Long waiting, they acting like they are busy, I can’t believe
Atmosphere: 1
Service: 1
Marie-Kim Cloutier
Restaurant way too expensive and the food is not good at all!!!!
Atmosphere: 2
Food: 1
Service: 2
Marcelo Gaio
Awful experience :(We ordered two salmon plates, and after having us wait for 20 minutes the waiter explained that they didn't have any salmon in stock, so they would bring Mahi Mahi instead.They did (and very small portions of fish)...But they billed us two salmon plates instead of the cheaper mahi mahi!!Also food was late, and not great.
Atmosphere: 3
Food: 2
Service: 1
Ashley K.
This was probably our worst meal at LegoLand. The food was as mediocre as other park spots, but it was twice the price! Also, while we thought it would be nice for our 5 year old to play on the castle in the hotel lobby while we waited, it turned out to be pretty frustrating. The area was so crowded with kids, and the volume was so loud. We could barely hear ourselves speak, much less hear the waiter's suggestions.
Luke
The food is good and the service was great. Has options for children and adults of all ages. Located in lobby of Pirate Island hotel.Dietary restrictions: Did a great job with nut allergiesKid-friendliness: Kids activity sheet and crayons
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Melt
Meghan Afsharpour
If I could keep this place is zero, I wouldAwful serviceManager is very rude and disrespectfulSo
Atmosphere: 1
Food: 1
Service: 1
Cupid Stunt
My family and I had such a great experience at this restaurant! The food was amazing, the shrimp ceviche was the best I have had in a long time. I wish I could remember the server's name but it was day one of our trip and we were so wiped out by dinnertime, she was amazing though. Our table ordered shrimp ceviche, the smoke fried wings, a burger, falafel wrap, and a salad...everything was delicious. Next visit we plan to take a midday break from the parks to come in and eat here.Kid-friendliness: The waitress was so amazing, taking the time to converse with my 4 year old every time she came by to check on us. She really made my Little girl feel seen.The performers from The Castle story Time even stopped by to say hello after the show.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Ceviche
Chris Garcia
I did not get a chance to eat here due to a RUDE waiter named Kevin, I don't waste time on reviews because my time is very limited, but I had to do it this time. I made a reservation for Shipwreck restaurant for Sunday Sept. 3rd. which was excellent, then for Monday the online booking was closed because of the Labor Day holiday so I was not able to make a reservation for Skyline Lounge, but I decided to walk in since there were only 2 tables occupied on a Monday around 8:30pm. Since there was nobody assisting and I did not expect to have some assisting because it looks like a cafeteria not an actual restaurant and no sign that says we must wait to be seated; me, my wife and 2 kids took the first available table to see if someone comes to serve us. Kevin approached us to take an order and drinks, we started by two mojitos and juices for the kids. After serving us the waiter Kevin said to me with a bad attitude “next time you have to wait to be seated and have a reservation”. My first though was trying to understand why he did not advised us when we arrived so we could just go back and try going a another restaurant, so I immediately came back to the front to confirm that there was no sing that says I have to wait in the front which by the way this is an open area, no specific entrance, not even a name of the restaurant where you can identify that it’s an actual restaurant since is shared with a bar. I told the waiter Kevin that there was no sign and no personal to tell us what to do and he comes back to me and said, “have you ever been to a restaurant?” so the guy started to be ruder now, I told him that “I’m a businessman and you are not supposed to treat a customer like that where the customer is always right” he said “not always and if you are going to continue I’m not going to serve you” so I said that’s ok I don’t want you to serve me and he called the manager and I saw him from far away telling the manager his story. When the manager came to me the first thing, he asked me was “do you have a reservation? I can take you to another restaurant right now” So I told the manager “Are you the manager? Because it looks like you are not trying to resolve the issue here, the problem is not the reservation, he started to serve me without asking me if I had a reservation” so at this point I’m thinking what kind of management is this, instead of asking me my version of the situation so he can take actions and prevent this from happening again he just tried to take me away from there and giving my discount at the other restaurant like if I’m asking for discount or free stuff, so the new waitress was super great with us and at the end of the dinner told me that the manager instructed her to charge me for 1 adult only and no kids, I told the waitress that I don’t want free dinner, I just wanted a great customer service like the service I’m receiving from her and the manger thinks he is making me happy for this. I have attached pictures of the waiter Kevin.
