Cracker Barrel Old Country Store

Taken to a table that needed cleaning. Hostess disappeared for several minutes to get a rag. Left no silverware. Waitress took our drink orders and food order without incident but I finished my drink quickly. In the hour and a half we were there I nor my husband ever got a refill despite asking 3 times. Our food came in about 20 minutes. Asked for silverware and waited quite a while before going to get it ourselves. My husband ordered country fried steak. When the rest of food came waitress informed us they didn’t have it. It took another 15 minutes to get his catfish and okra that both were undercooked. Ordered biscuits when placing food order. Had to ask for them 4 times. They were finally brought after getting rest of food. My trout was cold and overcooked. My daughters pancakes were burnt. I sent them back. The waitress wandered around socializing with them the plate of pancakes in her hand for several minutes. after waiting another 20 minutes I asked for them to be removed from the check. I always love Cracker Barrel’s but this experience was all around terrible.

Atmosphere: 1

Food: 1

Service: 1

A very nice Cracker Barrel. All employees were amazing and very accommodating. I ask our server about buying a pie and she went and put one at the cashier stations. The food was out standing, and plenty. We took a lot home! Price was reasonable.

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Great pancakes the best. Everything else is good.

Atmosphere: 3

Food: 5

Service: 5

Food
Good

Atmosphere: 3

Food: 5

Service: 4

Food was cold not great it was ok but service was awesome..the gift shop amazing

Atmosphere: 5

Food: 1

Service: 5

The Pot Roast was incredible. Reminded me of my mom’s cooking.

Atmosphere: 5

Food: 5

Service: 5

JoAnna always makes the experience better!

Atmosphere: 5

Food: 5

Service: 5

We had an unusually long wait, nearly an hour. I feel they may have been quite understaffed that day. The food was good and as ordered. Our server was kind, albeit a bit scattered.

Atmosphere: 4

Food: 5

Service: 3

If you've ever been to a cracker barrel, you've been to them all! The food is super consistent, and I never leave here hungry, at a decent price!

Atmosphere: 5

Food: 5

Service: 5

Kaylese was excellent!!! She is a true waitress.

Atmosphere: 5

Food: 5

Service: 5

Everything and everyone were great!

Atmosphere: 5

Food: 5

Service: 5

Margaret was the most accommodating, friendly, welcoming, helpful server we have ever had at any Cracker Barrel. We look forward to her serving us again. Joseph, the manager, Was very kind, too.

Atmosphere: 5

Food: 5

Service: 5

Good meal, fast service, very pleasant server.

Atmosphere: 5

Food: 5

Service: 5

Watch out for the so-called district manager: He has some growing to do on customer service. His facial expressions and his prejudicial behavior leave a LOT to be desired. Ruined my entire experience. The waitress, store manager and the check out associate were GREAT

Atmosphere: 3

Food: 5

Service: 5