Moe's Southwest Grill

Not a good location. Absolutely burnt chicken crunchy unseasoned rice and to top it off all my sides were thrown inside the paper bag of chips crushing my chips. Who does that?? Just put them in the big bag with everything else. Can definitely tell the staff is undertrained or management just doesn’t care at all.

Atmosphere: 1

Food: 1

Service: 1

The burrito was fantastic and the cashier Derricka was very welcoming. She explained all of their choices and even recommended some.

Atmosphere: 5

Food: 3

Service: 5

Had a bowl..the food wasnt the great lacked falovor and the rice was too cooked

Atmosphere: 4

Food: 3

Service: 3

I walked in the lady was sitting down I’m extremely kind. So I didn’t say anything I always go to chipotle I wanted to try this out… I asked for my bowl to be made and I was very kind and I wanted fajitas and she was lazy I guess and didn’t want to throw some on the grill for me SGE STATED SHE WASNT OBLIGATED TO what a nice way to speak to a customer…..it I then told her I wasn’t interested anymore I WILL be telling everyone my experience

Atmosphere: 1

Food: 1

Service: 1

Used to be busy, now it is becoming a ghost town. Employees are sitting behind the counter on their phones waiting for customers. The food is cold.

Atmosphere: 3

Food: 2

Service: 4

Okay so here’s the thing they ah done young black lady working with glasses on who was super slow.Not blaming her for being slow I get but she was slow cuz she was too busy talking on the phone to someone.Truly disappointing time and I’ve never had trouble with a moes anywhere.she had AirPods in and was on FaceTime the whole time barely listening to customers it’s embarrassing.

Atmosphere: 1

Food: 1

Service: 1

Been a lover of Moes for a long time but this location is bad.
My burrito had expired ingredients i believe it was the ground beef but it was hard to tell because it was all mixed together. Burrito smelled rotten.
Salsa bar salsas and guacamole also tasted expired.
Returned the food.
Not going back.
Its a shame

Atmosphere: 5

Food: 1

Service: 5

My daughter got a kids meal with white rice and I got a chicken bowl with white rice and the rice was spoiled, called to ask to speak to a manager and there is no managers on duty the weekends. My daughter got sick from the rice will never eat there again.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Bowl

The staff is always friendly and I love the 7.99 Moe’s Monday deal!

This location is awful. They just don’t care anymore, and it’s obvious. It’s Monday. Tried placing an online pickup order at 8:20 and the app tells me the location is closed. Check Google, open till 9. Call, confirm hours, associate says 9pm. Drive to the store. Arrive at 8:36, and doors are locked. Jimmy unlocks the door and lets us in, but leads us to an empty food counter. Says he puts the food away at 8:30 because they close at 9. Why would you even unlock the door and bring a customer inside to tell them you’ve put away all the food?

Atmosphere: 1

Food: 1

Service: 1

This is basically the worse version of chipotle if that is possible.Food was cold soggy dripping wet and tasteless not what u want in a burrito. Save your money and time go to casa amigo in the mall.

Atmosphere: 4

Food: 1

Service: 5

Smooth running

Atmosphere: 5

Food: 5

Service: 5

In a dangerous neighborhood and to insane food was nasty have cotton bots it so gross and bathroom and dining room was so super gross with bugs on it I never go to this restaurant again please go out business forever and please never again

Too salty for my taste and salsa bar was fermented.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Moe Meat Moe Cheese Bowl, Burrito

Staff was friendly they were trying. But $19 for a burrito and a Coke. I’d rather go to the store and buy a ribeye. I tried the burrito with really no sauce applied and it tasted bland.

Atmosphere: 3

Food: 2

Service: 4