Ford's Garage Hamlin

Kendall was awesome! She was so kind and our food came out perfect! Will be back to see her again :)

Atmosphere: 5

Food: 5

Service: 5

Update: The leadership team was kind enough to make things right and we finally had the time to swing by for dinner. The service was fast and friendly, and the food tasted awesome. Thank you!

We’ve ordered food for delivery from this location and never had an issue, so we had the time to visit for a sit down today. It’s Veteran’s day and I wanted to celebrate my husband for his service. I’m still not quite sure what happened because it was a slow Tuesday and there wasn’t many tables, but it took us 10 minutes to be greeted and even get the drink order. I probably should have seen that as a red flag. We just got two sandwiches. After another 45+ minutes, our food still wasn’t out and our server never checked in with us to give us an update. We had planned on ordering cocktails with dinner, but she never came back. I found her at the bar and told her not to bother, our baby had already finished his Mac and cheese (which he did love, to the credit of the restaurant). I’m not sure if she forgot to put the adults order in, or if she got busy and the food died in the window, or maybe the cooks were having a bad day. No one ever told us. Too bad, we were looking forward to it! Peter, the manager, was kind and said he’d have someone email us to make up for the experience. That’s a nice gesture, but I’m not sure we’ll be back.

Atmosphere: 3

Food: 3

Service: 1

Richard was great!

Atmosphere: 5

Food: 5

Service: 5

Richard was outstanding. Great service.

Atmosphere: 5

Food: 5

Service: 5

First time here with my girlfriend and it won't be the last! The atmosphere is awesome especially for a car guy like me. But the food is what's important and I have to say that it was the best burger I've ever had! Cooked perfectly with a soft bun and flavorful toppings. The fries were crispy and delicious. I'd definitely recommend this place for lunch or dinner or just a quick snack on your way home from work. I'll definitely be back when I'm in the area again.

Atmosphere: 5

Food: 5

Service: 5

Hannah was an excellent server!!

Atmosphere: 5

Food: 5

Service: 5

Richard was as personable and happy as one could want from your server. We were seated without a long wait and the food and atmosphere are amazing.

Atmosphere: 5

Food: 5

Service: 5

Our bartender Kendall was amazing and the drinks were great, we will come back!

Atmosphere: 5

Food: 5

Service: 5

The food was delicious and the our server named Richard was the best I’ve seen in a very long time. He did an amazing job! Great experience!!!

Atmosphere: 5

Food: 5

Service: 5

Food was great! Richard’s was our server for a party of 16 and he was exceptional!!!

Atmosphere: 5

Food: 5

Service: 5

Our server Richard was FANTASTIC!! We had a large party of 16 and he did not disappoint. We will definitely be back. Thank You Richard!!

Atmosphere: 5

Food: 5

Service: 5

We were 16 and Richard did not miss a beat. He was amazing, I will ask for him next time I come!!!

Atmosphere: 5

Food: 5

Service: 5

Richard is a professional and with our party of 16 NEVER missed a beat! We’ll be back when we’re sure he’s there!!!!

Atmosphere: 5

Food: 5

Service: 5

Food is mediocre. The quality of food is okay. Service was decent. Definitely not worth the 20% gratuity being charged upfront. Will not recommend

Atmosphere: 4

Food: 2

Service: 2

My burger was cooked well the selection of different foods was good the server was great!

Atmosphere: 4

Food: 4

Service: 4