Terrible experience today had two pick up order for 12 o’clock did not get it served till 12:31. The entire team was extremely rude. They were telling each other not to acknowledge the people that were picking up online orders in front of everyone. That was very humiliating! I would not recommend coming to this place.
Gustavo Torres
rude employees, they lied about the prices and the old Hispanic lady is so rude she made us not want to come back never again, she’s so rude and disrespectful she screamed at my child
Atmosphere: 1
Food: 3
Service: 1
Jammand1
I think your food is very good, I haven't had any problems so far.
Atmosphere: 4
Food: 5
Service: 4
Alan B. Sousa
Hearty dishes and very good prices!
Atmosphere: 5
Food: 5
Service: 5
kendrea smith
The service here is horrible. If you don’t be careful with your food that eat overcook it under cook it send the wrong food. Never DoorDash from them
Joe Hamilton
Really bad food. Can't even say Chinese bcause idk what it is but it ain't Chinese food.
Atmosphere: 1
Food: 1
Service: 2
Jeniva Sam
Today Sunday 3/24/2024 they were serving spoiled foods!! The veggies in the meats including the shrimps and rice was spoiled it made me sick!
Atmosphere: 1
Food: 1
Service: 1
Adam Schneider
I hate that I’m writing a review that isn’t good for this restaurant as the food is always good and Ms Jean always has a positive “get it done” attitude.My wife ordered food today as I’m running around putting out metaphorical fires and I stop by to grab our food and drive off to my destination 25 mins away. Have a quick conversation with my wife and she notices my food isn’t in there…I drive back and no food on pick up. As I asked the staff what happened they are MAKING MY ORDER as if it’s a new order. Pickup time on the receipt says noon. I returned at 12:40. The lady in the black shirt wasn’t sympathetic and said “oh they must’ve forgot to bag it”. So no call? Just wait for me to show up. Would I have gotten my money back?Don’t order online here. You would think a business wants online orders instead of 15 people towering over their staff all the time but I guess not here ??♂️??♂️??♂️
Atmosphere: 5
Food: 5
Service: 1
Stephanie Maria Cifuentes Ruiz
Always delicious ?
Atmosphere: 4
Food: 5
Service: 5
Buzz Sargent
Good food. The redecorating is a flop in my opinion.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Plate, Beijing Beef, Black Pepper Chicken, Fried Rice
Took long to take my order when there was 1 other car in the drive thru every single time I go to this location they never have white rice past 8
Atmosphere: 1
Food: 1
Service: 1
Adam Taylor
Panda policy is no refunds. Even if you wait 45mins and still have no food.
Atmosphere: 1
Food: 1
Service: 1
Patrick O'Connor (Patrick)
Food is good. Sometimes your order head and arrive and they don't have half your order because they are out. Definitely not above and beyond - I have to specifically ask for chopsticks, and did not receive fortune cookies.
Atmosphere: 2
Food: 3
Service: 1
Rubia Albuquerque
The terrible service is unbelievable, the delay is unbearable. There was no time when the pick-up time was honored, every time I ordered online, arrived to pick up the food and still waited almost 1 hour. Several people arrived, ate and left, and my order wasn't ready. Absurd! Terrible place, the people who work there don't even know when there is a pick-up to do. Totally unprepared.
Atmosphere: 1
Food: 1
Service: 1
Shirley Tsang
The absolute worst Panda Express in the universe. They literally have no food even 1 full hour before closing. If you ask them to make more of something, they are unbelievably rude and yell at you. This is not a one night incident but part of their standard protocol. Don’t make any food and we’ll save money on food waste is their philosophy. WOW. I guess they don’t want any customers either. You don’t believe me, see the picture for yourself. They clear the large section of the buffet and have only a few grains of old stale rice . They did not even have enough food to fill a full box and hoped that I wouldn’t notice it’s only half filled. When I made a comment, the second lady employee came over to scold me. Rude and awful. Completely wasted my time and gas going out to winter garden village Panda Express. Please do not go until they care about us as their customers. I should have realized there was something up with this location when I drove in, half the lights were already off and the sign was turned off. Clearly they did NOT want anyone to notice they were there. What a way to run a business.
