September 11, 2021Went to have a taco salad and they were out of flour tortillas, cheese ,all salsas and no drinks.The staff was sitting in a booth eating food from chick fila.
Elyssa Latham
Food was okay but there was flies all around the drink station
gr1899
Customer service has really gone down hill. Staff doesn’t seem to have the ability to communicate professionally with customers. Lack the basic ability to speak courteously.
Bud Harrison
Was my first time.Will never be back!!!We order got to the register and paid (it was a to-go order). Most of the food was ready and sat on the counter, but we had to wait on one of the items to finish on the grill.As I'm waiting 3 customer come in behind us not wearing masks(which is their choice but respect my choice ) they order the girl at the register instead of baking my food she ask the guy behind me if that was all he needed ,sence his food was sat behind mine on the counter.He has his hands on the counter with my food literally between his hands.I say something to the girl and her response was to take the next 2 customers that did not have masks on and stood over my food . Then when I said something again they said I was being loud and that they would remake my food only after waiting for three other customers that had gotten in lineEven if there was not a pandemic, I don't pay money to a restaurant to have them have other customers stand over my food
Fran Plott
Stopped in on Saturday for lunch. Best I have ever had there! Staff was extremely friendly, food was great!
Jennifer Evans
Never been to one of these, but it was great. You get to choose the flavor of the tortilla, plus any toppings you want. This is the only place I've ever been where they season the tortilla chips, and they were fantastic. Wish we had one in Titusville!
Ariel Ellinwood
Picked up an order we placed online earlier and it was hugely disappointing. My food was missing most of the ingredients as was my husbands. They forgot his drink, my side and made my burrito a mini. Considering this was an online order they had ample opportunity to get it right and they didn't, especially since they weren't busy.
Jules Christine
I would give it 5 stars but the employees were not very friendly..
J Wolf
0 stars. Covid cups check it out open cups facing customers with no masks that have been breathing and speaking up close to them at the register and spraying food with disinfectant. Common sense not so common. Protect yourself. Young lady at register on 11/8 was very pleasant. Manager mid day 12/21 extremely unprofessional brought this up and he asked me to leave because i was causing a “scene” complaining about “blah blah”
Ivan Rivera
I was well taken care of by 3 wonderful young ladies. Jamie, ianna, and sidney. There customer service was fantastic. All 3 had a smile on there face. Today was a very difficult time for my wife and my self and when we walked in all our problems went away. This is what I call customer satisfaction. They all need a raise. I will definitely eat here again.
Go to the Barbaritos location on the Island. This place is awful.
B mell
you guys are the worst everytime. how do you not cook the burritos??
Paul Nathanson
They service like a turtle a definitely slow service but there food was great though.
Courtnea T
If I could give this place zero stars I would. I ordered food for my family online and one of the orders was not correct. The rice and beans in the burrito bowls was crunchy. The chicken was flavorless and dry. The best thing about the meal was the guacamole that I ordered. Based on my experience I never plan to eat here again. I'd rather drive 30 minutes to get chipotle.
Brooke Beasley
I did not receive my entire order especially the cheese sauce for the nachos. Never ordering here again. First time and last time. Thanks for ruining my evening
September 11, 2021Went to have a taco salad and they were out of flour tortillas, cheese ,all salsas and no drinks.The staff was sitting in a booth eating food from chick fila.
Food was okay but there was flies all around the drink station
Customer service has really gone down hill. Staff doesn’t seem to have the ability to communicate professionally with customers. Lack the basic ability to speak courteously.
Was my first time.Will never be back!!!We order got to the register and paid (it was a to-go order). Most of the food was ready and sat on the counter, but we had to wait on one of the items to finish on the grill.As I'm waiting 3 customer come in behind us not wearing masks(which is their choice but respect my choice ) they order the girl at the register instead of baking my food she ask the guy behind me if that was all he needed ,sence his food was sat behind mine on the counter.He has his hands on the counter with my food literally between his hands.I say something to the girl and her response was to take the next 2 customers that did not have masks on and stood over my food . Then when I said something again they said I was being loud and that they would remake my food only after waiting for three other customers that had gotten in lineEven if there was not a pandemic, I don't pay money to a restaurant to have them have other customers stand over my food
Stopped in on Saturday for lunch. Best I have ever had there! Staff was extremely friendly, food was great!
Never been to one of these, but it was great. You get to choose the flavor of the tortilla, plus any toppings you want. This is the only place I've ever been where they season the tortilla chips, and they were fantastic. Wish we had one in Titusville!
Picked up an order we placed online earlier and it was hugely disappointing. My food was missing most of the ingredients as was my husbands. They forgot his drink, my side and made my burrito a mini. Considering this was an online order they had ample opportunity to get it right and they didn't, especially since they weren't busy.
I would give it 5 stars but the employees were not very friendly..
0 stars. Covid cups check it out open cups facing customers with no masks that have been breathing and speaking up close to them at the register and spraying food with disinfectant. Common sense not so common. Protect yourself. Young lady at register on 11/8 was very pleasant. Manager mid day 12/21 extremely unprofessional brought this up and he asked me to leave because i was causing a “scene” complaining about “blah blah”
I was well taken care of by 3 wonderful young ladies. Jamie, ianna, and sidney. There customer service was fantastic. All 3 had a smile on there face. Today was a very difficult time for my wife and my self and when we walked in all our problems went away. This is what I call customer satisfaction. They all need a raise. I will definitely eat here again.
Restaurantji Recommends
Go to the Barbaritos location on the Island. This place is awful.
you guys are the worst everytime. how do you not cook the burritos??
They service like a turtle a definitely slow service but there food was great though.
If I could give this place zero stars I would. I ordered food for my family online and one of the orders was not correct. The rice and beans in the burrito bowls was crunchy. The chicken was flavorless and dry. The best thing about the meal was the guacamole that I ordered. Based on my experience I never plan to eat here again. I'd rather drive 30 minutes to get chipotle.
I did not receive my entire order especially the cheese sauce for the nachos. Never ordering here again. First time and last time. Thanks for ruining my evening
Loading...