This location is my breakfast go-to when I visit my home town. Just for the biscuit sandwiches. This trip was good, but the manager seemed to be having a really bad day. Attitude wasn't quite that expected to be the person on the front counter. I know I've been a fast food manager in my years of hospitality service. I get it, bad days happen, but it killed my morning having to experience that.
Atmosphere: 4
Food: 5
Service: 4
Sandra McLean
Kid-friendliness: Cashier was very friendly food was excellent
The last 7 or 8 times I went here I kept thinking "This time will be different" and it just never was. I went during lunch and the place was staffed but they never took my order at the drive through. I pulled up to the window and knocked and they literally shoo'd me away. If you're going to be closed for some reason, put a sign up. Also saw one of the workers open a bag using his teeth, disgusting.
Atmosphere: 2
Food: 1
Service: 1
Shanna Duan
Their morning crew has got to be the friendliest in town! I don't eat dinner there so, I'm not knocking their evening crew.
Atmosphere: 4
Food: 4
Service: 5
Rob Story
After going through the drive through where I ordered a meal, by the time I got my food the large sweet tea I got was half empty. I asked if It could be topped off while I waited. The answer was no not in the drive through but then she proceeded to ask me to pull forward to wait even longer for my food even though there wasn't anyone behind me. I said okay. No problem. I'll just come inside so that I can get a refill and I'll pick my food up from there. Thinking that shouldn't be a problem since Im not In the Drive-Thru anymore. But lo and behold, as soon as I walked in the door you'd think I was robbing the place the way they started yelling and saying no, you can't refill your drink in the Drive-Thru. Or calmly replied? Yes, that's what I was told that's why I came inside. Okay so now I get it when they continued yelling at me. Basically, if you buy something and get a drink in the Drive-Thru you can't refill it, they can't refill it. So I asked does the drink cost more when you come inside? They replied the same thing basically that I just can't refill it. At this point I said okay. I just don't want to do business with you guys. I need a refund for my food that you're just now bringing out. Damn this place. I won't ever go there again!!!
Atmosphere: 1
Food: 2
Service: 1
Brian Carr
3 times in a month ive ordered Biscuit and gravey they bring it out to me and Biscuit rapped up and gravey in container for eating inside I asked I'm not eating this on paper sir we are out of plates well give me my money back. Just yesterday I got the same thing and sit down I dropped some gravy on table I went up there and asked for a few napkins she said I put some on your plate !!! I stood there and asked again you should have to explain your self she should have just gave you the napping just sick over the BS it's not that hard to do your job and one thing people don't under stand is customer is always right.
Service: 1
Michael Glover
The manager Ms. Sandra McLean was so rude for no apparent reason. All I did was give here my order, she was huffing and cutting her eyes. It’s a shame you have someone like that in management position.
Larry Wright
Food getting more expensive like every other fast food place.
Food: 3
Service: 4
Carol Mikolic
Wheelchair accessibility: Handicap parking next to entrance.
Had a great Breakfast with Hardees
Parking: East Ogthrope
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sandwich, Sausage Breakfast Platter, Fries, Breakfast Sandwich
This location is my breakfast go-to when I visit my home town. Just for the biscuit sandwiches. This trip was good, but the manager seemed to be having a really bad day. Attitude wasn't quite that expected to be the person on the front counter. I know I've been a fast food manager in my years of hospitality service. I get it, bad days happen, but it killed my morning having to experience that.
Atmosphere: 4
Food: 5
Service: 4
Kid-friendliness: Cashier was very friendly food was excellent
Recommended dishes: Burger, Sausage Breakfast Platter, Breakfast Sandwich
The last 7 or 8 times I went here I kept thinking "This time will be different" and it just never was. I went during lunch and the place was staffed but they never took my order at the drive through. I pulled up to the window and knocked and they literally shoo'd me away. If you're going to be closed for some reason, put a sign up. Also saw one of the workers open a bag using his teeth, disgusting.
Atmosphere: 2
Food: 1
Service: 1
Their morning crew has got to be the friendliest in town! I don't eat dinner there so, I'm not knocking their evening crew.
Atmosphere: 4
Food: 4
Service: 5
After going through the drive through where I ordered a meal, by the time I got my food the large sweet tea I got was half empty. I asked if It could be topped off while I waited. The answer was no not in the drive through but then she proceeded to ask me to pull forward to wait even longer for my food even though there wasn't anyone behind me. I said okay. No problem. I'll just come inside so that I can get a refill and I'll pick my food up from there. Thinking that shouldn't be a problem since Im not In the Drive-Thru anymore. But lo and behold, as soon as I walked in the door you'd think I was robbing the place the way they started yelling and saying no, you can't refill your drink in the Drive-Thru. Or calmly replied? Yes, that's what I was told that's why I came inside. Okay so now I get it when they continued yelling at me. Basically, if you buy something and get a drink in the Drive-Thru you can't refill it, they can't refill it. So I asked does the drink cost more when you come inside? They replied the same thing basically that I just can't refill it. At this point I said okay. I just don't want to do business with you guys. I need a refund for my food that you're just now bringing out. Damn this place. I won't ever go there again!!!
Atmosphere: 1
Food: 2
Service: 1
3 times in a month ive ordered Biscuit and gravey they bring it out to me and Biscuit rapped up and gravey in container for eating inside I asked I'm not eating this on paper sir we are out of plates well give me my money back. Just yesterday I got the same thing and sit down I dropped some gravy on table I went up there and asked for a few napkins she said I put some on your plate !!! I stood there and asked again you should have to explain your self she should have just gave you the napping just sick over the BS it's not that hard to do your job and one thing people don't under stand is customer is always right.
Service: 1
The manager Ms. Sandra McLean was so rude for no apparent reason. All I did was give here my order, she was huffing and cutting her eyes. It’s a shame you have someone like that in management position.
Food getting more expensive like every other fast food place.
Food: 3
Service: 4
Wheelchair accessibility: Handicap parking next to entrance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Thick Burger and Fries, Frisco Angus Burger, Onion Rings, Prime Rib & Cheddar Angus Thickburger, Cheeseburger, Roast Beef Sandwich Combo, Burger, Fries
Restaurantji Recommends
Fast breakfast is always fresh and quick. Love that they extended breakfast hours.
Atmosphere: 5
Food: 5
Service: 5
Place is dirty and gross.. floor sticky... food everywhere. Soda station flies... yuck......????
Atmosphere: 1
Food: 1
Service: 1
My favorite location in Albany. The staff gets your order taken and out to you as quickly as they can, and it is fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Ham
Fresh food and it was good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Fries
Slow and poor service.nonsuggestive sales. Lack of positive attitudes including management. Could do a lot better.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hardee Breakfast Platter
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