Atmosphere: 1
Service: 1
Chris T
I did not get a chance to eat here due to a RUDE waiter named Kevin, I don't waste time on reviews because my time is very limited, but I had to do it this time. I made a reservation for Shipwreck restaurant for Sunday Sept. 3rd. which was excellent, then for Monday the online booking was closed because of the Labor Day holiday so I was not able to make a reservation for Skyline Lounge, but I decided to walk in since there were only 2 tables occupied on a Monday around 8:30pm. Since there was nobody assisting and I did not expect to have some assisting because it looks like a cafeteria not an actual restaurant and no sign that says we must wait to be seated; me, my wife and 2 kids took the first available table to see if someone comes to serve us. Kevin approached us to take an order and drinks, we started by two mojitos and juices for the kids. After serving us the waiter Kevin said to me with a bad attitude “next time you have to wait to be seated and have a reservation”. My first though was trying to understand why he did not advised us when we arrived so we could just go back and try going a another restaurant, so I immediately came back to the front to confirm that there was no sing that says I have to wait in the front which by the way this is an open area, no specific entrance, not even a name of the restaurant where you can identify that it’s an actual restaurant since is shared with a bar. I told the waiter Kevin that there was no sign and no personal to tell us what to do and he comes back to me and said, “have you ever been to a restaurant?” so the guy started to be ruder now, I told him that “I’m a businessman and you are not supposed to treat a customer like that where the customer is always right” he said “not always and if you are going to continue I’m not going to serve you” so I said that’s ok I don’t want you to serve me and he called the manager and I saw him from far away telling the manager his story. When the manager came to me the first thing, he asked me was “do you have a reservation? I can take you to another restaurant right now” So I told the manager “Are you the manager? Because it looks like you are not trying to resolve the issue here, the problem is not the reservation, he started to serve me without asking me if I had a reservation” so at this point I’m thinking what kind of management is this, instead of asking me my version of the situation so he can take actions and prevent this from happening again he just tried to take me away from there and giving my discount at the other restaurant like if I’m asking for discount or free stuff, so the new waitress was super great with us and at the end of the diner told me that the manager instructed her to charge me for 1 adult only and no kids, I told the waitress that I don’t want free dinner, I just wanted a great customer service like the service I’m receiving from her and the manger thinks he is making me happy for this.
Jenn
The falafel wraps and sweet potato fries were so delicious today for lunch! My 4 year old said the grilled chicken and broccoli she ordered were yummy. Very attentive service and great menu prices for a resort. The photo is the view that we had to watch my daughter play while we were waiting for our food/eating. Such a cute restaurant. Will definitely go back on our next trip. Thank you!Vegetarian options: Falafel WrapKid-friendliness: Nice play area while they wait for their food.
RACIST it’s a shame. Bartender Anthony and manager Zachary. I watched as they served tons of customers without id! As a black woman at 35 ! At the pool with my kids and my husbands wallet. They felt the need to demand an id and the manager stood rudely as they held up that they couldn’t take the photo of my id on my phone. Clearly I’m at Lego land with my 2 kids like everyone else but because I’m brown skinned they just couldn’t be courteous. AGAIN DIDNT CARD ANYONE ELSE.I could see if i was 23 lol hilarious and horrible. I’ll go out somewhere else. It’s a shame, and to have managers sit there boldfaced not looking to help at all is a joke.even seemed like they had an attitude Lego maybe some customer service training or inclusivity training would help
Sandra Rodriguez
(Translated by Google) good food, drinks, and kid options.Delicious food, drinks too, there is a children's menu, we were in Legoland and this was our place for dinner. Excellent customer service.a little expensive, but the food is delicious ?(Original)good food, drinks, and kid options.La comida riquísima, la bebida también, hay menú para los niños, nosotros estuvimos en Legoland y este fue nuestro lugar para cenar. Excelente atención al cliente.a little expensive, but the food is delicious ?
Jen P
We ate here after a day at Legoland. We had reservations and the service was fantastic. The curry is excellent! The kids liked their options and prices were extremely reasonable. There was also a movie room for the kids to relax in. I recommend this restaurant if you are staying at Legoland.
Jennie Bilyeu
The Asian salad is excellent and the bartender BILLIE makes the BEST MOJITO I’ve ever had !! She puts her back into whenever she muddles the mint and lime !
Talia B.
Thought this would be a spot to have a nice dinner and cocktail after a day at the park. Food was mostly fine - but felt like we were sitting in a food court. From the website I imagined a nice dining experience (which fyi doesn't exist at legoland), it was chaotic, loud and in the middle of the hotel lobby. Canceled my reservation for the second night.
