Zaxbys Chicken Fingers & Buffalo Wings

They do not make accommodations for people with ADHD and Autism to work for them or with them. They let my son that has both go after three weeks saying they over hired but they still had a help wanted sign out

I went throught the drive-thru at 2801 Pointe N Blvd, Albany, GA 31721 today and ordered a asian Zalad with 2 extra egg rolls . Got all the way home in Cordele and there were no extra egg rolls. Very disappointing!

Atmosphere: 1

Food: 2

Service: 2

Loved my selection. The price was well worth the price.

Atmosphere: 5

Food: 5

Service: 5

Love it

Atmosphere: 5

Food: 5

Service: 4

Ms. Marci was outstanding. All smiles and great service. The food was very good and was served very quickly. I highly recommend this Zaxby's to anyone.

Vegetarian options: They do serve salads with the option to leave off any meat.

Wheelchair accessibility: Yes this location is wheel chair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Everyone was nice. The cashier was friendly and my food was prepared fast. The fries weren't fresh, but overall my food was good.

Atmosphere: 5

Food: 4

Service: 5

75% of the time, my take out order is correct. The other 25% it's just a little off. I still eat there.

Dristen took my order. He was very outgoing and courteous. He made sure my order was perfect and told me to have a wonderful day after. Great service!!!

Atmosphere: 5

Food: 5

Service: 5

Something about this location, Despite the old bad memories, someone gave me here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tongue, Traditional, Traditional Wings & Things, Extra Sauce

Love their chocolate chip cookies and French fries. ?

Atmosphere: 5

Food: 5

Service: 5

I went to Zaxby tonight. Drove all the way home and realized Zaxby’s workers had left THE MEAT off of my grill COBB salad. I called Zaxby’s and was told I can speak with the manager. The Pointe North manager told me she could give me 25% off next, when they had left the meat, the grilled chicken off of my whole salad! What is the logic in leaving the grill chicken off of the bed of lettuce - the chicken is the reason for getting the GRILLED (CHICKEN) COBB salad! No one is grilling lettuce! The bed of lettuce is not the reason!

I had driven 45 minutes to home. I made my order at 7:21 PM. They didn’t give it to me until 7:34 PM, which was an excessive wait time. When I called them after arriving home and opening up my food, it was 8:23 PM. This Zaxby closes at 9pm. Although I said it would not be feasible to drive back to the Zaxby, she says, “well I told you you could bring it back but you said you don’t want to…so”. Unfortunately, the manager failed to even apologize for the mistake. She was so bent on on devaluing me as a customer, she didn’t realize Zaxbys made a mistake. This Zaxbys location is pathetic. Too many people working there, to get everything wrong, SO often!
How do you leave THE MEAT OFF!!!
I think the mgr’s name was Hope. I told her “don’t waste her time writing down 25% off. “ She replied “so you don’t want the 50% off, I mean 25% off.?” (What?!!!!) She slipped up and said 50%. So why offer 25%? I am so tired of second-class citizenship treatment from businesses in Albany, especially restaurants which supposedly have standards which are not carried out, depending on who the customer is. I’m not a second-class citizen. I will not be treated like one.

Zaxbys MANAGERS, & the franchise itself, should ensure the service customers receive is for the best experience, & uphold the principle that making it right is equitable. And when you mess up an order, you replace that order.

Vegetarian options: Order the grilled Cobb if you want vegetarian. It comes without the chicken at Zaxbys Albany.

Atmosphere: 3

Food: 1

Service: 2

Since it's a restaurant in Albany it's crap like usual. Incompetent workers can't ever get an order right and even when they do it's all sloppy and just thrown together. Last 3 times going to this one the soda machine needed to be changed out.

This restaurant was very filthy. Tables were not cleaned. All of them with food crumbs and liquid spils. Floor also was so dirty. And the Soda fountain was splashed with all colors everywhere very. And food was salty.

Atmosphere: 1

Food: 2

Service: 1

The recipe has changed it taste like cheap frozen chicken tenders. The blank white walls for the decor is bland. Zaxby needs to step up

Atmosphere: 2

Food: 3

Service: 2

There sweet tea is great.

Atmosphere: 5

Food: 5

Service: 5