere: 1
Food: 1
Service: 1
Come here at your own risk
Atmosphere: 1
Food: 1
Service: 1
smh dunkin’ continues to disappoint me. what goes through your head to serve this?! I asked for a plain bagel toasted with EXTRA cream cheese. STOP BEING LAZY AND DO YOUR JOB!!!! so disappointing to buy fast food to throw it in the garbage?
Atmosphere: 1
Food: 1
Service: 1
Coffee ☕ on point love u guys for being here for me. So happy urs Delicious donut and coffee....
Atmosphere: 5
Food: 5
Service: 5
Always kind and fast service.
Atmosphere: 5
Food: 5
Service: 5
Be careful y’all. It’s rough out here in these Dunkin’ locations.
Restaurantji Recommends
The manager is beyond rude at this location. Horrible service. Don't recommend
Atmosphere: 1
Food: 3
Service: 1
Half cooked 'hot sandwiches' is their specialty ?♂️
Atmosphere: 3
Food: 1
Service: 4
Great staff sometimes a bit of a wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Caramel Iced Macchiato, Iced Latte
My Favorite DD! ? ☕️
Atmosphere: 5
Food: 5
Service: 5
Customer service is horrible not only does the usual drive through worker always have a nasty attitude and act very impatient after going inside the next time to avoid this the other staff was also had an attitude and was impatient. They act as if we should know what has ran out when it’s only eight in the morning and they’re out of half of your order. Even after that the food tastes like it’s been sitting out and is usually nasty.
Atmosphere: 2
Food: 2
Service: 1
Loading...