Incredibowl Entertainment Winter Haven

Want amazing customer service? Charity is the best , always remembers a face and a drink 10/10

Possibly the greatest bartender of all time very attentive and awesome customer service and never leaves ypu with an empty glass

charity is the best , is you come here YOU NEED TO STOP BY AND GET A DRINK FROM HER !

Went with our family to celebrate my son's birthday. We had a blast. We played bowling, arcade and laser tag. If you have time vistit the cafetería and try the Nachos; one plate fed our whole family and they were amazing.

Pretty bad place, people in there are rude , and they simply don’t have better ways of doing things ,wouldn’t go again.

Nice house, but it needs a good cleaning! Lanes are often stickey, and there is food, candy, etc on the floor. Carpeting is really old and stained. Come on folks. Especially for league play, we deserve better.

Had a nice time with family there today. The staff was nice, the pizza tasted great, and the drinks were great. It's probably the most upgraded bowling alley I've ever been to. There's a robot that rides around to deliver food to the lanes. You can order your food and drinks through a touch screen right at your lane. Nice seating areas, and the place is huge! Will be back!

I rarely leave reviews, but I felt compelled to share the incredible experience my team and I had at Incredibowl for our holiday party on December 18, 2024. As a group from Poinciana Hospital, we hold this event every year, and this year was truly special thanks to the outstanding service and atmosphere at Incredibowl.

From the moment we arrived, it was clear that this place is run by a dedicated, passionate team. The facility was spotlessly clean, and the pricing was reasonable for the experience we received. But what really stood out to me was the remarkable staff, whose warmth and professionalism made our evening unforgettable.

A special thank you goes to Dawn, our bartender. Not only is she an expert mixologist, but her genuine kindness and attentiveness made all the difference. She went above and beyond when my husband asked her to craft a special drink for me – she truly nailed it, and it was hands down the best drink I’ve ever had. Dawn's energy and personality were a perfect fit for the vibe of the night, and it's clear she loves what she does.

Terrance, the young gentleman at the front, was an absolute gem. With a party of over 30 people, we were a lot to manage, but Terrance handled us with such grace, patience, and enthusiasm. His attention to detail and his genuine care for our experience was remarkable. I honestly wish there were more customer service professionals like him in the world – he made us feel welcomed and valued from start to finish.

I also want to recognize the incredible team in the cafe. Despite our large group, they managed to serve 25+ orders in under an hour, all while maintaining a friendly and courteous demeanor. It’s not easy to handle such a large order in a short period of time, but they did it effortlessly.

Lastly, I have to give a huge shoutout to Carson, who was incredibly patient and understanding as he managed our 5 bowling lanes. With 10+ children running around and bowling balls flying everywhere, Carson handled it all with a smile, quickly retrieving the balls and making sure everything was running smoothly. His calm and approachable demeanor was greatly appreciated.

Thank you, Incredibowl, for making our holiday party such a memorable and enjoyable experience. Your attention to detail, exceptional staff, and overall atmosphere created the perfect setting for a fantastic night. I’ll definitely be back, and I can’t recommend this place enough!

Incredibowl was a berry nice place. The bathrooms were clean and the employees were nice. We stayed on the arcade area and had a lot of fun. No complaints at all.

Won’t be going here anymore. Went for date night to find out it’s now $12 per person or $36 min per lane. I’ve been going to cypress lanes for 33 years. Even after being shot at in thier parking lot and other patrons trying to fight us. Me and my husband still went there. It was where we started dating and got engaged. It’s gone down hill. A name change won’t change it and now charging more doesn’t help them as an establishment.

It was a great place for a company office party or kids birthday party.

Great bowling

It was very good I was at there and the service was amazing wouldn't say the food was though 😭. But overall very good.

Very clean bowling alley, incredibly friendly helpful staff with great food!
5/5 stars hands down. We will definitely be back. Kid friendly as well.

Absolutely love it . Had a birthday for my daughter . She was happy Brandon number 1 great service absolutely perfect couldn’t get any better .Food was delicious . Definitely will return