Steak 'n Shake

1940 94th Dr, Vero Beach
(772) 794-0095

Recent Reviews

Dan Wright

Horrible, they no longer have food servers, or cashiers, and everyone working on the food line in the kitchen, were wearing noise cancelling ear buds.Had to order from a kiosk, and when I had a question (do you still have chocolate malt milkshakes?) I had to holler "is there a human in here, that can hear me?!" One guy finally looked up and said "no, we stopped selling those". Then the kiosk asked if I wanted to leave a tip!! SAD!

Atmosphere: 1

Food: 3

Service: 1

Kathie Thornton

Discontinued a lot of things, definitely not as good as it used to be; it used to be one of my favorite places to go not anymore, I won't be back.

Carol Baker-Cline

Asking for a tip when you serve yourself is an insult...

Atmosphere: 3

Food: 3

Service: 1

Jesse Hendershaw

Make sure you get the double burger. You won't find the single one.

Atmosphere: 4

Food: 3

Service: 3

Kayla Sturm

Short story: Rude employees, takes forever, and awful food.Long story: I took my daughter in to use the restroom. An employee shook her stall door and then mine to find they were locked. Then she knocked on both, and I said, "Someone's in here." When we came out, I had to say excuse me 3 times for her to stop leaning on the sink as she kept playing on her phone so we could wash our hands. She rolled her eyes and went into the stall.We waited 15 minutes in the drive-thru after we ordered to get our food and about 12 minutes at the window.We were given 4 of our 5 drinks first, and one of the shakes was wrong. My husband attempted to get her attention for 4 minutes and finally set the shake in the window. She looked at him hateful and asked what he needed. When he tried to respond, she put her finger up for him to wait. She came back 2 minutes later and asked what he needed. Finally, she gave him the right shake. Then, we waited 3 more minutes for her to ask, "Anything else?" And he asked for our food. She grabbed a bag that had been sitting on the counter since we pulled up to the window and handed it to him. He asked for our other drink, and she said we didn't have one. He showed the receipt and she gave it to us.Our burgers were burnt yet cold. Shales only had toppings on top and not blended through them. The fries were cold and soggy. Awful experience.

Atmosphere: 1

Food: 1

Service: 1

Eli Miller

It was horrible I would never go again the drivethru attendant should not have a job she was completely useless and was rude and could not do her job and she be fired the manager was very helpful thou the food was gross burger was brunt and the the place was dirty should be closed

Atmosphere: 1

Food: 1

Service: 1

William Medford

Worst service I've ever had the lady in the speaker phone couldn't hear a thing I said and completely messed my order up. Took 25 mins just to make it to the window. The lady took my card with the Worst attitude I've ever seen asking if I was really going to eat all this food. Not to mention the restaurant was disgusting. Worst experience ever.

Atmosphere: 1

Food: 1

Service: 1

J Negle

Great burgers and $4 deals. Slow drive thru. 3/16/2024 No change. Best drive thru burgers.

Atmosphere: 5

Food: 5

Service: 5

Bonnie Denton

No waitresses. Al kiosk. That sucks. Food was

Atmosphere: 2

Food: 5

Service: 1

Amanda Goranson

The restaurant was so greasy even the floors were slippery.The tables and counters were so smeared with grease and grime I literally came home and got into the showerThe food was so greasy, it was all I tasted.

Atmosphere: 1

Food: 1

Service: 1

diane goller

Busy! Great wait staff. Shares are tasty.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Cookie Dough Shake, Strawberry

Joe Amico

They continue to find ways to make ordering and getting your beverages more difficult.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Hamburger, Fries

Ingrid Grubb

Clean restrooms. Self service for the most part. At 11:30 a.m. not busy at all.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hamburger, Double Bacon Cheeseburger with Fries, French Fries

Duane Gregory

Nice cozy little restaurant to eat in. No real waitresses New York to kiosk and then go get your drink and sit down at the

Atmosphere: 5

Food: 5

Service: 5

Frank Hager

What a great M&M shake!!!

Atmosphere: 3

Food: 5

Service: 5

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