McDonald's

2019 Spirit Lake Rd, Winter Haven
(863) 293-2328

Recent Reviews

Michael Santos

Horrible service. I order from the app and select curbside pick up waited almost 30 minutes and my food never came. Had to go inside to get my food and it was sitting right there in the counter.

Service: 1

Violeta Moreno

Very bad service, those who work there are very bad and rude, as if you were going to ask for free food, I do not recommend this place, I would give it zero stars but no, I will not return to this place.

Atmosphere: 2

Food: 3

Service: 1

Eric Flores

Good and fast

Sam Carter

I stopped by to get a mocha frappe for mom and they shoved it out of the window without the first napkin. We noticed residue on the cup and after another mile or so I realized the cup was completely split down the side. I had to stop at a dollar store to buy a cup so we wouldn't loose anymore of her drink. My mom is 85 and when she wants something I try to accommodate. I wanted to do the review but they didn't give us a receipt so I could do the survey. I once worked at McDonald's as a kid and I know when one of those cups Crack it's noticeable. Laziness is all I can say for that crew. That went thru 2 sets of skilled hands but no one cared enough to fix it.Melinda Carter

Atmosphere: 1

Food: 1

Service: 1

Wayne Fullington

It's a 50/50 when it comes to getting your order right, fresh food and the fries may or may not be salted or fresh. Buns may or may not be stale. Flip a coin

Atmosphere: 3

Food: 3

Service: 3

Larry Sabo

This place has no quality control..every thing is cold and slopped.together..horrible....

Charissa Calhoun

Made an online order around 7:30pm and chose to pick it up in the dinning room. Waited almost 30 mins for my order. They had 7-8 employees in the back and 5 of them were just standing around eating. The only one working hard was the older lady making the fry’s and pushing orders out the window. The other 2 were doing the bare minimum. I felt so bad for the door dash driver that was also picking up. He said almost half his pick up orders to that location get cancelled by customer because of how long it takes to get the food. The night shift really needs to tighten up.

Atmosphere: 1

Food: 1

Service: 1

Sandi L

First time there, used the drive thru, it was

Atmosphere: 4

Food: 4

Service: 4

Marco Cortes

Everybody is friendly and professional with the costumers. I love McDonald'

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Joan Morales

Good family atmosphere, everything very clean. There weren't many lines at 6pm. Good family atmosphere, everything very clean. There weren't many lines at 6pm.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets

B B

Make the travel to the Location in Winter Haven before going here. They continuously make orders incorrectly. Be warned to constantly check your food at this location. Last New BM custom ordered was cold… Like Come on you have one Job…

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: French Fries, Big Mac

Jenifur Caldarea

Messed up

Atmosphere: 3

Food: 3

Service: 3

Chantale Jordan

We have alot of McDonald's in my county, and even worked at one before. But at this location is by far my favorite. The staff is always friendly even if you catch them around they business time you still get greeted with a smile. Service is fast and good ? , so far no complaints from me and I will continue to come back. Thank you guys for all your hard work ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak Bagel, Mcmuffin

Raisengeki

Standard McDonald's experience. Never had any issues

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Quarter Pounder

Steven Birthisel

Worst McDonald's around. Wait over 10 minutes for a simple BEC biscuit and hash brown. Will absolutely never go to this pathetic place again. Horrible management. Need new management fast! Stay away unless you don't mind wasting time.

Atmosphere: 1

Service: 1

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