My family and I have invested in the Gold Pass offered here (like a membership) and we’re here OFTEN. The food and service is always outstanding. With our gold pass there’s a 50% discount on the food which makes it really affordable. We also got the reusable cups, so never pay for drinks. Since this is an indoor activity for the kids to stay entertained for 2-3 hours, it’s a frequently requested family activity in our household. I would definitely recommend this location over the other Chuck E. Cheese locations we’ve been in the past. Way cleaner and way friendlier!
Vegetarian options: Fresh salad bar
Atmosphere: 5
Food: 5
Service: 5
Allison Cauley
My family and I have invested in the Gold Pass offered here (like a membership) and we’re here OFTEN. The food and service is always outstanding. With our gold pass there’s a 50% discount on the food which makes it really affordable. We also got the reusable cups, so never pay for drinks. Since this is an indoor activity for the kids to stay entertained for 2-3 hours, it’s a frequently requested family activity in our household. I would definitely recommend this location over the other Chuck E. Cheese locations we’ve been in the past. Way cleaner and way friendlier!
Eleasie Sims
Great for small kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice
Donavon Tondee
Fun for kids. There are only a few games for older customers. Not as many games as I other C.E.C.. still had fun
Atmosphere: 4
Service: 5
Recommended dishes: Chuck E Cheese Meal
Arneece Swift
The General Manager needs a diversity class. Regardless of his workers not coming showing up that should not interfere with his customer service. I asked for paper to be reloaded into a machine and that was never done. I asked about a survey that was never provided either.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Buffalo Wing, Garden Salad
Jaclyn Smith
This was suppose to had been a play date for my kids and I to hang out you kno enjoy our pass that we pay for and never use it.I got pizza and wings and a cookie it took about 30 to 45 mins to get the food which wasn’t bad the place was packed.Got the food when the buzzard went off young man helped us sat down to pass out food not even 3 mins later food was so cold even the wings was cold so I called the young lady a worker over to our table,told her we just had got our food it was cold even let her touch it she told me to go see the guy at the register.I went waited in line in my turn I told him wat was wrong he came to where we was seated I told him wat was going on he took my receipt went to the kitchen I guess they told him the food was fresh out which it could’ve have been only thing was fresh out was the cookie.He proceeded to tell me that I was lien basically and I wasn’t.All I wanted was my food to be recooked but me and my kids got kicked out and they could’ve even enjoy being a kid wat I waste of time and a drive to be treated like my money or kids didn’t matter
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Cheese Pizza Slice, Large Build Your Own, 5 Meat Pizza, Buffalo Wing
Adrian Robinson
Okay
Kid-friendliness: Great
Wheelchair accessibility: Okay
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Pizza Slice
zachary slappey
A lot of games at this location were not working or didn't fully function. Staff was friendly and helpful. Kids had a great time as usual.
Patrick “Patches The Great” LaMarca
This place is great if you want Pizza that gives you both heartburn and diarrhea at the same time. We don't go there for any other reason than our kids.
Atmosphere: 1
Food: 1
Service: 1
courtney harpe
overall, a good time. relatively clean. good place for kids to run around and you don't have to worry too much about them. staff is pretty attentive, but not necessarily thrilled to be there, understandably. the food is actually really good too, just a simple cheese pizza is delish. the chocolate chip cookie is fanatic. we do enjoy going, especially when it's not busy.
Kid-friendliness: upon entering, they make sure to stamp you and your kids hands, and make sure everyone has the same stamp at exit.
Recommended dishes: Cheese Pizza Slice, Chuck E Cheese Meal
Erica H
We had a party for 23 kids and it was exceptional. The food was great, facility was clean, and our party host, Jeniah, took care of everything and made it an easy, enjoyable experience for parents & kids. I highly recommend booking your birthday party at Chuck E Cheese Albany!
