I normally don’t post reviews, but Anita and the staff at this location are amazing and make you feel like family!!!!
Atmosphere: 5
Food: 5
Service: 5
jayne Wacker
This is the worst service Dunkin donuts I been to. I understand that you can order from the kiosk, however the person behind the counter did not care. You ask him a question he just stare at you. What a way to alienate a returning customer.
Service: 1
Nicole Aroz
The staff here is incredibly rude and unhelpful. My order was incorrect and when attempting to correct my order, I was blamed and no one apologized or cared. I had called to speak to the manager but I never spoke with her, however, the employees that I did speak with treated me the same. Clearly, they need to be better trained on customer service to ensure they are following Dunkin’s brand standards.
Atmosphere: 1
Food: 2
Service: 1
Joseph Urrutia III
I placed an online order and they did not have what I ordered.. I did not know naturally until I pulled into the drive-thru.. When they told me that they did not have what I wanted I told them to just cancel the whole order they told me they do not do that!! They really push for me to get something else I didn't want anything else.. I told him all I wanted my money back they told me I had to go online and figure out how to get it back.. They do not know how to get my money back online.. I told him I ordered online and the money was taken out immediately.. Just give me my money back.. They refuse to do it.. When I look online there was nowhere I can put in for a refund.. I had to call it 800 number and wait over 20 minutes for somebody to answer.. When they finally answered they told me it would take up to 14 days to get the money they took out of my account immediately back.. I don't see me ordering online much more..👎🏻
Service: 1
Wayne G
Great service, but no answer for phone call. I paid for 6 doughnuts with my order and left before it was ready accidentally. Can I come get them later today I have the receipt
Atmosphere: 5
Food: 5
Service: 5
Greg Good
It's ok
Atmosphere: 3
Food: 3
Service: 3
Telma Tennille
This place is horrible, The waiter was very rude to me. She was laughing the whole time I was making my order. She was so rude that I went to eat in another place! It's not the first time that I noticed how unprofessional the people who work there are.
Atmosphere: 1
Food: 1
Service: 1
Uly Pecina
This is my home town and I’m way disappointed because I ordered Lg Ice Orig Cof W 4 caramel swl 2sugars 2creams 1Add esprsoshot on 4/4/25 and it was as if none of this ingredients was in the cup my tastebuds know DUNKIN iced coffee please redeem wimauma Dunkin bad first time going experience for me
Kennel Cuts
There is a guy in the morning that always exceeds my expectations. He is so kind and very good at what he does
Morning shift here is absolutely outstanding. I’ve never had consistently good dunkin orders until now. They’re always friendly and quick too. I think there’s a glitch in the matrix ?
Atmosphere: 5
Food: 5
Service: 5
Misty Boukortt
I stop here on my way between Sun City Center and Wimaumau when seeing my home health patients. Coffee is always good, restrooms are clean and staff is friendly!
Atmosphere: 5
Food: 5
Service: 5
arielle brown
This Dunkin is the best. So glad I go here. The workers are so nice. I have tried other Dunkin’s and there coffee is okay. But this Dunkin makes the best drinks
Atmosphere: 5
Food: 5
Service: 5
Ella Bennett
got breakfast this morning. Messed up my coffee. Got 10 glaze munchkins. She only handed me six. Was very rude and short. Would like to see some nicer competent staff.
Atmosphere: 3
Food: 5
Service: 1
Nicole Gonzales
Horrible service. They don't listen. Order is always wrong
Very poor management with an attitude
Atmosphere: 1
Food: 4
Service: 1
I normally don’t post reviews, but Anita and the staff at this location are amazing and make you feel like family!!!!
Atmosphere: 5
Food: 5
Service: 5
This is the worst service Dunkin donuts I been to. I understand that you can order from the kiosk, however the person behind the counter did not care. You ask him a question he just stare at you. What a way to alienate a returning customer.
Service: 1
The staff here is incredibly rude and unhelpful. My order was incorrect and when attempting to correct my order, I was blamed and no one apologized or cared. I had called to speak to the manager but I never spoke with her, however, the employees that I did speak with treated me the same. Clearly, they need to be better trained on customer service to ensure they are following Dunkin’s brand standards.
Atmosphere: 1
Food: 2
Service: 1
I placed an online order and they did not have what I ordered.. I did not know naturally until I pulled into the drive-thru.. When they told me that they did not have what I wanted I told them to just cancel the whole order they told me they do not do that!! They really push for me to get something else I didn't want anything else.. I told him all I wanted my money back they told me I had to go online and figure out how to get it back.. They do not know how to get my money back online.. I told him I ordered online and the money was taken out immediately.. Just give me my money back.. They refuse to do it..
When I look online there was nowhere I can put in for a refund.. I had to call it 800 number and wait over 20 minutes for somebody to answer.. When they finally answered they told me it would take up to 14 days to get the money they took out of my account immediately back.. I don't see me ordering online much more..👎🏻
Service: 1
Great service, but no answer for phone call. I paid for 6 doughnuts with my order and left before it was ready accidentally. Can I come get them later today I have the receipt
Atmosphere: 5
Food: 5
Service: 5
It's ok
Atmosphere: 3
Food: 3
Service: 3
This place is horrible, The waiter was very rude to me. She was laughing the whole time I was making my order. She was so rude that I went to eat in another place! It's not the first time that I noticed how unprofessional the people who work there are.
Atmosphere: 1
Food: 1
Service: 1
This is my home town and I’m way disappointed because I ordered Lg Ice Orig Cof W 4 caramel swl 2sugars 2creams 1Add esprsoshot on 4/4/25 and it was as if none of this ingredients was in the cup my tastebuds know DUNKIN iced coffee please redeem wimauma Dunkin bad first time going experience for me
There is a guy in the morning that always exceeds my expectations. He is so kind and very good at what he does
Restaurantji Recommends
Morning shift here is absolutely outstanding. I’ve never had consistently good dunkin orders until now. They’re always friendly and quick too. I think there’s a glitch in the matrix ?
Atmosphere: 5
Food: 5
Service: 5
I stop here on my way between Sun City Center and Wimaumau when seeing my home health patients. Coffee is always good, restrooms are clean and staff is friendly!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is the best. So glad I go here. The workers are so nice. I have tried other Dunkin’s and there coffee is okay. But this Dunkin makes the best drinks
Atmosphere: 5
Food: 5
Service: 5
got breakfast this morning. Messed up my coffee. Got 10 glaze munchkins. She only handed me six. Was very rude and short. Would like to see some nicer competent staff.
Atmosphere: 3
Food: 5
Service: 1
Horrible service. They don't listen. Order is always wrong
Service: 1
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