Blaze Pizza

For the first time the Manager Sarah was rude and unprofessional. The counter girl was not handling the food safely. She as using the same brush for the red sauce and the garlic pesto. I did mention it and that's when I got Sarah who she said was the manager. She was rude and not professional at all. Talked to me very rudely. I will not be going to that Blaze Pizza again. I will not be treated that way. I have done restaurants management all my life. How insulting.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Build Your Own Pizza 11-Inch

For the first time, I'm disappointed. My pizza was burned. The taste was horrible. The waitress slicing our pizza also talked over our order.

Atmosphere: 3

Food: 2

Service: 3

I domt even like pizza like that lol but this pizza is really good

Atmosphere: 5

Food: 5

Service: 5

we had never been to a blaze pizza before and let the girl at the counter Kaylee, know we didn't know what to do, she rolled her eyes and put a smiley face sticker on our paper and told us what to do, but didn't finish explaining because her friends came in behind us. She proceeded to blatantly ignore us and say hi to her friends, get their orders and push them in front of us. Thankfully Tee came over as we stood their obviously not aware of what to do next, and she was sweet and helped us discover we could add any toppings we wanted and get dips as well. If it wasn't for Tee, I would have walked out!! Pizza was good for fast food and the Greek salad was fine, but I couldn't believe how blatantly ignorant the young girl was, she had the audacity to ring us up and forgot we were first timers and then acted like oh yeah do this and this and heehee. Ugh....really? As her friends cut in line in front of us and got amazing special great service.
***Tee you rock !! You saved the review.

Atmosphere: 3

Food: 4

Service: 3

Thank you to Zach and Ryan who after making a mistake remade my pizza and fixed it! They let me keep the other one too. Would highly recommend this place! Please give them a raise! Also the lady who made my pizza initially was also very kind

Atmosphere: 5

Food: 5

Service: 5

We always love Blaze pizza. But we got food to go last night and very disappointing. Salads were great but 2 half pizzas were burnt. Not just extra crispy- like burnt cheese - which does not taste good. And it was both pizzas. It’s usually always good so must have been an off night but definitely was not able to eat that.

Atmosphere: 4

Food: 1

Service: 3

Tonight was a rough night for Blaze. They were over 30 mins behind on online orders, and they were backed up on pizzas. But what I will say is, in such a stressful situation, all of the staff kept calm and kind to one another and to customers. And Sarah popped in like Superwoman and was speeding through prepping the orders just to help the team get caught up. She made a slick comment or two about people interrupting her (I was one of those “people”), but she kept it as kind as she could considering the circumstances. I couldn’t even be mad at her for it. She handled the entire situation better than I (and probably most) would have. And Tasha was also really kind, despite frustrated customers. There’s obvious room for improvement, but things happen. And I appreciate the care the team gave as best they could. I will be back…hopefully with a better review.

We have come several times this month and every time they have a few customers, they can’t handle it. They get orders mixed up and confused on which order was next in line. The customer service is bland and lacking at best. The short haired lady who used to help and jump in when the long was backing up just told us she was cutting pizzas and we would need to wait for the cashier to get the desserts we were waiting on. The caprese salad I get every time has gotten smaller with each visit. It’s gets more disappointing with each visit and we likely won’t be coming back.

Atmosphere: 4

Food: 4

Service: 2

Told my order was in process...for 15 minutes after due time i watched others get wrong orders and when I asked about mine...it was lost and would need to wait again...their system is chaotic so I got refund and will never go back

Atmosphere: 1

Service: 1

Love their lunch specials. The Greek salad dressing is the bomb.

Atmosphere: 5

Food: 5

Service: 5

Food was good however the I assume MANAGER JESS seemed to be spending more time verbally abusing her staff than helping make my pizza including using harsh language to the employee who was actively putting ingredients on my pizza.

Atmosphere: 3

Food: 3

Service: 1

Its good food at a good price.

Atmosphere: 4

Food: 4

Service: 5

Custom pizza place. Very nice, clean and lots of options. Lov the glutten free nd vegan/vegetarian options.

Atmosphere: 5

Food: 5

Service: 5

Their service is horrible!

Service: 1

My wife and children have been to this location several times and each time Dina has been absolutely incredible. She goes above and beyond to make sure we have everything we need and feel welcome. Always a pleasure to dine with Dina and the team!

Atmosphere: 5

Food: 5

Service: 5