I went to hear on 11/ 30/2025 at 2:45 pm service terrible they to busy playing inside to get my order correct told them no vegetables the manager repeated my order back to me I told him that was what I said why when I get all the way back home in another town because I just was grabbing that to eat when I get home and there is extra vegetables in my food so I call the store the manager said I would have to drive all the way back just so they could fix it if yall stop playing in there yall could get the orders right I like hibachi but I won't be going there anymore.
lashawn brown
Omg! My favorite go to place for lunch with the hubby! It has been an amazing experience the food, service, and the atmosphere. Also I want to shout out to one of the workers her name is Kaye( hoped I spelled it correctly) she was awesome her mannerisms and service was very helpful for us and I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Bobby Flaeka
Dining Room says close at 830 i go at 805 door close then all the employees kept looking straight forward instead of the door highly pissed me off cause I eat here at least twice a week...too many kids working there get some serious adults with bills on the payroll to ensure service is properly given
Big Mama Whitnee
Everything was wonderful first time I went and I went a friend just looking around for something to eat and saw this place! Everything was pretty fast and clean Im definitely about eat there today! And customer service was great! And the food was hot and fresh and they gave me my money's worth of food for that low amount I give this place 10/10 highly recommend!!!!
Atmosphere: 5
Food: 5
Service: 5
Justin Pitts
Food and Service is great, always eat here when I'm in Albany, Highly Recommend.
Atmosphere: 5
Food: 5
Service: 5
Delmar Neeley
Excellent fast food, some of the best prices, limited menu, but understandable, and I still enjoy the Sweet and Sour Chicken, when I really enjoy Pork! But for the price, and speed of the food ordering and Delivery, they have a drive thru that's faster than Starbucks! I love Hibachi Express! The employees are all very helpful, and happy! This is on my way home, and I hit it up at least once a week!
Atmosphere: 5
Food: 5
Service: 5
Erika Vaughn
Usually very good. I guess a holiday weekend was too much for the cook. The food wasn't prepared as well I will still go
Atmosphere: 2
Food: 2
Service: 5
Tony Parks
Food was really good.
Food: 5
Haley Palacios
I walked in to place a to-go order. Three people just looked at me, never even saying hello or anything. I had to ask if I could place an order. Gabriel said yeah. That's it. Not once did he say is that all, thank you or anything. They have the rudest customer service.
Worst “hibachi” I’ve EVER had . And I asked for no stir fry veg still wanted peas and carrots in my rice. After I brought the first bowl back I explain that .. still no vegetables .
The lead supervisor and cashier both women was very rude and unprofessional. And close the window in my face when I was addressing a problem. I will be coming back up here on a normal business day and talking to the head manager. If you are not a people person or don’t have a nice attitude, DO NOT work in customer service. Needs a new lead person and cashier!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Lori Brown
Went there today placed my order through drive thru. Got to window to pay she told me my total and asked would I be tipping 10 15 or 20%. I'm not toppi g you literally just haded me my food. Management might want to rethink this not good. The kicker was my order wasn't even correct. Will not get my business in the future
Food: 2
Service: 1
Robyn Alexander
Both speakers had signs that said both speakers didn’t work. Attempted to pull forward to order after waiting in line for ten minutes just for service to tell me the speakers work and refused to let me place order
Don't go here
Don't taste good
Food: 2
Service: 1
I went to hear on 11/ 30/2025 at 2:45 pm service terrible they to busy playing inside to get my order correct told them no vegetables the manager repeated my order back to me I told him that was what I said why when I get all the way back home in another town because I just was grabbing that to eat when I get home and there is extra vegetables in my food so I call the store the manager said I would have to drive all the way back just so they could fix it if yall stop playing in there yall could get the orders right I like hibachi but I won't be going there anymore.
Omg! My favorite go to place for lunch with the hubby! It has been an amazing experience the food, service, and the atmosphere. Also I want to shout out to one of the workers her name is Kaye( hoped I spelled it correctly) she was awesome her mannerisms and service was very helpful for us and I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Dining Room says close at 830 i go at 805 door close then all the employees kept looking straight forward instead of the door highly pissed me off cause I eat here at least twice a week...too many kids working there get some serious adults with bills on the payroll to ensure service is properly given
Everything was wonderful first time I went and I went a friend just looking around for something to eat and saw this place! Everything was pretty fast and clean Im definitely about eat there today! And customer service was great! And the food was hot and fresh and they gave me my money's worth of food for that low amount I give this place 10/10 highly recommend!!!!
Atmosphere: 5
Food: 5
Service: 5
Food and Service is great, always eat here when I'm in Albany, Highly Recommend.
Atmosphere: 5
Food: 5
Service: 5
Excellent fast food, some of the best prices, limited menu, but understandable, and I still enjoy the Sweet and Sour Chicken, when I really enjoy Pork! But for the price, and speed of the food ordering and Delivery, they have a drive thru that's faster than Starbucks! I love Hibachi Express! The employees are all very helpful, and happy! This is on my way home, and I hit it up at least once a week!
Atmosphere: 5
Food: 5
Service: 5
Usually very good. I guess a holiday weekend was too much for the cook. The food wasn't prepared as well
I will still go
Atmosphere: 2
Food: 2
Service: 5
Food was really good.
Food: 5
I walked in to place a to-go order. Three people just looked at me, never even saying hello or anything. I had to ask if I could place an order. Gabriel said yeah. That's it. Not once did he say is that all, thank you or anything. They have the rudest customer service.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Worst “hibachi” I’ve EVER had . And I asked for no stir fry veg still wanted peas and carrots in my rice. After I brought the first bowl back I explain that .. still no vegetables .
Atmosphere: 2
Food: 1
Service: 3
Always good!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak, Hibachi Steak, Yum Yum Sause
The lead supervisor and cashier both women was very rude and unprofessional. And close the window in my face when I was addressing a problem. I will be coming back up here on a normal business day and talking to the head manager. If you are not a people person or don’t have a nice attitude, DO NOT work in customer service. Needs a new lead person and cashier!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Went there today placed my order through drive thru. Got to window to pay she told me my total and asked would I be tipping 10 15 or 20%. I'm not toppi g you literally just haded me my food. Management might want to rethink this not good. The kicker was my order wasn't even correct. Will not get my business in the future
Food: 2
Service: 1
Both speakers had signs that said both speakers didn’t work. Attempted to pull forward to order after waiting in line for ten minutes just for service to tell me the speakers work and refused to let me place order
Service: 2
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