Zaxbys Chicken Fingers & Buffalo Wings

Every time I go to this location, my order is never correct. The food is always hot and good but the service is poor. I receive the wrong drinks and items every single time. I wait in a drive thru line for 10 mins just to get the wrong items..

Atmosphere: 3

Food: 5

Service: 1

Finally!! Thank you for supporting us Vetrans community on today!! Hooah

Atmosphere: 4

Food: 4

Service: 5

I truly understand children have to get more experienced but they keep forgetting things a lot of the time I've already left and have to go all the way back for missing items. They play too much while serving so they're not focused on your order. I hope the manager would be more observent of what is taking place in there.

Atmosphere: 2

Food: 3

I got violently ill after eating here super sad I love this place!!!

Atmosphere: 1

Food: 1

Service: 5

The sweetest young man took my order in the drive thru 10/10/25 around 7:45 PM. He was so kind and had a very positive attitude. I wish I would’ve gotten his name.

Atmosphere: 5

Food: 5

Service: 5

The five star review is for Albany GA. I wish our Zaxby's in Columbus GA was good. The Zaxby's in Albany, GA food was very good. The food was hot and seasoned perfectly. I love the chicken fajita quesadillas. Columbus, GA Zaxby's is not good. Schomburg Rd location was terrible. The food tasted like day old food and I ordered around 11 am. The Zaxby's at Kitten Lake is hit or miss. So, I haven't visited Zaxby's lately and probably won't unless I'm in Albany, GA.

Atmosphere: 5

Food: 5

Service: 5

Fast & friendly service 👌

Atmosphere: 5

Food: 5

Service: 5

To whom it may concern, I’ll visit my local Zaby’s in Albany, Georgia on point North when I arrived to the Zaby’s I noticed this signed that stated the wings and things was $10.99. I proceeded to ask the cashier what the price correct the young lady stated yes she proceeded to ring up my order And I noticed that the price did not change to the discount price. The young lady stated that you have to get a manager, but the manager was in a meeting so he sent a supervisor to help I shared with the supervisor what was going on she stated that they could change the price. Happened in in the drive-through as well so I asked her where she going to honor the price. She stated that she could not; so I asked for the GM. He turned to look at me and that’s when the district manager stood up and walked towards me and I share with him. How can he fix this? He said to me that we are not gonna go back-and-forth and I stated to him I wasn’t going back-and-forth. Inquiring how are you gonna honor this price? This District manager stated that he would not honor the price, but would give me a discount, I stated to him this is your establishment I go somewhere else. But let him know customer is not always right, but when you leave up the wrong Price on a menu item you should honor price.

Service: 1

Great food. Love nuclear dipped chicken tenders and seasoned fries.Good customer service.

Atmosphere: 5

Food: 5

Service: 5

Everytime I go thru the drive thru, they automatically charge me the upsized drink and fries. How do I stop them from doing that? I never ask for it.

Atmosphere: 4

Food: 4

Service: 3

My daughter goes 4 times a week. She loves something about this place

Atmosphere: 3

Food: 4

Service: 4

They do not make accommodations for people with ADHD and Autism to work for them or with them. They let my son that has both go after three weeks saying they over hired but they still had a help wanted sign out

I went throught the drive-thru at 2801 Pointe N Blvd, Albany, GA 31721 today and ordered a asian Zalad with 2 extra egg rolls . Got all the way home in Cordele and there were no extra egg rolls. Very disappointing!

Atmosphere: 1

Food: 2

Service: 2

Loved my selection. The price was well worth the price.

Atmosphere: 5

Food: 5

Service: 5

Love it

Atmosphere: 5

Food: 5

Service: 4