McDonald's
893 Cypress Gardens Blvd, Winter Haven
(863) 294-8711
Recent Reviews
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Got a sausage mcmuffin....it didnt come with cheese. Why? Idk. Then they tell me to pull forward to wait. I need a straw...the straw took LITERALLY 5 minutes to grab. Im in a work truck, I have to go to work also. I do my job, do yours!
Atmosphere: 1
Food: 1
Service: 1
Service was great, whoever they got cooking is horrible I came through around 9:30 pm on Saturday 12-13-2025, this person needs extra training on how to make a burger
Atmosphere: 1
Food: 1
Service: 3
All I wanted was a sweet tea, the guy did not have to yell, then preceded to yell louder when u ask just my money back for the drink. At a certain point I just said keep the drink and the money and went to sit back down and eat my food. Loud mouth followed continuously yelling you don’t want the drink , told him to get away from me with all that loud talk, he said he wasn’t loud, y’all can check the cameras, don’t appreciate how I heard laughing as the guy went back behind the counter and was rambling about something. The 2 stars is for the manager insisting I take a card, told her I didn’t want nothing but regardless I appreciate that.
Atmosphere: 1
Food: 5
Service: 2
They have an eating time limit . And don’t know what they are doing . I travel a lot . This is not worth it unless you’re in a rush and don’t care what they give you then you’ll be fine.
Atmosphere: 1
Food: 1
Service: 1
Very slow for a fast food place
Atmosphere: 3
Food: 5
Service: 1
I love McDonald's anyway
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Service good with short wait.
Atmosphere: 3
Food: 3
Service: 4
Takes forever for food to get to me and also got rid the only person who can do their job well raven the manager sucks I see her treating her workers like garbage
Atmosphere: 1
Food: 1
Service: 1
da workers don't like working
Atmosphere: 2
Food: 3
Service: 2
Strange to say that inside they have amazing service, in a way as if it's not McDonalds. Making sure you have everything. Checking up on people earing inside like it's a sit down restaurant, not a fast food place. They don't need to, but they do. They also keep it well cleaned, even when busy. It's also strage to see it seems like they are well staffed compared to other places. Probably why their wait times are low and their customer service is excellent. I've come here a few times now to eat inside before I head to work, and this is consistent no matter what time, and what day.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Terrible service — my food was cold, so I went back through the drive-thru to let them know. They told me to pull up to the next window and then completely forgot I was there. Not even an apology. Very disappointing.
Food: 1
Service: 1
My husband got food poisoning from this location. All he had was a quarter pounder meal. Yall need to be checking the food yall give out.
Atmosphere: 3
Food: 1
Service: 3
Service is slow. At least the food is good.
Atmosphere: 3
Food: 3
Service: 3
Terrible service yesterday I came they forgot my double cheeseburger handed me one patty. I came today and got a coupon for free fry and they ended up not even putting it in the system that I got my then when I told them that the fries weren’t added like they were supposed to. She then made me check my receipt and everything then told me well. It’s not there and I told her I just gave him my coupon then she goes and gets me the fries and then put the fries upside down in there rude
Atmosphere: 1
Food: 1
Service: 1
I am a frequent flyer at this McD's. I just have to say how on point the staff and food was today! Amazing way to start my day! Thank you McD's peeps!! Have an amazing day all! 💛✌️🖤
Atmosphere: 4
Food: 4
Service: 5
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