Moe's Southwest Grill

Order through uber eats. The taco shells were stale, didn’t give exact order and the food has become crappy. Never again will I order from them.

Food: 1

Service: 1

I went in at 11:15 this morning, the door said they open at 10:30. Upon entering, the girls are cleaning an inch of dust off the top glass, above the food. They had pushed one of the food stations to the side, but had left the other one exposed to the overspray of the chemicals. Another girl, taller than the other 2, came from the back saying "You know what you want". I told her I did and proceeded to order thinking to myself, surely they are only going to clean the one glass with the food station pushed away. I was wrong. I was the only customer in there, it was very dark and dirty. As I paid for what I had ordered, the taller girl had an extremely bad attitude as others came in the door talking about how someone should have locked the door while they were cleaning but that "no one gives a rats ass about that".....her exact words.
The meat was cold and way over seasoned, the rest of the food looked like it had been stored in a cooler. It was definitely not fresh food by any stretch of the imagination.
I absolutely will not be going back to this location.

I should have just stuck with Chipotle or Surcheros.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Nachos

I really love the food at Moe’s. However, Albany Moe’s keeps letting me down. Numerous times I have ordered online and food has been missing. But this time, they didn’t even make my food. I waited 20 min and realized they weren’t even trying to make my food. So I told them to just cancel it and refund my money. They claimed the order didn’t come through, but when I said my name, they got the ticket out. They just didn't have any need to make my food that was supposed to be ready at 6:45 and it was past 7:00. I’m officially done with Albany Moe’s. While sitting there waiting, I realized the place was filthy, Tv blaring with curse words, no hair nets or hats, and it was just gross. Thankfully, they did refund my money.

Atmosphere: 1

Food: 1

Service: 1

I absolutely love Moe’s but this particular location is dirty dirty. I went in today October 27,2004 around 5pm. The place was so nasty. Food was was not fresh. I understand it’s slow but it still a business. The food where you serve was nasty all around. A lot of dried up food that had been was it all around. You suppose to constantly stir that type of food but you can tell no one had stirred anything. Had an employee in the lobby sleep. Just look very unsanitary I did say something to the employ put it being nasty and they should do better with the cleanliness. Normally I don’t write reviews but I had to on this particular occasion. I felt like I was walking into a homeless establishment. I wish I would have took photos. I didn’t know it was a photo option. Hopefully a manager or cooperate person see this. Because this need to change.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Nachos

Great!

I love Moe's I truly do but today I was very unhappy with this particular Moe's. First we did not get that super friendly Welcome to Moe's or any kind of Welcome. The grill was not only very slim on your choices but also it looked very unclean.(Note it was not busy.) To top of the visit we did not receive all items we ordered. It was just very disappointing ?

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Bowl, Homewrecker

The food was great, until I got food poisoning and I spent the last 4 hours in between sitting on the toilet with painful stomach cramps, and gagging/throwing up until there was only stomach acid left. I was severely sweating nonstop and I thought I was going to die.

Very clean bathroom

Atmosphere: 4

70 on the health score.

Atmosphere: 5

Food: 1

Service: 5

Some kind of scam is definitely going on at Moe’s. I have never ate at Moe’s in Albany Ga yet I have a cash app charge for 49.60 on June 28th and 40 on July 7th Just know you are being investigated and I need you to run me my money.

The employees there were rude and talking about how we love the steak there basically joking on my size and they were being homophobic

Food: 3

Service: 1

Recommended dishes: Bowl

I can’t exactly vouch for the atmosphere, because of getting take out ?
However it was very nice inside, so five stars at least !
The food was delicious, and the food service workers sporty, their attitude was great.
I think their attitude helped seasoned the food, I’ve never paid $2.99 for a bottle of Coke, though the food was really high class.
So, two things that I’ve now done: eaten Moes Southwest and sticker shocked at a bottle of Coca-Cola !

Food: 5

Service: 5

Who closes an hour an a half before closing time? This town is full of workers that don’t want to work.

Atmosphere: 1

Food: 1

Service: 1

For Mother’s Day my three children decided to order Moe‘s as a treat for me. I have 16 people at my house waiting for delivery which didn’t show up. When we called they said they were short on help and there would be nothing delivered because no food was ready. When ask what we were supposed to do about 16 people waiting here to eat, the girl replied that wasn’t her problem. We received no call, no text messages, nothing at all stating that the food would not be delivered. When we were finally able to get the manager, he said it wasn’t his fault and blamed it on the assistant manager and then laughed at my daughter because she was so upset. This is disgrace. They paid over $300 for this catered meal and Moe’s did not even have the courtesy of calling us. The last text from Moe’s to my daughter stated that they guaranteed that the food would be hot and good, and they would be on time. What a disgrace that a restaurant has people in charge who take this attitude and leave families stranded, especially on a holiday such as Mother’s Day when every restaurant in town is full and there is no place to go with 16 people. I understand that people can make mistakes and that sometimes people don’t show up for work, but the problem we had is that no one even had the courtesy to give us a call to explain anything. We had to call and find out where the food was and then we got no help or sympathy from anyone. Don’t ever use Moe‘s because they are not dependable, are not customer friendly, and definitely have an “I don’t care attitude” about how they treat their customers.

Atmosphere: 1

Food: 1

Service: 1

ALBANY GA moes is AWFUL!Ordered catering food A WEEK AGO for mother’s day lunch. After getting 2 confirmation emails, they took our payment of over $300 and when it hit the time they were supposed to be here, my mom called to find out they were short staffed and could not do anything about making or delivering our food. The manager did NOTHING but blame his staff, laughed, and then hung up the phone.TERRIBLE customer service and they just lost several loyal customers because of poor management.

Atmosphere: 1

Food: 1

Service: 1