McDonald's

893 Cypress Gardens Blvd, Winter Haven
(863) 294-8711

Recent Reviews

Sort by
Anthony L

I’d be careful here, I got food poisoning from here yesterday

Alisha Roberts

Ordered online .. didn’t know I ordered the wrong location until I got there they said they would make my food but when I got to the pick up window they were dumbfounded needless to say I left with out my food and no refund

Kisha Cordero

I just ordered not even 15 minutes ago, the 5 dollar meal deals in which I ask them only ketchup and cheese and didn't even have cheese and ketchup. But it has onion and pickles in which I’m allergic.

Please be more careful when you taking this kind of orders.

Yarelis Espinosa

What an awful experience I had today in this McDonald's. Wow! I used my mobile app to order, just some sweets and coffee. I arrived at the place I went to the drive-thru, gave them my code, and she told me everything was ok to come forward. I did it. When I got to the window, they gave me just my mini mcflurry, and then they realized that my order wasn't ready, they told me to pull over in front of the restaurant because they had a line. I waited for my order and a young lady came and told me that they could not give me a Latte at that moment after the time waiting and the cashier told me everything was alright with my order. Instead, they gave me coffee, and I do not understand why it was so complicated because a Latte is a coffee with milk; I did not ask for sugar or whipped cream, just a Latte. I started to get frustrated. Anyway, I'm still waiting for my other sweets and fries. When she came back, she gave me soggy fries, and I ordered a medium size, and it was the size of the value menu inside of medium size. Plus the coffee was completely cold. What a day!!! I will not come back to that McDonald's.

Atmosphere: 2

Food: 2

Service: 2

Peter Medina

This was one of my worst experiences at this McDonald's. Service was extremely slow, I was in drive-thru over 15 minutes. The breakfast burritos can not get any smaller. If they do, the name needs to be changed to burriquitos. The rolled over tips of the burritos were hard and crusty. It was just a disappointing visit. 😞

Atmosphere: 1

Food: 1

Service: 1

Maura Monroy

It's a srandar food, not gay innovation

Angela Santiago

I was stopped here for breakfast before I went to work and I was told to wait at another window when I finally got my breakfast I left it takes me about seven minutes to get to work from where I was and by the time I got to work and opened my bagel it had more breakfast sauce than anything else. I only had one Piece of onion I don’t understand. Maybe the person making sandwiches is having a bad day.

Atmosphere: 3

Food: 1

Service: 1

Shantil Rolon

I was in the drive thru around 10:45pm to 10:50pm the cashier was rude and slow and a guy had to get out he’s car go to the window to ask for he’s food we all was waiting for more than 20 to 30 minutes I have been to many Mac Donald’s never been so disappointed like today all employees there had bad attitude and they all looked under age they need better training or get new people that are willing to work and give a 10 out of 10 service my food was cold and my nuggets looked like they microwave them

Atmosphere: 1

Food: 1

Service: 1

Toyota Corolla

JANUARY 31 2025 AT 10:50PM I ORDER FOOD FOR MY WIFE MY DAD AND ME THE YOUNG KID CHARGED ME FOR MY ORDER AND I WAITED MORE THAN 35 MINITES ALL YOUNG KIDS JUST LAUGHING AND NOT GIVING A F... ABOUT THE COSTUMERS I HAD TO GET OUT OF MY CAR WALK TO THE DRIVE THRU WINDOW AND THE KID HAD MY FOOD JUST SITTING THERE NEVER MOVED TO GIVE ME MY FOOD .. MY FOOD WAS COLD WHEN I GOT IT 35 MINUTES LATER . MACDONALD CEO SHOULD CLOSE THIS PLACE .BAD SERVICE BAD FOOD BAD EMPLOYEES..POLK COUNTY RESIDENTS PLEASE STAY AWAY FROM THIS MACDONALD SPECIALLY AT NIGHT TIME LOOK AT THOSE NUGGETS OVER FRIED AND HARD AS A ROCK FRIES WHERE COLD AND THEY SODA MACHINE WAS BROKEN . ...

Atmosphere: 1

Food: 1

Service: 1

pedro villafane

Wife went tru drive tru ordered two meals and both meals were cold when she received them

Atmosphere: 2

Food: 1

Service: 3

Emily

I have been to this McDonald’s several times in the last couple weeks. The first time I ordered a breakfast burrito there was essentially nothing in it. I thought it was a fluke. I went again today and it was the same thing. Awful food quality and value. It was literally 3 bites of something other than tortilla.

Atmosphere: 4

Food: 1

Service: 3

E Warrior

Found hair in my food. Disgusting!

Atmosphere: 3

Food: 1

Service: 1

Melissa Owens

Cashier moves in slow motion and seemed to hide in bathroom to avoid working all while her manager was calling for her. You could totally tell that the cashier didn't care about her job.

Atmosphere: 2

Food: 3

Service: 2

Enrique Plaza

Super bad restaurant

Atmosphere: 3

Food: 1

Service: 2

Steven Birthisel

Stood at the counter for over 19 minutes waiting for someone to acknowledge me. Manager and employees kept looking at me but not one even attempted to ask if I needed help. Manager is more concerned with drive thru than customers at the counter. Pathetic management and even worse customer service. Highly recommend going to another McDonald's.25 minutes to pick up a doordash order. No excuse for the pathetic service. Owners need to do something about this restaurant.

Atmosphere: 1

Food: 3

Service: 1

Loading...