Wingstop

I really was hoping for better quality chicken tenders. The coating was hard and crusty and this is no more than a fast food (even though my order took 25 minutes) joint. I went during a peak time of 7pm Friday. The staff was ON POINT! They all were hustling and moving fast and trying to fulfill the orders as quick as possible. It's the quality of food for the reason I won't be back. There's a small eating area that was full at the time of arrival so I don't suggest eating in. Also ... the blue cheese was runny.

Atmosphere: 3

Food: 2

Service: 5

Whoever the Flavor Expert was for 2.18.25 between the hours of 1pm - 3pm you a real one because these boneless wings? magnificent

Atmosphere: 5

Food: 5

Service: 5

2 stars because the Blue cheese was good. So good, I went to Publix and got real wings because the wings we got from wing stop was not worth eating. I ordered online at 0930 for pickup at 1:30; (2)10pc, large blue cheese and veggie sticks for $41 with a $4 tip. I arrived at 1:45 and my order was ready.

We didn’t get the veggie sticks, but got home and the wings were horrible. Feathers all over them, and not AAA feather, patches! It was absolutely disgusting. Th rest were either hard or had a bunch of fat and just looked unappealing. We understand this is a fast food place, but the quality was borderline offensive for what they charge. Waited on hold for 1hr 21min, hung up and call (877) 411-9464 to get a refund for the missing item. They were helpful, tried to give us a gift card for $2.49, but honestly I can’t find any reason to ever go back.
You’ve been warned, never order togo because there is zero quality control and I’m certain they give the wings they can’t serve for dine-in to take out orders.

After a small issue with my order, Patricia (General Manager) drove 20 mins to my house to deliver my food and make it right. Exceptional customer service and kind, understanding team members.

Atmosphere: 5

Food: 5

Service: 5

Ordered the 15 piece deal that’s supposed to come with 2 large drinks and a fry. We faced additional charges that didn’t have to do with what we ordered. It wasn’t until we called the manager that we were charged our fair amount. We had to wait 20 minutes in a restaurant that wasn’t even full. The classic wings we received were low quality and the fries tasted old. We couldn’t bear to eat the lemon pepper wings because they were highly over seasoned and left us coughing out pepper. Definitely not worth $27. Our ranch wasn’t even hot and it was bubbling from whatever chemicals they have in their food. We left the establishment still hungry.

Atmosphere: 2

Food: 1

Service: 2

Slowest service, low quality. There were 4 people in the kitchen but only 1 person working/cooking. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

I paid $50+ for my order and was extremely disappointed. The food arrived ice cold and completely lacking flavor. The wings and sauce had a strange chemical aftertaste that made them inedible. Unfortunately, dinner ended up going to waste.

I had high expectations, but this experience completely missed the mark. I would never order from here again and cannot recommend it. Save your money and try a different wing spot!

Food: 1

This is the WORST Wing Stop location out there. Service is notoriously slow and takes triple the time I've experienced at other WS locations. I watched multiple parties order and leave before I got my order 40 MINUTES later. Avoid this Wing Stop and go to Wings of Winter Garden instead!!

Service: 1

Shaniqua was very helpful at 11 pm, close to closing time and I came in ordering a 2 meal deal lemon pepper wings. I ordered it pretty late, did change my order last minute but she was very kind and helpful. Love the great attitude and wasn’t rude or anything. Will come back to this location because of her amazing service!!

Atmosphere: 5

Food: 5

Service: 5

robert was very kind and funny!! he really made our night. usually workers here at this location usually has an attitude and they’re rude. he’s awesome, give him a raise!!!

Atmosphere: 5

Food: 5

Service: 5

My family and I had made an online order. When we picked it up we didn’t check the order but we when we got home to groveland the order was wrong and our sandwich bun was burnt. I wrote an email through their contact us page and was contacted back almost immediately. The general manager of wing stop went above and beyond to fix my order and deliver it to my home. I cannot tell you how much I appreciated her hard work, dedication and effort to her job. Her over the top service has made me a life long customer. We love wing stop so we were disheartened when our order was incorrect but she did everything to make it right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Wings, Cheese Fries, Chicken Sandwich Combo, Wing Combo, Boneless Meal Deal, Chicken Sandwich

I always crave some good wings. The Louisiana Run is by far the best flavor. Wings come out hot and crisp and the ranch is to die for good.

Atmosphere: 5

Food: 5

Service: 5

I’ve been to a few locations but this one has the best food by far. The wings are top notch, crispy and flavorful. The Cajun corn here is the BEST. Sooo good.

Atmosphere: 5

Food: 5

Service: 5

Definitely don't look at the hours on Google. They are posted incorrectly they do not open at 10:30

BEWARE ALLERGY SUFFERERS!!! If you order naked, boneless wings they come with a batter that contains buttermilk. If you call them to ask about this, they couldn't be more rude, or care less. I couldn't eat this, and was told they "didn't know what to tell me about getting dinner for the evening because they fulfilled their job." They didn't even offer so much as an apology, let alone give me food I could eat or any other compensation. The fries were edible, that's the reason for the 2nd star, but they're really just a less favorable version of Five Guys fires. Let me make this clear I went to the one on Dillard. I will never eat there again I'll stick to wing places who do things correctly and let people who have allergies such as myself know there's allergens involved. If you want to try Wing Stop I recommend going to the one on W. Colonial because it's next to impossible for them to be worse.

Atmosphere: 1

Food: 2

Service: 1