The staff is great and the food always fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pepperoni Pizza, Wrong Pizza, Boneless Wings, Cheese Pizza, Garlic, Cheese Sticks, Personal Pan Pizza, Thin Crust Pepperoni Pizza, Breadsticks with Marinara Sauce, Marinara, Breaded Boneless Wings, Fries, Backyard BBQ Chicken Pizza, Cinnabon Mini Rolls
Jacob Benza
disgusting
Atmosphere: 1
Food: 1
Service: 1
Elijah G
Their food is always good and warm and I really like how they greet you and great customer service
Atmosphere: 5
Food: 5
Service: 5
Tara Fenner
Ordered online at 7:11pm. It said my order would be delivered by 7:27-7:37pm. I tracked my order so I could meet the driver. At 7:52pm or said order delivered, but I was outside waiting and there was no delivery. I called the store and asked why it said delivered yet I don't have my food. He told me that it should be there in 5 minutes, but if not then I should call back. He said it was some glitch in their system. It finally arrived at 7:04pm. Almost an hour after I ordered. I would not recommend this location. Their customer service skills are lacking and their ability to deliver in a timely manner is not there.
Atmosphere: 1
Food: 4
Service: 1
Surhei Cruz
We ordered a big dinner box online, and my son went to pick it up and came back home with three medium pizzas with breadsticks. They didn't communicate with me about such changes, nor did they speak to my son. He just said the name of the order and was handed this. This store is in: 500 Overlook Dr Winter Haven, FL 33884
Atmosphere: 3
Food: 5
Service: 3
Kyle Lease
They are always fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Keelena
Fresh and the personal pizzas were cooked to perfection. Very polite staff ready to serve customers.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Ramos
Everything good, good service and typical Pizza Hut food
Atmosphere: 4
Food: 5
Service: 4
Jolly Ray
Kayla was so nice went above and beyond to help me out
Ordered the “TV special” Pizza/wings , through the Pizza Hut web site Received a text that my order would arrive 20-30 min. Have to say it arrived w/I the time frame. BUT 1. Pizza was cold 2. They delivered through Door dash 3. Door das driver did not understand or speak English AT ALL 4. Part of the order was $14.00 + Del. And Tip for the wings , WINGS DID NOT ARRIVE 5. Called P/H and the girl gave me attitude which upset me , stated I would have to take it up with Door Dash , I told her 4 X before she got it that I DID NOT CALL DOOR DASH , she told me “don’t yell at me or I’ll hang up on you” now I was with someone at my house and they said I was not yelling BUT you could hear me upset in my voice. 6. Rep put me on extended hold to talk to manager, then came back on and said “ we will get the wings out to you in approx 30 min.” I let her know we have a gate and gave her the code for the driver, HOWEVER, she never gave that to the driver and driver never called me just texted that she needed gate code not letting me know who it was” I then just said Thank you and hung up. Have to say the wings arrived w/i 18 min. And they were delicious not much sauce though. When I moved to W/H 4 years ago I was told about that “Stand Alone” Pizza Hut and tried to order something from them but did a pick up and after 40 min they never made the pizzas , I said I’d never use them again BUT I did, NOW PROMISING , I will NEVER use them again after a Terrible Cold Pizza and terrible CSR phone experience with a total Check for $40.25 Dogs liked the pizza - the pepperoni (took off )
Food: 1
Service: 1
Hunter Aten
Just bit into a boneless wing and it's completely raw in the middle. Dont order from here unless you want food poisoning
Yarelis Espinosa
This pizza hut is particular. It is just for to go orders or delivery. The services were "goodish", but not the best, they forgot my drink and when I asked for it, they told me, what's drink? The drink that I ordered, then they looked at the order and told me ahhh, yeah. I love the new hut box, very good idea, and what they serve is enough food for a person. However, how to plate it is the key, I just received a river of BBQ on my order, plus it's supposed to cover all the chicken breast, but instead, it was a river, literally, was too much on the little cup, not on my chicken. Was a mess in that area. Please be careful when you pour the sauce over the chicken or give us an individual packet to dip in.
Atmosphere: 4
Food: 3
Service: 4
Gabrielle Rasia Dal Polo
Ordered delivery last night and was extremely disappointed!!! Horrible greasy pizza!!! I was only able to eat a slice and a half bc I started feeling sick half way through the second slice. The breadsticks were over cooked and over greased couldn’t even eat one!!! Just no!!! Waste of money!!!! After paying for delivery and tipping driver almost 45 dollars down the drain. Highly not recommended… if I could leave minus stars I would!!! Please do better!!
Atmosphere: 1
Food: 1
Service: 1
YourHonest Reviewer
Door dash driver delivered my food to the wrong apartment in my complex and Kira fixed it right up.