Long waiting, they acting like they are busy, I can’t believe
Atmosphere: 1
Service: 1
Restaurant way too expensive and the food is not good at all!!!!
Atmosphere: 2
Food: 1
Service: 2
Awful experience :(We ordered two salmon plates, and after having us wait for 20 minutes the waiter explained that they didn't have any salmon in stock, so they would bring Mahi Mahi instead.They did (and very small portions of fish)...But they billed us two salmon plates instead of the cheaper mahi mahi!!Also food was late, and not great.
Atmosphere: 3
Food: 2
Service: 1
This was probably our worst meal at LegoLand. The food was as mediocre as other park spots, but it was twice the price! Also, while we thought it would be nice for our 5 year old to play on the castle in the hotel lobby while we waited, it turned out to be pretty frustrating. The area was so crowded with kids, and the volume was so loud. We could barely hear ourselves speak, much less hear the waiter's suggestions.
The food is good and the service was great. Has options for children and adults of all ages. Located in lobby of Pirate Island hotel.Dietary restrictions: Did a great job with nut allergiesKid-friendliness: Kids activity sheet and crayons
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Melt
If I could keep this place is zero, I wouldAwful serviceManager is very rude and disrespectfulSo
Atmosphere: 1
Food: 1
Service: 1
My family and I had such a great experience at this restaurant! The food was amazing, the shrimp ceviche was the best I have had in a long time. I wish I could remember the server's name but it was day one of our trip and we were so wiped out by dinnertime, she was amazing though. Our table ordered shrimp ceviche, the smoke fried wings, a burger, falafel wrap, and a salad...everything was delicious. Next visit we plan to take a midday break from the parks to come in and eat here.Kid-friendliness: The waitress was so amazing, taking the time to converse with my 4 year old every time she came by to check on us. She really made my Little girl feel seen.The performers from The Castle story Time even stopped by to say hello after the show.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Ceviche
I did not get a chance to eat here due to a RUDE waiter named Kevin, I don't waste time on reviews because my time is very limited, but I had to do it this time. I made a reservation for Shipwreck restaurant for Sunday Sept. 3rd. which was excellent, then for Monday the online booking was closed because of the Labor Day holiday so I was not able to make a reservation for Skyline Lounge, but I decided to walk in since there were only 2 tables occupied on a Monday around 8:30pm. Since there was nobody assisting and I did not expect to have some assisting because it looks like a cafeteria not an actual restaurant and no sign that says we must wait to be seated; me, my wife and 2 kids took the first available table to see if someone comes to serve us. Kevin approached us to take an order and drinks, we started by two mojitos and juices for the kids. After serving us the waiter Kevin said to me with a bad attitude “next time you have to wait to be seated and have a reservation”. My first though was trying to understand why he did not advised us when we arrived so we could just go back and try going a another restaurant, so I immediately came back to the front to confirm that there was no sing that says I have to wait in the front which by the way this is an open area, no specific entrance, not even a name of the restaurant where you can identify that it’s an actual restaurant since is shared with a bar. I told the waiter Kevin that there was no sign and no personal to tell us what to do and he comes back to me and said, “have you ever been to a restaurant?” so the guy started to be ruder now, I told him that “I’m a businessman and you are not supposed to treat a customer like that where the customer is always right” he said “not always and if you are going to continue I’m not going to serve you” so I said that’s ok I don’t want you to serve me and he called the manager and I saw him from far away telling the manager his story. When the manager came to me the first thing, he asked me was “do you have a reservation? I can take you to another restaurant right now” So I told the manager “Are you the manager? Because it looks like you are not trying to resolve the issue here, the problem is not the reservation, he started to serve me without asking me if I had a reservation” so at this point I’m thinking what kind of management is this, instead of asking me my version of the situation so he can take actions and prevent this from happening again he just tried to take me away from there and giving my discount at the other restaurant like if I’m asking for discount or free stuff, so the new waitress was super great with us and at the end of the dinner told me that the manager instructed her to charge me for 1 adult only and no kids, I told the waitress that I don’t want free dinner, I just wanted a great customer service like the service I’m receiving from her and the manger thinks he is making me happy for this. I have attached pictures of the waiter Kevin.
