“Beyond the food, the customer service at Five Guys is top-notch. I encountered a minor glitch on their website which resulted in my order being duplicated. To my surprise, an employee called me promptly to confirm the details of my order. This proactive approach not only prevented any confusion but also showcased their commitment to customer satisfaction.
Overall, my experience at Five Guys was excellent. The delicious burgers combined with their exceptional service make it a standout choice for anyone craving a top-quality burger. Highly recommended!“
“This place lives up to the hype! I got the veggie sandwich, and I’ve never tasted one so yummy. It didn’t come with a veggie patty, so I was skeptical at first, but the sautéed mushrooms, peppers and onions gave it so much flavor that a veggie patty wasn’t even necessary. They even give you loads of extra fries in the bag! The veggie sandwich was only $5.29 and the fries were a little overpriced at $5.49 (which was more expensive than the sandwich), but for the amount they give you I can see why?. I probably won’t get fries next time, but they were still delicious. This is definitely my new favorite place.“
“Update: this location is consistently performing well and the staff are always friendly and attentive, even just for a pickup order. Never had an issue with order accuracy, quality, or service and I appreciate the standard they have set here.
Happy to have this new location. Service has been fast, fresh, and friendly especially compared to the Windward store. Off to a great start, hope it continues!“
“Great burgers, fries, and service! The food taste is great and doesn't give me gurgles and digestive issues like food from other places does. Staff is friendly and helpful. The place is squeaky clean. Love the customizarion options and the free peanuts! Simply the best burgers around North Point Mall.“