Had my service dog inside on the floor. Another dog, a non service dog was in restaurant, and attacked my dog. My dog, to protect her life, jumped on the seat, to get away from the other dog. Other dog was growling and barking at my dog trying to get to her. Male manager, mid 40s comes running out, yelling at me to get my dog off the seat, telling me that I am not supposed to have a dog in here. I was trying to tell him that the other dog was attacking her, but he just kept yelling, "no dogs in here!" Meanwhile not saying anything to other dog owner, whose dog was not a service dog. My dog had appropriate service dog vest and knows not to bark. Everyone was staring at me. I was so embarrassed. Other patrons were feeling bad for me.
Time to contact an attorney! Feb. 4, 2025, 3P. McDonald's at Winter Garden Village Winter Garden, FL
Ricardo Rolon
Quick in and out bites. Only kiosks ordering from what I saw.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
travis cary
This was the worst food ever! Burgers cold my fries no salt were cold horrible ! Can’t believe the service in the drive thru was not even remotely good! Never will I return
Atmosphere: 1
Food: 1
Service: 1
Max Carnes
Foods okay but everytime I ask for a bag and cup holder or just in general when I come into the restaurant, the two girls give me attitude and nasty looks 😅 I don't think I've done anything to make them mad so not sure what the issue is
I should have known not even try McDonalds. The food is not real food in the first place. Felt sick after eating. The food is not even biodegradable. Leave the fries on your counter for a week or so. They wont even grow mold. Even mold cannot digest this food!!
Atmosphere: 1
Food: 1
Service: 1
HOWARD WILLIAMS
It was great
Steve Jennings
McDonalds is just overpriced for mediocre food and tiny portions. What a bummer!
Stacey S
The owners of this location must have said “How can I make the customer experience as terrible as possible” and ran with every idea.
No counter help was available for 10 minutes. No self serve soda. Had to walk behind the counter to find someone to give us napkins, ketchup and salt.
Bright lights and loud staff were an added bonus. $24 for two people. Never again.
Been to better macds in China, while the staff was nice enough... the food took a while, the trash was full, tables dirty and food awful. My fault for goin to fast food for once
Atmosphere: 1
Food: 1
Service: 3
Ohmny Romero
Came here on a Saturday morning for breakfast. Ordered on the app ahead of time for a counter pickup. Food was there when I arrived 3 minutes later. Was greeted with a smile by staff and asked if I needed anything. The customers were respectful and the bathroom is new and super clean. No complaints, great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sausage
Butterfly_x
I’ve gotten food from here multiple times and each time the food and bag smells like cigarettes. Absolutely disgusting! Do whatever you want, but smoking around food preparation or anywhere near is unacceptable and ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Gabriela Barraco
Very slow. The wait makes you think about not coming back. The staff is not attentive to what the client needs.
Atmosphere: 3
Food: 3
Service: 2
Harriet McKenzie
Drive through was especially crowded and slow tonight. But the McRib was much better than the last one I ordered.
mcdonald’s more like mcdonald’s
Atmosphere: 1
Food: 1
Service: 1
Had my service dog inside on the floor. Another dog, a non service dog was in restaurant, and attacked my dog. My dog, to protect her life, jumped on the seat, to get away from the other dog. Other dog was growling and barking at my dog trying to get to her. Male manager, mid 40s comes running out, yelling at me to get my dog off the seat, telling me that I am not supposed to have a dog in here. I was trying to tell him that the other dog was attacking her, but he just kept yelling, "no dogs in here!" Meanwhile not saying anything to other dog owner, whose dog was not a service dog. My dog had appropriate service dog vest and knows not to bark.
Everyone was staring at me. I was so embarrassed. Other patrons were feeling bad for me.
Time to contact an attorney!
Feb. 4, 2025, 3P.
McDonald's at Winter Garden Village
Winter Garden, FL
Quick in and out bites. Only kiosks ordering from what I saw.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
This was the worst food ever! Burgers cold my fries no salt were cold horrible ! Can’t believe the service in the drive thru was not even remotely good! Never will I return
Atmosphere: 1
Food: 1
Service: 1
Foods okay but everytime I ask for a bag and cup holder or just in general when I come into the restaurant, the two girls give me attitude and nasty looks 😅 I don't think I've done anything to make them mad so not sure what the issue is
Atmosphere: 4
Food: 4
Service: 3
It's was oh ok
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Quarter Pounder Hamburger, Double Quarter Pounder with Cheese
I should have known not even try McDonalds. The food is not real food in the first place. Felt sick after eating. The food is not even biodegradable. Leave the fries on your counter for a week or so. They wont even grow mold. Even mold cannot digest this food!!
Atmosphere: 1
Food: 1
Service: 1
It was great
McDonalds is just overpriced for mediocre food and tiny portions. What a bummer!
The owners of this location must have said “How can I make the customer experience as terrible as possible” and ran with every idea.
No counter help was available for 10 minutes. No self serve soda. Had to walk behind the counter to find someone to give us napkins, ketchup and salt.
Bright lights and loud staff were an added bonus. $24 for two people. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been to better macds in China, while the staff was nice enough... the food took a while, the trash was full, tables dirty and food awful. My fault for goin to fast food for once
Atmosphere: 1
Food: 1
Service: 3
Came here on a Saturday morning for breakfast. Ordered on the app ahead of time for a counter pickup. Food was there when I arrived 3 minutes later. Was greeted with a smile by staff and asked if I needed anything. The customers were respectful and the bathroom is new and super clean. No complaints, great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sausage
I’ve gotten food from here multiple times and each time the food and bag smells like cigarettes. Absolutely disgusting! Do whatever you want, but smoking around food preparation or anywhere near is unacceptable and ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Very slow. The wait makes you think about not coming back. The staff is not attentive to what the client needs.
Atmosphere: 3
Food: 3
Service: 2
Drive through was especially crowded and slow tonight. But the McRib was much better than the last one I ordered.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets
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