The staff is great and the food always fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pepperoni Pizza, Wrong Pizza, Boneless Wings, Cheese Pizza, Garlic, Cheese Sticks, Personal Pan Pizza, Thin Crust Pepperoni Pizza, Breadsticks with Marinara Sauce, Marinara, Breaded Boneless Wings, Fries, Backyard BBQ Chicken Pizza, Cinnabon Mini Rolls
disgusting
Atmosphere: 1
Food: 1
Service: 1
Their food is always good and warm and I really like how they greet you and great customer service
Atmosphere: 5
Food: 5
Service: 5
Ordered online at 7:11pm. It said my order would be delivered by 7:27-7:37pm. I tracked my order so I could meet the driver. At 7:52pm or said order delivered, but I was outside waiting and there was no delivery. I called the store and asked why it said delivered yet I don't have my food. He told me that it should be there in 5 minutes, but if not then I should call back. He said it was some glitch in their system. It finally arrived at 7:04pm. Almost an hour after I ordered. I would not recommend this location. Their customer service skills are lacking and their ability to deliver in a timely manner is not there.
Atmosphere: 1
Food: 4
Service: 1
We ordered a big dinner box online, and my son went to pick it up and came back home with three medium pizzas with breadsticks. They didn't communicate with me about such changes, nor did they speak to my son. He just said the name of the order and was handed this. This store is in:
500 Overlook Dr
Winter Haven, FL 33884
Atmosphere: 3
Food: 5
Service: 3
They are always fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Fresh and the personal pizzas were cooked to perfection. Very polite staff ready to serve customers.
Atmosphere: 5
Food: 5
Service: 5
Everything good, good service and typical Pizza Hut food
Atmosphere: 4
Food: 5
Service: 4
Kayla was so nice went above and beyond to help me out
Atmosphere: 5
Food: 5
Service: 5
A pretty good pizza joint if i say so myself
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cheese Sticks, Cinnamon Sticks
Restaurantji Recommends
Ordered the “TV special” Pizza/wings , through the Pizza Hut web site
Received a text that my order would arrive 20-30 min. Have to say it arrived w/I the time frame. BUT
1. Pizza was cold
2. They delivered through Door dash
3. Door das driver did not understand or speak English AT ALL
4. Part of the order was $14.00 + Del. And Tip for the wings , WINGS DID NOT ARRIVE
5. Called P/H and the girl gave me attitude which upset me , stated I would have to take it up with Door Dash , I told her 4 X before she got it that I DID NOT CALL DOOR DASH , she told me “don’t yell at me or I’ll hang up on you” now I was with someone at my house and they said I was not yelling BUT you could hear me upset in my voice.
6. Rep put me on extended hold to talk to manager, then came back on and said “ we will get the wings out to you in approx 30 min.” I let her know we have a gate and gave her the code for the driver, HOWEVER, she never gave that to the driver and driver never called me just texted that she needed gate code not letting me know who it was” I then just said Thank you and hung up. Have to say the wings arrived w/i 18 min. And they were delicious not much sauce though.
When I moved to W/H 4 years ago I was told about that “Stand Alone” Pizza Hut and tried to order something from them but did a pick up and after 40 min they never made the pizzas , I said I’d never use them again BUT I did, NOW PROMISING , I will NEVER use them again after a Terrible Cold Pizza and terrible CSR phone experience with a total Check for $40.25
Dogs liked the pizza - the pepperoni (took off )
Food: 1
Service: 1
Just bit into a boneless wing and it's completely raw in the middle. Dont order from here unless you want food poisoning
This pizza hut is particular. It is just for to go orders or delivery. The services were "goodish", but not the best, they forgot my drink and when I asked for it, they told me, what's drink? The drink that I ordered, then they looked at the order and told me ahhh, yeah. I love the new hut box, very good idea, and what they serve is enough food for a person. However, how to plate it is the key, I just received a river of BBQ on my order, plus it's supposed to cover all the chicken breast, but instead, it was a river, literally, was too much on the little cup, not on my chicken. Was a mess in that area. Please be careful when you pour the sauce over the chicken or give us an individual packet to dip in.
Atmosphere: 4
Food: 3
Service: 4
Ordered delivery last night and was extremely disappointed!!!
Horrible greasy pizza!!! I was only able
to eat a slice and a half bc I started feeling sick half way through the second slice. The breadsticks were over cooked and over greased couldn’t even eat one!!! Just no!!! Waste of money!!!!
After paying for delivery and tipping driver almost 45 dollars down the drain. Highly not recommended… if I could leave minus stars I would!!! Please do better!!
Atmosphere: 1
Food: 1
Service: 1
Door dash driver delivered my food to the wrong apartment in my complex and Kira fixed it right up.
Service: 5
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