Atmosphere: 5
Food: 5
Service: 5
Rachel Thomas
My family absolutely loves this chuck e cheese! Majority of staff is very polite and respectful and willing to serve the chuck e cheese family. Shout out to Tori and Kayla for always being the best, and helping make my kids childhood great. ❤️
My family and I have invested in the Gold Pass offered here (like a membership) and we’re here OFTEN. The food and service is always outstanding. With our gold pass there’s a 50% discount on the food which makes it really affordable. We also got the reusable cups, so never pay for drinks. Since this is an indoor activity for the kids to stay entertained for 2-3 hours, it’s a frequently requested family activity in our household. I would definitely recommend this location over the other Chuck E. Cheese locations we’ve been in the past. Way cleaner and way friendlier!
Vegetarian options: Fresh salad bar
Atmosphere: 5
Food: 5
Service: 5
My family and I have invested in the Gold Pass offered here (like a membership) and we’re here OFTEN. The food and service is always outstanding. With our gold pass there’s a 50% discount on the food which makes it really affordable. We also got the reusable cups, so never pay for drinks. Since this is an indoor activity for the kids to stay entertained for 2-3 hours, it’s a frequently requested family activity in our household. I would definitely recommend this location over the other Chuck E. Cheese locations we’ve been in the past. Way cleaner and way friendlier!
Great for small kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice
Fun for kids. There are only a few games for older customers. Not as many games as I other C.E.C.. still had fun
Atmosphere: 4
Service: 5
Recommended dishes: Chuck E Cheese Meal
The General Manager needs a diversity class. Regardless of his workers not coming showing up that should not interfere with his customer service. I asked for paper to be reloaded into a machine and that was never done. I asked about a survey that was never provided either.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Buffalo Wing, Garden Salad
This was suppose to had been a play date for my kids and I to hang out you kno enjoy our pass that we pay for and never use it.I got pizza and wings and a cookie it took about 30 to 45 mins to get the food which wasn’t bad the place was packed.Got the food when the buzzard went off young man helped us sat down to pass out food not even 3 mins later food was so cold even the wings was cold so I called the young lady a worker over to our table,told her we just had got our food it was cold even let her touch it she told me to go see the guy at the register.I went waited in line in my turn I told him wat was wrong he came to where we was seated I told him wat was going on he took my receipt went to the kitchen I guess they told him the food was fresh out which it could’ve have been only thing was fresh out was the cookie.He proceeded to tell me that I was lien basically and I wasn’t.All I wanted was my food to be recooked but me and my kids got kicked out and they could’ve even enjoy being a kid wat I waste of time and a drive to be treated like my money or kids didn’t matter
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Cheese Pizza Slice, Large Build Your Own, 5 Meat Pizza, Buffalo Wing
Okay
Kid-friendliness: Great
Wheelchair accessibility: Okay
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Pizza Slice
A lot of games at this location were not working or didn't fully function. Staff was friendly and helpful. Kids had a great time as usual.
This place is great if you want Pizza that gives you both heartburn and diarrhea at the same time. We don't go there for any other reason than our kids.
Atmosphere: 1
Food: 1
Service: 1
overall, a good time. relatively clean. good place for kids to run around and you don't have to worry too much about them. staff is pretty attentive, but not necessarily thrilled to be there, understandably. the food is actually really good too, just a simple cheese pizza is delish. the chocolate chip cookie is fanatic. we do enjoy going, especially when it's not busy.
Kid-friendliness: upon entering, they make sure to stamp you and your kids hands, and make sure everyone has the same stamp at exit.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Pizza Slice
Restaurantji Recommends
I love the pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice, Chuck E Cheese Meal
We had a party for 23 kids and it was exceptional. The food was great, facility was clean, and our party host, Jeniah, took care of everything and made it an easy, enjoyable experience for parents & kids. I highly recommend booking your birthday party at Chuck E Cheese Albany!
Atmosphere: 5
Food: 5
Service: 5
My family absolutely loves this chuck e cheese!
Majority of staff is very polite and respectful and willing to serve the chuck e cheese family. Shout out to Tori and Kayla for always being the best, and helping make my kids childhood great. ❤️
Customer Service was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice, Regular Wings
Many of the games either weren't working or weren't working properly. Very disappointing
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chuck E Cheese Meal
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