Ate here yesterday, and now have food poisoning. Now have a fever, vomiting, the worst stomach pains, etc. never been so sick in my life. I’ll never be able to eat at Arby’s again now.
Kyle Puckett
Service was cool, but this is the ONLY thing I ate yesterday and I’m now sick af
Atmosphere: 3
Food: 1
Service: 5
Anthony Marshall
Very good
Atmosphere: 5
Food: 5
Service: 5
Hillary McNutt
Requested no lettuce and no tomato via the app. Received lettuce and tomatoes. Lettuce is moldy. 1 slice of turkey on sandwich. Audrey/Aubrey is not even concerned or willing to address the issues as a manger. Will not give refund, fix food, OR answer the phone. Poor service, poor attitude.
Atmosphere: 1
Food: 1
Service: 1
Caitlin Ferguson
Pulled up to the window they lady didn’t say hello how are you or anything to verify the order to price. Then told me to back up and pull closer when she could have leaned just a little out to grab the card from me. Won’t be back.
Jason P
Looked closed when we visited, but staff directed us to what looked like a broken drive through. All in all got our food as expected, so can't fault them too much for that.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Curly Fries, Classic Beef N Cheddar and Curly Fries
Cierra Lewis
I was in drive thru service and I had a coupon to use and the lady said I had to get something in order for me to use that coupon and I told her mozzarella sticks she didn't say I had to get a meal so when I got to the window , they told me I can't use it because I ain't order no meal so that irritated me a bit and the man came up and explained to me he had an attitude with me trying to argue with me the people's names is daila and the dark skin big guy with dreads looking stank and then they had me waiting long for my food just to be nasty
Daren Kauffman
On the quest to do something different for lunch, an urge to dine on something other then a typical scheduled meal, this place came to mind. Arby’s really does ,a terrific beef roast, samwich !
Atmosphere: 5
Food: 5
Service: 5
Matt Hogan
This place has improved so much over the years. Great service and great food! Best Arby's in Albany!
Rude employee. Wanted an Arby's sandwich but they were out of beef!
Atmosphere: 2
Food: 2
Service: 2
Maggie Rose
Pregnant and craved an Arby’s sandwich. This is the 2nd time we’ve had Sabrina as our cashier. Last visit I ordered a kids meal. Instead she rang me up each item individually and was extremely irritated by my presence it seemed. When I sat down to wait she proceeded to talk to another employee and laugh while looking at me. Clearly talking about me. I never even told her she’d overcharged/rang it up wrong. I just let it go trying to not cause problems.Today, we ordered regular meals and were greeted with the same disgusting attitude. Mind you we witnessed 2 different black people order and received a kind attitude from her. It’s obvious she doesn’t like white people. I can’t say I’ll be back if she’s here. I’m over the rudeness and I won’t be paying $26 dollars for that again. Do better. Train better. Be a better human. If you don’t like your job or certain types of people, leave. That’s all.
Atmosphere: 1
Food: 2
Service: 1
Susan “Bryan” Howell
Went thru drive thru, finally someone acknowledged me. I couldn't understand what was said. I ordered 2 classic RB one as a meal with fries & 1 just the sandwich. Drive around to the attitude window. Got my food & didn't check it. 30 miles home, I got 2 cheddar R B & half cooked curly fries. NOT HAPPY!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Michael M
The food is usually okay. Occasionally, it is even very good. Sometimes, things got a bit of an off taste, but nothing too bad to eat. The service is always pretty good and relatively quick. However, that may be because it's usually empty.
Atmosphere wise the place now is looking pretty run down and dumpy. It's been in overall bad shape for a long time and hasn't been improved in ages. It's clean from what I can see, just sad looking.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Michael McKnight
The food is usually okay. Occasionally, it is even very good. Sometimes, things got a bit of an off taste, but nothing too bad to eat. The service is always pretty good and relatively quick. However, that may be because it's usually empty.Atmosphere wise the place now is looking pretty run down and dumpy. It's been in overall bad shape for a long time and hasn't been improved in ages. It's clean from what I can see, just sad looking.