Atmosphere: 1
Service: 1
I did not get a chance to eat here due to a RUDE waiter named Kevin, I don't waste time on reviews because my time is very limited, but I had to do it this time. I made a reservation for Shipwreck restaurant for Sunday Sept. 3rd. which was excellent, then for Monday the online booking was closed because of the Labor Day holiday so I was not able to make a reservation for Skyline Lounge, but I decided to walk in since there were only 2 tables occupied on a Monday around 8:30pm. Since there was nobody assisting and I did not expect to have some assisting because it looks like a cafeteria not an actual restaurant and no sign that says we must wait to be seated; me, my wife and 2 kids took the first available table to see if someone comes to serve us. Kevin approached us to take an order and drinks, we started by two mojitos and juices for the kids. After serving us the waiter Kevin said to me with a bad attitude “next time you have to wait to be seated and have a reservation”. My first though was trying to understand why he did not advised us when we arrived so we could just go back and try going a another restaurant, so I immediately came back to the front to confirm that there was no sing that says I have to wait in the front which by the way this is an open area, no specific entrance, not even a name of the restaurant where you can identify that it’s an actual restaurant since is shared with a bar. I told the waiter Kevin that there was no sign and no personal to tell us what to do and he comes back to me and said, “have you ever been to a restaurant?” so the guy started to be ruder now, I told him that “I’m a businessman and you are not supposed to treat a customer like that where the customer is always right” he said “not always and if you are going to continue I’m not going to serve you” so I said that’s ok I don’t want you to serve me and he called the manager and I saw him from far away telling the manager his story. When the manager came to me the first thing, he asked me was “do you have a reservation? I can take you to another restaurant right now” So I told the manager “Are you the manager? Because it looks like you are not trying to resolve the issue here, the problem is not the reservation, he started to serve me without asking me if I had a reservation” so at this point I’m thinking what kind of management is this, instead of asking me my version of the situation so he can take actions and prevent this from happening again he just tried to take me away from there and giving my discount at the other restaurant like if I’m asking for discount or free stuff, so the new waitress was super great with us and at the end of the diner told me that the manager instructed her to charge me for 1 adult only and no kids, I told the waitress that I don’t want free dinner, I just wanted a great customer service like the service I’m receiving from her and the manger thinks he is making me happy for this.
The falafel wraps and sweet potato fries were so delicious today for lunch! My 4 year old said the grilled chicken and broccoli she ordered were yummy. Very attentive service and great menu prices for a resort. The photo is the view that we had to watch my daughter play while we were waiting for our food/eating. Such a cute restaurant. Will definitely go back on our next trip. Thank you!Vegetarian options: Falafel WrapKid-friendliness: Nice play area while they wait for their food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
RACIST it’s a shame. Bartender Anthony and manager Zachary. I watched as they served tons of customers without id! As a black woman at 35 ! At the pool with my kids and my husbands wallet. They felt the need to demand an id and the manager stood rudely as they held up that they couldn’t take the photo of my id on my phone. Clearly I’m at Lego land with my 2 kids like everyone else but because I’m brown skinned they just couldn’t be courteous. AGAIN DIDNT CARD ANYONE ELSE.I could see if i was 23 lol hilarious and horrible. I’ll go out somewhere else. It’s a shame, and to have managers sit there boldfaced not looking to help at all is a joke.even seemed like they had an attitude Lego maybe some customer service training or inclusivity training would help
(Translated by Google) good food, drinks, and kid options.Delicious food, drinks too, there is a children's menu, we were in Legoland and this was our place for dinner. Excellent customer service.a little expensive, but the food is delicious ?(Original)good food, drinks, and kid options.La comida riquísima, la bebida también, hay menú para los niños, nosotros estuvimos en Legoland y este fue nuestro lugar para cenar. Excelente atención al cliente.a little expensive, but the food is delicious ?
We ate here after a day at Legoland. We had reservations and the service was fantastic. The curry is excellent! The kids liked their options and prices were extremely reasonable. There was also a movie room for the kids to relax in. I recommend this restaurant if you are staying at Legoland.
The Asian salad is excellent and the bartender BILLIE makes the BEST MOJITO I’ve ever had !! She puts her back into whenever she muddles the mint and lime !
Thought this would be a spot to have a nice dinner and cocktail after a day at the park. Food was mostly fine - but felt like we were sitting in a food court. From the website I imagined a nice dining experience (which fyi doesn't exist at legoland), it was chaotic, loud and in the middle of the hotel lobby. Canceled my reservation for the second night.