Pizza Hut
15504 Stoneybrook W Pkwy #100, Winter Garden
(407) 656-6203
Recent Reviews
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We used to enjoy Pizza Hut weekly until the quality went down so decided to try it again the new New Yorker they had just opened picked up our order it's Stone Cold dry not appetizing or appealing at all made the mistake of ordering fries for more than $4 and get a handful of fries very disappointed doubt we will ever return sorry I returned this time
Order was delivered on time and the food was warm and delicious!
Food: 5
Service: 5
It’s my first time ordering pizza from this location and it definitely won’t be my last. From the moment to placing my order, to them immediately greeting me when I arrived and the taste of the pizza. Amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
Got a great deal and it was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
I want to thank Josiy and the entire team for the excellent service. They are very polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Angela was amazing service she went about and Beyond to make the Pizza that I want I haven't had Pizza Hut for 20 years... she made me happy 😊 best Pizza in town
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the customer service I received today. We order here regularly and never have an issue with them. Today was beyond annoying, I spoke with Eddie to place a take out order. I paid extra for specific things and didn’t get what I ask for. Sadly I didn’t notice the error until I made it home. I called regarding the mistake and spoke to the “manager” Max who tried to be helpful but became unnecessarily rude. He went from I can credit the phone number but you have to mention the complaint the next time you call. Unfortunately, I opted to simply have my card credited for the order mistake. He began mumbling as though he didn’t care to communicate any longer and I was placed on hold when I ask if he could speak louder bc I had no idea what he was mumbling. After he returned back to the call and noticed I was still holding he hung up the call. Not sure if there has been a management change or what, but the service here today was very poor.
Food: 1
Service: 1
Ordered a large pan pepperoni pizza and received a medium hand tossed cheese. On hold with store for 30 minutes so far. Chatted with agent via the app.
Absolutely worthless customer service.
Food: 1
Service: 1
My order came in with frozen chicken and some of the toppings missing off my pizza , when my wife and I called they hung up on us multiple times
Atmosphere: 1
Food: 1
Service: 1
Stood there for over 30 min past time it should be ready and no one resolved or expedited my order.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza, Breadsticks
Restaurantji Recommends
They cancelled my order and the guy at the phone was mumming when i was asking about the delivery info
Atmosphere: 1
Food: 1
Service: 1
If you want to have a terrible experience, buy here!!! They eat a piece of my pizza, delivered it missing a piece. I called warning of what happened and they told me that I would send another pizza, I was waiting for 2 hours, they never answered the phone again and they didn't refund my money.
I ordered 2 large pizzas
The online order said 20 minutes but took 40 minutes to have the pizzas ready.
The flavors were good .
But the employee looked lost , very confused .
Far away of Pizza hut standard
The time I was there they made 3 mistakes on other orders
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Always greeted with a smile, hot fresh food, always delicious! 5 stars 🌟 🌟 ⭐️
Atmosphere: 5
Food: 5
Service: 5
Ordered food at around 2:30 p.m. More than an hour later still no food. Called the store they said that the order had been picked up at like 2:45. DoorDash was delivering. I should have known. I will no longer be ordering or eating from Pizza Hut until they stop using doordash. The food showed up at 4:00. I refused. I hope the DoorDasher gets stuck with the bill. Y'all don't want to show up on time and deliver cold food This is what's going to keep happening. Do better Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
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