McDonald's

2019 Spirit Lake Rd, Winter Haven
(863) 293-2328

Recent Reviews

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Al Howard

It's one young lady in there who cared about my order i recommend you check your order here every time with this store

Atmosphere: 2

Food: 2

Service: 2

Christiaan Rodriguez

I’ve been here MANY times since it is my local Mcdonalds. The service is TERRIBLE!!! I’ve been told to pull up to the third window and been forgotten about MULTIPLE TIMES for more than 30 min. Everytime I order my food it’s either missing sauce on the burger, cold food, or it seems like they reheat it in the microwave. The employees are very rude as well as the NIGHTSHIFT MANAGER! I do not recommend this Mcdonalds at all! HIRE NEW STAFF!!!!

Atmosphere: 1

Food: 1

Service: 1

Oscar Amauris Marrero Rondon

Be patient

Ryan Ore

Bad food rude slow service

TatiV

I had to go inside tonight because the outside line was so long and I have to say I have never been surrounded by such chaos . I felt like I was watching TikTok reels in real life. It was a total dumpster fire of a situation. People angry all over, employees are like deer in headlights with no clue what is going on. I lost count of how many people I watched repeatedly asking for items they needed or that were forgotten, only for employees to then walk away and get immediately distracted and not get their items. It got to the point where someone actually walked behind the counter themselves to get it because no one would get it. I totally understand being overwhelmed but this was next level. The crew was crashing and burning and I hope they made it through the night because that was hard to watch. I’m leaving this review in hopes of management either providing some additional training on how to handle these busy times, or scheduling more employees during those hours. This crew needs some support.

Atmosphere: 1

Food: 2

Service: 2

Raiza Lopez Molina

New management new employees are needed ASAP. Young kids arguing in front of customers. Not organized this is sad because this is the only fast food in in my area 33880. Why you just don’t close fr ???

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Pamela Garner

The drive thru is very slow and after waiting in line they ask you to park to the side. Food is good sometimes and sometimes it's been under the heat lamp too long.

Atmosphere: 2

Food: 3

Service: 2

Michelle melanson

Waited 45 minutes for my meal!!!! Won't go to that McDonald's again!!!!!!!

Atmosphere: 1

Food: 3

Service: 1

April Moore

Curbside has definitely improved

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

Arethia Herring

McDonald's is not what it used to be. I'm done, food's over processed and taste of nothing but salt.

I won't even get started on their outrageous prices. Better and cheaper to cook at home.

Food: 1

Service: 1

Recommended dishes: Filet-O-Fish, Mcchicken

Janelly Torres

No ice cream at 8 pm ? Make it make sense that’s is insane do your job please thank you ☺️

Atmosphere: 1

Food: 1

Service: 1

Lorie Judd

Delicious Dulce de Leche Frappe

Alex Figueroa

I went to McDonald's next to my house like I do at least once a week. I am allergic to tomatoes hence I am allergic to ketchup so I always ask for a different sauce for my fries Although I did the same thing 2 days ago and was given sauce, today they decided to tell me that they are no longer allowing them to give it out for free and refused to give me any although I also purchased chicken nuggets. I let them know that I would be calling corporate and complaining since it's honestly ridiculous to charge for sauce for stuff that requires it.

Atmosphere: 1

Food: 2

Service: 1

bl_adrian _

My order takes super long all the time and bad service from young lady with attitude

Atmosphere: 2

Food: 3

Service: 1

Rebeca Peña

They are crazy busy on Halloween night, despite being a bit behind they have a nice attitude and are pushing like a team very organized

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

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