-4 Degrees Cafe - Best Ice Cream in West Palm Beach

Great service from 2 young ladies!

Had açaí bowl and it was sooo good the base was just right and the amount you’re giving is so worth it

Ao delicious 😋 must try!!

One hour wait and we weren’t told before hand.
That’s crazy for ice cream!
Definitely not coming back!!!
If you see a crowd be advised to wait for more than an hour and not get told it’s a hour wait. They told us we couldn’t get a refund due to not knowing how to use the machine. The supposed to be manager on duty doesn’t know how to refund a credit card. Is crazy!!!
The little corner store next door can even provide a refund. If they had better customer service and were trained properly they could known how to handle the situation and we weren’t the only ones waiting.

me and my family were looking for a place to have dessert when we came across this place , my son was extremely excited to try the cookie monster and he was not disappointed he was actually even more excited when he got to choose 2 toppings. the employees are super nice and welcoming and the prices were pretty affordable i’d definitely recommend this spot to more friends and family

BEST ACAÍ EVER

If you’re reading this, take it as your sign to check this place out! I’ve tried many different açaí bowl spots, but nothing comes close to -4 Degrees.

First off, the portions are incredible. Unlike other places that sometimes hold back, this shop really makes sure you leave satisfied. The açaí itself is also a standout, it isn’t blended with ice like many other places do, which often waters down the flavor. Instead, the flavor here stays rich, sweet, and refreshing. Their fresh-cut fruit and high-quality ingredients make every bite even better, and I love that there’s such a wide variety of options to customize your bowl.

The employees were also super kind and patient, even when I asked to make changes to my order. I went during busy hours, and while the wait was a little long (as expected), the staff still managed everything with kindness and professionalism. The environment was calm, welcoming, and very clean, which made the experience even better.

If you’re looking for the perfect spot for an açaí bowl, this is it. I’ll definitely be coming back to try their rolled ice cream and shakes next!

I had such a great experience at -4 degree Cafe thanks to Jaszlyn ! She was incredibly kind, welcoming, and went above and beyond to make sure I had a great visit. Her positive attitude and amazing customer service truly made my day. On top of that, the whole team was fantastic—friendly, efficient, and clearly passionate about what they do. It’s always refreshing to be treated with such care and attention.
I’ll definitely be coming back.

Honestly the best ice cream i’ve had in a while! Jaszlyn was such a sweetheart and her service was amazing. Super clean and a welcoming environment, will be coming back!

Best service and nice employees.

Do not recommend this place! Having to wait an hour and 20 minutes for ice cream is insane, never coming back here again, employees claim there is no manager available

I went with my family to get ice cream, but the wait was extremely long since they only had two employees working. Several people were waiting a long time for their orders, and I even saw a group ask about the delay, only to be met with rudeness from the staff. The service and attitude of the employees were very unprofessional. This location really needs to do better.

TERRIBLE CUSTOMER SERVICE

I had a very disappointing experience at this location. They only had two employees working, which resulted in an unreasonable wait time of nearly an hour just for ice cream. On top of that, the staff was unprofessional and rude, responding with attitude when we asked about our order. When we decided we no longer wanted to wait and requested a refund, they refused because they said they are not allowed to give refunds and claimed there was no manager available for us to talk to. They even said their manager lived far away and wasn’t answering their calls. This lack of organization, customer service, and accountability is unacceptable. If I could give this place zero star, I would.

This place is absolutely delicious!!! It was my first time and it won’t be my last . If you want great ice cream go here!!!🩷🫶🏻