Treehouse
380 Trinity Pl, West Palm Beach
(561) 693-1556
Recent Reviews
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I went solo to the bar on the 13th floor of the treehouse and it was absolutely a tremendous experience. Tatiana and Marie took such good care of me and the people inside were absolutely fabulous.
Atmosphere: 5
Food: 5
Service: 5
My brother and I went today to celebrate his birthday, I invited him to brunch. Right away as we walked in the server greeted us saying hi ladies, my brother has long hair and is often mistaken by being a girl, this doesnt bother him. We sat down and were looking at the menu about 15 minutes before the server went up to us. Again, she called us ladies, my brother corrected her and the server stared at him and asked “why are you telling me this” my brother told her she called him a lady twice, again hes used to it, but i feel like the way she responded was extremely rude and unprofessional. I also noticed she didnt greet us the same way as she was greeting other customers. Made me feel like she either had something against hispanics, or maybe against the lgbt community. Regardless I wasnt planning on leaving a tip because her service was terrible and she made me feel uncomfortable, but unfortunately for me, the gratuity was automatically added to the bill. I really wanted to leave and not even order because of the treatment we received from the server, but we made a 45 minute drive there, plus i had paid for valet parking, and we were ultimately excited to try this restaurant we saw on tiktok, so im a little disappointed that we didnt get the service we were expecting. I will say the valet guys were sweet and polite to deal with.
Atmosphere: 5
Food: 5
Service: 1
Amazing atmosphere, service, views, and food was delicious. Brought family visiting from out of town and it was a perfect night for dinner and the sunset. There was a live reggae band that started half way through dinner on the pool side.
Emma, always the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charred Brussel Sprouts, Truffle Fries, Fairways Fried Churros
Angelica was Amazing!! Best service I’ve had in years. Kept the mood uplifted and amazing. A real Angel!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Delicious food, beautiful atmosphere and great customer service 🙌🏾
Atmosphere: 5
Food: 5
Service: 5
Mike was awesome, made me a great drink and gave us tons of ideas for things to do in the area. Awesome service, great food and drinks, phenomenal view, definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Mike was fantastic, amazing service.
Atmosphere: 5
Food: 5
Service: 5
I like the place because it’s very convenient to where I live. However, there is one issue: my orders have been messed up twice since I started going there. Improving friendliness and customer service would also help. Sometimes, you have to wait in line for a long time before receiving your order, and then people often open the box to check it because of concerns about accuracy. It would be better if the place was more organized, and a warmer, more friendly atmosphere would be appreciated.
Great spot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's a bar and a lounge near a hotel pool on the 13 floor. We were looking for decent food and a nice ambiance. At 3 pm, music was super loud, food was hardly edible, the drink was watery, and all this felt wrong in a lounge setting. I wish their description reflected that this is not a restaurant, it's a rooftop hotel lounge not really suitable for a late lunch/early dinner, in own opinion.
Our server Natalia was the sweetest ever! I was celebrating my friend and she made it so special. As a server myself, she exemplified the true meaning of hospitality.
Atmosphere: 5
Food: 5
Service: 5
This place was amazing, nice chilled vibe with amazing views and great services.
Atmosphere: 5
Food: 5
Service: 4
Really nice hotel.
Great roof bar with pool and very chill service. My guy served me through the hatch and I had a great cocktail and burger. Great place to relax after a hard day. Recommended.
Atmosphere: 5
Food: 5
Service: 5
By far, the best rooftop in West Palm Beach however, the service needs major work! My husband and I visited last night and ate appetizers at the bar with cocktails and the bartender didn't even check back with us after we received our food. We didn't even get utensils; we had to get them from another table. She was too busy packing up the bar to even notice us. Come here for a drink but skip ordering food from the bar! As locals, we want to love it here but as soon as you say you're not staying at the hotel, the service changes ...
Atmosphere: 4
Food: 4
Service: 1
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