Cold Stone Creamery

closing time is before 10pm

I have always loved going to Cold Stone. I get my usual: cotton candy in a chocolate bowl - and as usual its always amazing.

Atmosphere: 5

Food: 5

Service: 5

Love this location! Not sure why there are negative reviews, it's possible it is now under new ownership.. but my husband and I are regulars at this location and they always fill our to-go cups to the brim and to the top of the lid, which i've never had another location do before! They have also made other nice gestures for us like giving us a free 6 pack of ice cream cupcakes that otherwise would have went to waste since they were Halloween ones and I'm sure they were getting rid of them but instead of tossing them they gave them to us, most fast food places don't do that. I appreciated the gesture. Prices are the same as other locations too. I've also never had a disappointing cup of ice cream here, it's always good! Fast service everytime.

Food: 5

Service: 5

Ice cream is always great and creamy no matter what I get I am never not satisfied the people who run the place or so nice and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mud Pie Mojo, Milk & Oreo Cookies, Oreo Overload, Cold Stone Creamery Creation in Hand, Founder's Favorite

I come here a lot and I can say I'm a regular because they know what I want every time I walk through the door me and my wife are always satisfied never had a bad experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone Creamery Creation in Hand

Someone new must be running this place because it’s nothing like it was before. I picked up a cake and the writing I requested was not honored and when we cut into the cake it was extremely tough and crumbly. The cake was old.

Went here for Ice Cream with my mother and grandparents several years ago. Me and mom both ordered 1 scoop Mint chocolate chip in cones while my grandfather got 1 scoop of Strawberry in a cup and my grandmother 1 scoop of vanilla in a cup. There weren't a lot of customers that day and service was alright. The ice cream for everyone was delicious with no complaints from everyone. It was really a great time out getting to make some good memories with the grandparents.

Kid-friendliness: A kid-friendly environment.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Oreo Overload

It was my husband’s birthday. My son went to pick up the cake. He asked the person there to write happy birthday dad on the cake. It was not cheap, it was more than $49 cake. The person refused and said that it is done only with appointment. We have been going to this cold stone location for years and have never had this issue before. I asked my son to go back inside and request again if they are not busy they will do it. He told the associate that we were not aware of this new policy and next time we will make sure to get the appointment. He was not at all busy and told my son that he couldn’t do it. He was just being unhelpful and it basically ruined it for us by not spending two minutes to make old time customer satisfy. I am very disappointed with the rude behavior and will think twice before going back to that location.

Service: 1

The employees were very racist and didn’t treat me and my mother with respect. It was clear antisemitism 100% no doubt.

Atmosphere: 1

Food: 1

Service: 1

Very bad service. We rang the bill and they gave everything and then looted me mentioning we didn’t pay. They are very rude and doesn’t even bother about providing service. Worst service and started talking very badly. Never recommend this store.

Atmosphere: 1

Food: 1

Service: 1

Worst ever experience in my life. Rang the bill twice they didnt show the receipt and were talking in foreign language.

Service: 1

Very bad service. They just steal money and don’t even bother to help customers. Takes money and provides no receipt and loot the customers.

Service: 1

Service was good but taste not up to the mark.

Taste is

Atmosphere: 5

Food: 5

Service: 5

I used to come this cold stone 10 years ago service was back then now since they franchised to foreigners service went downhill they are greedy with toppings 1 scoop of vanilla ice cream and gummy’s 1 Oreo $8 Bruster’s is $4 same ice cream.

Atmosphere: 3

Food: 3

Service: 3