Good restaurant, but FYI, this location is *beside* the mall on Dawson, *not* inside the mall.
Kenny Crump
might as well have the entire lemon in my mouth
Atmosphere: 5
Food: 2
Service: 4
Mr Kieffer
Fast drive thru friendly people great food
Atmosphere: 5
Food: 5
Service: 5
Delbino Durano
One of the supervisors is so damn loud that it's difficult to hear everyone else at the counter. A cacophony of phrases and songs from the 90s, 2000’s, and today—whoop there it is! Food is always good, but I'm going to drive-thru now.
Justin Travis
This is the worst Chick Fil A out of the hundreds across the country, I have been to. I was passing through Albany and stopped at Chick Fil A as the always safe restaurant I go to. This one is the first I have ever encountered that had rude employees, charged for extra sauces and salad dressing. When I shared my frustration with the manager of the poor experience they told me items such as charging for sauces is a an owner operator decision and shared no concern about my business.
I fully support Chick Fil A as a whole but not this one. Go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Mark Ross
Your front counter person (Corey) is amazing! Nicest person I’ve ever encountered! He smiles and he is so happy with all of the customers. You have a gem here!
Atmosphere: 5
Food: 5
Service: 5
makintyre Tippins
Drive through was quick and order was accurate
Atmosphere: 5
Food: 5
Service: 5
Gus Williams
Breakfast was excellent. Customer service was awesome. Food was on time . Thank you Chick fil a
Atmosphere: 5
Food: 5
Service: 5
Kelsey Miller
Corey went above and beyond all the staff were welcoming and the service was top tier. Loved the food will be back!
Atmosphere: 5
Food: 5
Service: 5
James Vaughan
Workers skipped us and we waited 15 minutes in line while they got the order of every other car behind us. Even after we made them aware we have not ordered yet. They had no intention of taking pur order.
Please consider having 2 people run food in the drive thru during lunch rush again. Y’all are wearing your people out with just 1 out there lol. There are 2 people taking orders, there should be 2 getting orders to the cars.
Christopher Graham, MBA
I eat here A LOT. This is like my second time getting Mac & Cheese like this. It’s so crazy that I have had several issues with my order in the past. When called, I’m told to let hold it and bring it back in the next day; I guess to “prove” the discrepancies. So crazy, I don’t need free food. I want quality food. So since I wasn’t going to hold on to this Mac & cheese until MONDAY (ordered Saturday night), I decided to bring awareness to the declining level of service here at our Albany location.
Atmosphere: 3
Food: 1
Service: 2
u2josh
They changed the fries and they are not as good. Chicken so bland and overly breaded.
Atmosphere: 3
Food: 1
Service: 5
KAYBOO STREETER
Food was delicious. Crowded but was well managed and wasn't any issues at all.
Atmosphere: 5
Food: 5
Service: 5
Justin Loughman
Always great food and service, love the cherry berry flavored drink options.
Good restaurant, but FYI, this location is *beside* the mall on Dawson, *not* inside the mall.
might as well have the entire lemon in my mouth
Atmosphere: 5
Food: 2
Service: 4
Fast drive thru friendly people great food
Atmosphere: 5
Food: 5
Service: 5
One of the supervisors is so damn loud that it's difficult to hear everyone else at the counter. A cacophony of phrases and songs from the 90s, 2000’s, and today—whoop there it is! Food is always good, but I'm going to drive-thru now.
This is the worst Chick Fil A out of the hundreds across the country, I have been to. I was passing through Albany and stopped at Chick Fil A as the always safe restaurant I go to. This one is the first I have ever encountered that had rude employees, charged for extra sauces and salad dressing. When I shared my frustration with the manager of the poor experience they told me items such as charging for sauces is a an owner operator decision and shared no concern about my business.
I fully support Chick Fil A as a whole but not this one. Go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Your front counter person (Corey) is amazing! Nicest person I’ve ever encountered! He smiles and he is so happy with all of the customers. You have a gem here!
Atmosphere: 5
Food: 5
Service: 5
Drive through was quick and order was accurate
Atmosphere: 5
Food: 5
Service: 5
Breakfast was excellent. Customer service was awesome. Food was on time . Thank you Chick fil a
Atmosphere: 5
Food: 5
Service: 5
Corey went above and beyond all the staff were welcoming and the service was top tier. Loved the food will be back!
Atmosphere: 5
Food: 5
Service: 5
Workers skipped us and we waited 15 minutes in line while they got the order of every other car behind us. Even after we made them aware we have not ordered yet. They had no intention of taking pur order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Please consider having 2 people run food in the drive thru during lunch rush again. Y’all are wearing your people out with just 1 out there lol. There are 2 people taking orders, there should be 2 getting orders to the cars.
I eat here A LOT. This is like my second time getting Mac & Cheese like this. It’s so crazy that I have had several issues with my order in the past. When called, I’m told to let hold it and bring it back in the next day; I guess to “prove” the discrepancies. So crazy, I don’t need free food. I want quality food. So since I wasn’t going to hold on to this Mac & cheese until MONDAY (ordered Saturday night), I decided to bring awareness to the declining level of service here at our Albany location.
Atmosphere: 3
Food: 1
Service: 2
They changed the fries and they are not as good. Chicken so bland and overly breaded.
Atmosphere: 3
Food: 1
Service: 5
Food was delicious. Crowded but was well managed and wasn't any issues at all.
Atmosphere: 5
Food: 5
Service: 5
Always great food and service, love the cherry berry flavored drink options.
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