Ate here yesterday, and now have food poisoning. Now have a fever, vomiting, the worst stomach pains, etc. never been so sick in my life. I’ll never be able to eat at Arby’s again now.
Service was cool, but this is the ONLY thing I ate yesterday and I’m now sick af
Atmosphere: 3
Food: 1
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Requested no lettuce and no tomato via the app.
Received lettuce and tomatoes.
Lettuce is moldy.
1 slice of turkey on sandwich.
Audrey/Aubrey is not even concerned or willing to address the issues as a manger.
Will not give refund, fix food, OR answer the phone.
Poor service, poor attitude.
Atmosphere: 1
Food: 1
Service: 1
Pulled up to the window they lady didn’t say hello how are you or anything to verify the order to price. Then told me to back up and pull closer when she could have leaned just a little out to grab the card from me. Won’t be back.
Looked closed when we visited, but staff directed us to what looked like a broken drive through. All in all got our food as expected, so can't fault them too much for that.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Curly Fries, Classic Beef N Cheddar and Curly Fries
I was in drive thru service and I had a coupon to use and the lady said I had to get something in order for me to use that coupon and I told her mozzarella sticks she didn't say I had to get a meal so when I got to the window , they told me I can't use it because I ain't order no meal so that irritated me a bit and the man came up and explained to me he had an attitude with me trying to argue with me the people's names is daila and the dark skin big guy with dreads looking stank and then they had me waiting long for my food just to be nasty
On the quest to do something different for lunch, an urge to dine on something other then a typical scheduled meal, this place came to mind.
Arby’s really does ,a terrific beef roast, samwich !
Atmosphere: 5
Food: 5
Service: 5
This place has improved so much over the years. Great service and great food! Best Arby's in Albany!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sliders
Food was ok. The staff on this day was nice.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Rude employee. Wanted an Arby's sandwich but they were out of beef!
Atmosphere: 2
Food: 2
Service: 2
Pregnant and craved an Arby’s sandwich. This is the 2nd time we’ve had Sabrina as our cashier. Last visit I ordered a kids meal. Instead she rang me up each item individually and was extremely irritated by my presence it seemed. When I sat down to wait she proceeded to talk to another employee and laugh while looking at me. Clearly talking about me. I never even told her she’d overcharged/rang it up wrong. I just let it go trying to not cause problems.Today, we ordered regular meals and were greeted with the same disgusting attitude. Mind you we witnessed 2 different black people order and received a kind attitude from her. It’s obvious she doesn’t like white people. I can’t say I’ll be back if she’s here. I’m over the rudeness and I won’t be paying $26 dollars for that again. Do better. Train better. Be a better human. If you don’t like your job or certain types of people, leave. That’s all.
Atmosphere: 1
Food: 2
Service: 1
Went thru drive thru, finally someone acknowledged me. I couldn't understand what was said. I ordered 2 classic RB one as a meal with fries & 1 just the sandwich. Drive around to the attitude window. Got my food & didn't check it. 30 miles home, I got 2 cheddar R B & half cooked curly fries. NOT HAPPY!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The food is usually okay. Occasionally, it is even very good. Sometimes, things got a bit of an off taste, but nothing too bad to eat. The service is always pretty good and relatively quick. However, that may be because it's usually empty.
Atmosphere wise the place now is looking pretty run down and dumpy. It's been in overall bad shape for a long time and hasn't been improved in ages. It's clean from what I can see, just sad looking.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries
The food is usually okay. Occasionally, it is even very good. Sometimes, things got a bit of an off taste, but nothing too bad to eat. The service is always pretty good and relatively quick. However, that may be because it's usually empty.Atmosphere wise the place now is looking pretty run down and dumpy. It's been in overall bad shape for a long time and hasn't been improved in ages. It's clean from what I can see, just sad looking.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries
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