Firehouse Subs Winter Haven

Delicious subs

Atmosphere: 4

Food: 5

Service: 4

Everything was awesome EXCEPT the fact that I ASKED to make sure they had jalapeno peppers and she said yes,, so I asked if they could add them.. the answer was yes,, but yet when I got home,, NO PEPPERS,, AND I PAID DAMN NEAR TWENTY FKING DOLLARS FOR A DAMN SUB SANDWICH!! NEVER GOING BACK UNTIL I'M RICH AND HAVE EXTRA MONEY TO WASTE ON A SANDWICH THAT'S NOT EVEN MADE THE AWAY I ASK AND PAY FOR.. GIRL WITH THE GREEN HAIR,, OR TURQUOISE,, YOU NEED TO LEARN TO LISTEN AND IF YOU DON'T HAVE SOMETHING THE CUSTOMER ASKS FOR,, TELL THEM!! SO THAT THEY AREN'T PAYING EXTRA FOR SOMETHING THEY'RE NOT GOING TO GET!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Club Sub

There’s always something missing or forgotten on the sandwich screw this place. Gave this place another try and forgets my cheese on my sandwich and soggy bread no type of handle with care at all.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Cheesesteak

Food is pretty good but I have to give compliments to the staff because everytime I come in they're always really friendly and they all greet you as soon as you come in the door .

Atmosphere: 5

Food: 5

Service: 5

I recently ordered two Hook & Ladder subs from Firehouse Subs in Winter Haven using their online ordering system, and I have to say, I’m thoroughly impressed. The subs were ready incredibly fast, and the in-store pickup process was seamless. The staff was quick and efficient, getting me in and out with no hassle.

As for the subs themselves—delicious doesn’t even begin to cover it. The Hook & Ladder was perfectly made, with fresh ingredients and just the right balance of flavors. Each bite was a delight, and I couldn’t be happier with my experience. This is exactly what I expect from a great sub shop. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub

Expensive for Subs. But the area I guess calls for high prices. $12 for a 4" sandwich chips and a large drink.

Atmosphere: 5

Food: 3

Service: 5

I have never in my life seen more sauces to choose from!!!

Great subs!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Cajun Chicken, Pepperoni Pizza Meatball Sandwich, Hook and Ladder Sub

I ordered online for pickup. I ordered the pizza sub and get home and I have a sandwich with black olives and cheese only. No pepperoni, no meatballs, no tomatoes that I specifically added to the order. I also asked for the sauce on the side and they put it on half the sandwich instead.

Atmosphere: 1

Food: 1

Service: 1

The manager here is the best! He’s so kind and makes sure that everything is in order. I witnessed him help a woman who accidentally placed an order to the Lakeland location and he got them to issue her a refund. Like, outstanding!!

Atmosphere: 5

Service: 5

Recommended dishes: Italian Sub

I would love to leave a 5 star it’s not the food. It’s not even the the place because it is clean. It’s the level of enthusiasm the employees have to want to work. And the employees wearing sandals and and acting Like we are disturbing the relaxation time as we are the only people here. Once again food was good the place is good just want a simple pep in the step. Maybe thank you for coming in anything and act happy not like we are in your way. I will give it a second shoot hopefully they will find a sense of urgency

Atmosphere: 4

Food: 5

Service: 2

I dont think there is a better firehouse, from the owners to the employees everyone here is so welcoming. If you come to this location often they remember you by name and they even remember your order! its by far my favorite spot to go eat! the food is amazing too! Hands down best Firehouse Restaurant in Florida and i can bet its the best in the country!

Atmosphere: 5

Food: 5

Service: 5

I got the hook and ladder sub, it was delicious and it was one of the best subs I've had in a long time ☺️

Atmosphere: 5

Food: 5

Service: 5

Excellent excellent service be coming here for years and they never disappoint what so ever well definitely be coming back for years to come it's a nice place to get what your looking for and it definitely comes out hot just the way you want

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Firehouse Meatball Sub, Firehouse Club Sub, Pepperoni Pizza Meatball Sandwich and Soup

I'm here for work staying at the hotel across the street. Don't recommend lol. But holy **** this was the best food I have had on this trip or at any firehouse ever. I so recommend this place. The people were amazing and patient with me. Just 10 stars all day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Club Sub, Drink Brownie Combo

Better subs than others.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Italian Sub