Terrible experience today had two pick up order for 12 o’clock did not get it served till 12:31. The entire team was extremely rude. They were telling each other not to acknowledge the people that were picking up online orders in front of everyone. That was very humiliating! I would not recommend coming to this place.
rude employees, they lied about the prices and the old Hispanic lady is so rude she made us not want to come back never again, she’s so rude and disrespectful she screamed at my child
Atmosphere: 1
Food: 3
Service: 1
I think your food is very good, I haven't had any problems so far.
Atmosphere: 4
Food: 5
Service: 4
Hearty dishes and very good prices!
Atmosphere: 5
Food: 5
Service: 5
The service here is horrible. If you don’t be careful with your food that eat overcook it under cook it send the wrong food. Never DoorDash from them
Really bad food. Can't even say Chinese bcause idk what it is but it ain't Chinese food.
Atmosphere: 1
Food: 1
Service: 2
Today Sunday 3/24/2024 they were serving spoiled foods!! The veggies in the meats including the shrimps and rice was spoiled it made me sick!
Atmosphere: 1
Food: 1
Service: 1
I hate that I’m writing a review that isn’t good for this restaurant as the food is always good and Ms Jean always has a positive “get it done” attitude.My wife ordered food today as I’m running around putting out metaphorical fires and I stop by to grab our food and drive off to my destination 25 mins away. Have a quick conversation with my wife and she notices my food isn’t in there…I drive back and no food on pick up. As I asked the staff what happened they are MAKING MY ORDER as if it’s a new order. Pickup time on the receipt says noon. I returned at 12:40. The lady in the black shirt wasn’t sympathetic and said “oh they must’ve forgot to bag it”. So no call? Just wait for me to show up. Would I have gotten my money back?Don’t order online here. You would think a business wants online orders instead of 15 people towering over their staff all the time but I guess not here ??♂️??♂️??♂️
Atmosphere: 5
Food: 5
Service: 1
Always delicious ?
Atmosphere: 4
Food: 5
Service: 5
Good food. The redecorating is a flop in my opinion.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Plate, Beijing Beef, Black Pepper Chicken, Fried Rice
Restaurantji Recommends
Took long to take my order when there was 1 other car in the drive thru every single time I go to this location they never have white rice past 8
Atmosphere: 1
Food: 1
Service: 1
Panda policy is no refunds. Even if you wait 45mins and still have no food.
Atmosphere: 1
Food: 1
Service: 1
Food is good. Sometimes your order head and arrive and they don't have half your order because they are out. Definitely not above and beyond - I have to specifically ask for chopsticks, and did not receive fortune cookies.
Atmosphere: 2
Food: 3
Service: 1
The terrible service is unbelievable, the delay is unbearable. There was no time when the pick-up time was honored, every time I ordered online, arrived to pick up the food and still waited almost 1 hour. Several people arrived, ate and left, and my order wasn't ready. Absurd! Terrible place, the people who work there don't even know when there is a pick-up to do. Totally unprepared.
Atmosphere: 1
Food: 1
Service: 1
The absolute worst Panda Express in the universe. They literally have no food even 1 full hour before closing. If you ask them to make more of something, they are unbelievably rude and yell at you. This is not a one night incident but part of their standard protocol. Don’t make any food and we’ll save money on food waste is their philosophy. WOW. I guess they don’t want any customers either. You don’t believe me, see the picture for yourself. They clear the large section of the buffet and have only a few grains of old stale rice . They did not even have enough food to fill a full box and hoped that I wouldn’t notice it’s only half filled. When I made a comment, the second lady employee came over to scold me. Rude and awful. Completely wasted my time and gas going out to winter garden village Panda Express. Please do not go until they care about us as their customers. I should have realized there was something up with this location when I drove in, half the lights were already off and the sign was turned off. Clearly they did NOT want anyone to notice they were there. What a way to run a business.
Atmosphere: 1
Food: 1
Service: 1