Park Inn by Radisson Albany, GA

They have nice clean rooms. The beds are comfy. Also have fitness area, and laundry. With conplimentary breakfast.

Anyone coming for homecoming do not stay here. These people tried to charge my card and did not call me. My reservations stated I could pay when I get to the hotel. This evening lady manager stated it did not matter because it was homecoming and they do this with us. I really did not want to stay here because the reviews are awesome. She did not care and simply just said, she would cancel the reservations. If you do not trust us and you have my card on file and could have even called me close to the date to confirm it was okay to run my card. She simply said they do not have to do that. I am so glad I have notifications on whenever anyone tries to run my card. Well, I will not be staying here and I hope other Albany State Homecoming visitors are not desperate to stay here either.

Sad we stayed last year a couple times it was great. This year I've been twice and it's not as nice they charge you 100 holders fee then the room is not even up to pare at all. No towels house keeps cleaning with a pink spray that just smells good but isn't disinfectant the rooms were not ready no towels had clean my own bathroom. No Breakfast!!!! Man I love being positive i hate leaving a negative so ill day i appreciate the kindness of the front desk. They were very professional and dressed nice.

I loved it the room the breakfast so good and the room was so good the worker were so nice the location a good view when I look out the window bye have a nice day

I never got an opportunity to see any of the rooms because there was a note on the check in table that had a phone number and told us to call it instead of someone being a the desk.

My husband and daughter were traveling to Albany to visit our son who just got to his first USMC duty station. I set them up with this place through Expedia whose ratings said 7/10: Good. Expedia's reviews boasted about cleanliness and excellent service. Note that my husband's expectations are MUCH lower than mine when I say he was uphauled at how bad this place was - all around. I reserved a room for 3 adults. There were only 2 towels. When he asked for another, they told him he'd have to put the dirty ones in the hallway first. WHAT? THREE times my husband had to take the room keys back to the desk to have them reprogrammed because they wouldn't unlock the door. Neither the microwave or fridge worked. The TV would not come in enough to understand what was being said. THE TOILET SEAT BROKE AND FELL OFF WHEN MY DAUGHTER WAS USING THE BATHROOM! The bathroom was filthy to include mold all around the inside. In case it has to be said, none of them would eat breakfast there after seeing and living with the poor condition and cleanliness of the room. I'll save my pennies for something livable for next time. There is no way I would EVER send my family to stay at this hole again.

Broken toilet seat, no wash cloth, and nasty carpets. Breakfast was basically a couple of pastries, juice, and coffee. Not a good place to stay. This review was not written by an employee.

Horrible service

Housekeeping is terrible, you don't get any wash cloths or face towels. Their gym only had 1 working piece of equipment, pool is out of commission. Cigarette burns on the carpet in my room, with stains up and down the hallway. Owner is being cheap, and I'm disappointed.

Outdated. Mattress, TV, and shower were low quality. Customer service was great. Breakfast was above average. Parking was easy and accessible for trailers. For the area it’s a good choice but overall it does not meet expectations:

I stayed 6 nights in this hotel. Pro: location. Friendly staff. Passable breakfast. Refrigerator. Microwave. Cons: too many. Carpets were old and stained and in my room, perpetually wet. No bedbugs but there seemed to be a lot of bed lice! I counted 34 big bites all over my body. Housekeeping kept removing half empty shampoo conditioner and body lotion tubes and did not replace them. I went to the front desk twice to ask for refills. Toilet bowl too low, bathroom really old and tired looking. Did not realize they allowed pets and the dog across my room kept barking. Only 1 single trash can. Desk chair was too low for the desk. Not all lights were working. And please remember to wear slippers all the time in the room - carpet was gross!

Service: 2

Excellent service at the front desk. Helpful finding a place to park my large truck. Nice and clean and it smells good in the halls. View of the pool from my window. Nice size room with extra cubby corner. Lots of counter space. Comfy bed! .

Service: 5

Michelle at the front desk was Awesome 👍🏾👍🏾👍🏾 she should be the concierge of Albany Georgia 💯💯💯💯... The places she recommended and the eating establishments were Perfect 😉😉😉😉‼️‼️‼️The rooms were neat and clean... Atmosphere was A-1... I really enjoyed myself

Service: 5

This is not a bogus claim as the owner has stated. Run the cameras and you will see it all happening at your front desk Saturday morning. First I am not the main guest on the reservation l. I am giving them a 1 star because this room 108 has bed bugs. My friend and myself came down for ASU homecoming and we have stayed at this location a few years ago so we decided to book again. To see these rooms regularly go for 54 to be raised up another $30 and $40 is crazy price gouging at it’s finest.When we checked in we immediately noticed the tub was rusted and had a permanent mat stain in it, there weren’t enough towels for two people went to the front desk and got additional. We did the normal running around you do when you’re out of town. We woke up the next day to find bed bugs crawling on the bed. We immediately picked it up in a tissue and took it to the front desk agent. When I say she was just as shocked as we were and Regina and Ms. Gloria were wonderful people throughout this entire ordeal. Regina told us that their sister property was sold out and that she could move us into another room in about 2 hours. So we missed all of our homecoming morning events because we had not showered we had to pack all of our things go to a laundromat and wash and dry them to make sure we didn’t take any eggs or bed bugs with us. We had to go to Walmart and buy cleaning supplies and home remedies to keep the bed bugs at bay in our new room because of there is one there has to be more. We got moved to room 232 and it was like a completely different hotel the tub was clean and not rusted and no stains. So naturally being that there was bed bugs you would think we get refunded for the night due to them having a parasite that feeds on human blood in their hotel but nope the general manager never answered the front desk when she texted them about the issue. We were told to report it to Choice and they said well discounts and refunds go through the general manager. Then today to hear we can offer 25% of is crazy that’s just $16 we spent $30 on cleaning supplies to ensure that we were at least safe. Trust and believe had any other hotel had availability we would have left but they were all booked it was homecoming. Please if you stay here know that they’ve got bed bugs

Rooms: Rooms do not look the same some are outdated and others seem more recently renovated

Safety: Doors don’t close all the way you’ve gotta push them

Noteworthy details: Regina and Gloria are awesome

Service: 3

We went to a sister hotel and they were full for the night. Sarah said she had nothing but reserved us a room here .We came from SC after the hurricane where we've had no power for 6 days . Sarah was so nice , friendly ,and helpful. Courtney here was great . The customer service was awesome. Beds comfortable.

Service: 5