Dunkin'
4012 Winter Garden Vineland Rd, Winter Garden
(407) 347-0685
Recent Reviews
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The manager of this site needs to learn some skills for stress management. Yes, it was a busy morning. Customers were waiting patiently inside. One customer at the drive through asked about wait time and she went off about all of the orders they needed to fill with such an attitude. While inside she was openly discussing quitting in front of the customers. Whatever you encountered earlier in your day to make you so unhappy and openly rude, I hope you find peace. We ended up leaving as all we wanted to do was get our daughter a donut for her birthday and we wanted her to enjoy her birthday donut without the hostility of the atmosphere.
Atmosphere: 1
Food: 3
Service: 1
I love it they gived me an donut for free!
Atmosphere: 5
Food: 5
Service: 5
been a regular here for years the PM new staff is horrible 3 cars in like took 35 minutes, told the guy i have to get my food and go and he says “that’s not my problem” disrepectful punks horrible people to have working a customer SERVICE job wasted 40 mins
Atmosphere: 5
Food: 4
Service: 1
Literally every time I go to this Dunkin it takes so long to get my order in the drive through then I have to wait again to get my order once at the window and then when inside it takes quicker to get my order but I wait like 20 minutes to get my food every time I come here it’s bad Starbucks is never like this and is so fast so idk why Dunkin is like this
Atmosphere: 1
Food: 1
Service: 1
The drinks are fine but you do need more staff in the morning to make it 5 stars.
Customer service was excellent. Gave us a box for 5 donuts so that the chocolate on the Boston Cream donuts didn't get messed up.👍
Atmosphere: 5
Food: 5
Service: 5
i do not go out of my way to write bad reviews, however this experience was horrible. i sat in the drive thru for 15 minutes. that’s not the worst part. i asked for a bagel with cream cheese and i received the craziest thing. fr avoid this store
Atmosphere: 1
Food: 1
Service: 1
Horrible Location To get food from
They will never ever put any condiments in your delivery and to go order specifically never order online with this location if you do never expect they will put and ketchup sugar packs nothing and when you call them after placing an order The people working early morning will sound like been working since 12am
Atmosphere: 1
Food: 1
Service: 1
I was the only customer and they gave me my drink quickly but made me wait a bit for hash browns and snack and bacon. I think someone forgot or didn't see the ticket. It did taste good 😃.
Atmosphere: 5
Food: 5
Service: 5
Honestly, this Dunkin’ is a mess. Every time I go, the service is super slow and the staff always seem annoyed to be there. My order is almost never right, either they forget something, the drink tastes off, or it’s cold by the time I get it.
The place doesn’t feel clean half the time, and it’s just overall disorganized. I get that everyone has busy days, but it’s like this every single visit. I used to love Dunkin’, but this location has completely ruined it for me.
Save yourself the frustration and go somewhere else, it’s not worth the hassle.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Best coffee! And the new chipotle wrap is killer. New pumpkin items are Soo good! This is pretty fast service considering it's size and location
Atmosphere: 4
Food: 5
Service: 4
They never get my order wrong always friendly . Just a pleasant experience.
Food: 5
Service: 5
One guy running the whole shop and he was a rockstar!
They have classic donuts like chocolate
Coconut and peanut. Have not seen those in a while.
Exclusive to this location is buy 6 get 6 free after 4.
Atmosphere: 5
Food: 5
Service: 5
Drive thru for a dozen donuts. Fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
This location's drive through is so fast, sometimes I don't even have time to reach for my wallet! They consistently brew and deliver the freshest coffees, and what means a lot to me is that they care enough to pay close attention to how it's ordered. I am very grateful to all of the staff there who make their customers feel valued!
Food: 5
Service: 5
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